Destination
Guests
All properties in Hanoi, Vietnam

Imperial Hotel & Spa

4-star hotel with restaurant, connected to the convention center, near Hoan Kiem Lake

  • Free WiFi
From
NZ$43

Image gallery

  • Lobby Sitting Area
  • Lobby Sitting Area
  • Suite Balcony Room - Balcony
  • Premium Double Room - Bathroom
  • Lobby Sitting Area
Lobby Sitting Area. Image 1 of 137.
1 / 137Lobby Sitting Area
9.4.Exceptional.
  • Staff was very helpful friendly and accommodating. Great location price reasonable. Will…

    Dec 29, 2020

  • The rooms are very nice, big and it’s nicely furnished. Staff are so kind, polite,…

    Jul 2, 2020

See all 166 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Shopping
Dining options
Safe
  • Free WiFi
  • Airport transfer
  • Bathtub
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 40 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Nightclub
  • Rooftop terrace
  • Spa services

For families

  • Refrigerator
  • Private bathroom
  • Television
  • Free toiletries
  • Terrace
  • Daily housekeeping

What’s around

  • In Hoan Kiem
  • Hoan Kiem Lake - 3 min walk
  • Thang Long Water Puppet Theatre - 5 min walk
  • Hanoi Opera House - 16 min walk
  • St. Joseph's Cathedral - 6 min walk
  • Ngoc Son Temple - 7 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Deluxe Room
  • Imperial Suite Room
  • Family Suite Room
  • Executive Double Room
  • Executive Twin Room
  • Premium Double Room
  • Premium Twin Room
  • Junior Suite Double Room
  • Junior Suite Twin Room
  • Suite Balcony Room
  • Connecting Room City View
  • Executive Double Room with Dinner
  • Executive Twin Room with Dinner
  • Deluxe Room - No Breakfast
  • Day Use Room 6 hours

Location

  • In Hoan Kiem
  • Hoan Kiem Lake - 3 min walk
  • Thang Long Water Puppet Theatre - 5 min walk

What’s around

Landmarks

  • In Hoan Kiem
  • Hoan Kiem Lake - 3 min walk
  • Thang Long Water Puppet Theatre - 5 min walk
  • Hanoi Opera House - 16 min walk
  • St. Joseph's Cathedral - 6 min walk
  • Ngoc Son Temple - 7 min walk
  • Dong Xuan Market - 13 min walk
  • Hang Gai Street - 3 min walk
  • Hanoi Old Town Night Market - 5 min walk
  • Thang Long Ca Tru Theatre - 8 min walk

Getting around

  • Noi Bai Intl. Airport (HAN) - 25 min drive
  • Hanoi Long Bien Station - 15 min walk
  • Hanoi Railway Station - 22 min walk
  • Hanoi Giap Bat Station - 8 min drive
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)
  • Shopping center shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 40 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time starts at 2:00 PM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Airport shuttle (available 24 hours)*
  • Train station shuttle*

Parking

  • No onsite parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Room service
  • Free reception

Things to do

  • Spa services on site
  • Spa treatment room(s)
  • Nightclub

Working away

  • Conference space
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2009
  • Elevator
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Low-height counters/sink

Languages Spoken

  • English
  • Japanese
  • Vietnamese

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms

Things to enjoy

  • Individually decorated
  • Individually furnished

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free weekday newspaper
  • Free WiFi

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include hot stone massages, Swedish massages, body scrubs, and body treatments.

