Im a believer when it comes to what energy you put out is the type of service you receive...with that being said, my sons and I stayed at this hotel for two nights in the family quadruple room. It had 4 twin beds one for each of us, but if you're a tall person, 5'11 and up, you may not fit in the twin beds. The staff where super sweet, helpful and professional. They helped us by calling a taxi for us to take us to universal studios. The location of the hotel is close to the docks so you will need to take a taxi to the theme park other than that, there is so much to visit within walking distance. Restaurants, Ferris wheel, the aquarium, Lego Discovery, shopping center..don't be afraid to explore the area and GOOGLE maps is so so helpful. We enjoyed our visit. Thank you BANDE HOTEL TEMPOZAN