Small print

Also known as

  • Hanoi Imperial
  • Imperial Hotel Spa
  • Imperial Hotel & Spa Hotel
  • Imperial Hotel & Spa Hanoi
  • Imperial Hotel & Spa Hotel Hanoi
  • Hanoi Imperial Hotel
  • Hotel Hanoi Imperial
  • Hotel Imperial Hanoi
  • Imperial Hanoi
  • Imperial Hanoi Hotel
  • Imperial Hotel Hanoi

Optional extras

Credit card charges are subject to an extra charge of 2 percent

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Rollaway beds are available for USD 470000.0 per night

Airport shuttle service is offered for an extra charge of USD 25 per vehicle (one-way)

Train station pick-up and train station drop-off service is offered for an extra charge

Shopping center shuttle service is offered for an extra charge

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Imperial Hotel & Spa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
  • Sorry, there's no onsite parking at Imperial Hotel & Spa.
  • Sorry, pets aren't allowed.
  • You can check in starting at 2:00 PM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
  • Yes, there's an onsite restaurant. Nearby restaurants include Cau Go Vietnamese Cuisine (3-min walk), Fagioli Coffee (4-min walk), and Jalus Vegan Kitchen (4-min walk).
  • Yes, an airport shuttle is available. The charge is USD 25 per vehicle one-way.
  • Imperial Hotel & Spa has a nightclub and spa services.
9.4.Exceptional.
  • 10.0.Exceptional

    First Class Friendly

    A nice combination of luxury hotel with very friendly non pretentious Vietnamese staff. The rooms are big, nicely furnished, big windows, large bathroom, big enclosed shower, endless hot water, etc. The room and beds are super comfortable. The hotel is precisely managed and everything runs smoothly and works well. The ever present staff is super friendly and always looking for ways to brighten your stay and be of assistance. Ian in particular was outstanding with great English and travel assistance skills. He acquired visa extensions for us and advised us on what turned out to be the best part of our travels. We also learned about Vietnamese culture for the hotel staff. Tracy pointed us to local favorite restaurants with authentic Vietnamese devoid of tourists. You always feel like a special guest at this hotel. Superb spot for an extended stay.

    Steve, 2 night trip, Mar 22, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Clean, super friendly staff, nice hotel. Has hot water...

    4 night romance trip, Mar 14, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Had an amazing experience at Imperial Hotel and Spa. Staff were extremely friendly and accommodating, helping to the best of their ability with all of our needs. The hotel had great cleanliness practices during the Covid 19 outbreak. Amazing location- directly in the middle of Hanoi old quarter, within 5 min walking distance to most attractions. Have nothing but good things to say about this hotel and would recommend to anyone looking for a great value hotel in Hanoi.

    Darcy, 1 night romance trip, Mar 11, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Amazing Hotel. Very helpful staff.

    James, 2 night trip, Mar 11, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    From travelling all over the world, this hotels service is the best! They genuinely care about your stay. Go above and beyond, to make us feel welcomed. Great hotel, near to everything. Highly recommend and will return!

    Rupi, 3 night family trip, Mar 7, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    The staff was amazingly helpful with recommendations for sightseeing, restaurants, and transportation. The massages were excellent! The location is on a relatively quiet street for the Old Quarter and was close to the lake and shopping. Highly recommend!

    AndreaC, 1 night family trip, Mar 3, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    The property is in a great location for sightseeing in Hanoi but still having quite at night.

    3 night romance trip, Feb 28, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Staff was nice, room was clean and location was the best part.

    James, 6 night trip, Feb 25, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    The location was really good. Right in heart of old quarter and a quiet street just off the small lake. The staff was very helpful

    Douglas, 1 night family trip, Feb 25, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    I don't even know where to begin with how blown away I was with this staff and property. I've spent years in the hospitality business and I can comfortably say this establishment is second to none. From Check-In to check-out everything was perfect. The location is prime right in the middle of everywhere you'd want to be, its even on a quite cute street with all sorts of great food and drink options. The staff goes above and beyond to ensure you're happiness. The complimentary breakfast was one of the best meals we had on our long holiday. I can go on and on complimenting everything about this place. We ended having to stay an additional night in Hanoi a couple weeks later into our trip due to a flight cancellation, and we didn't even bother searching for other places, staying here was an absolute no brainer. Highly recommend this place, keep up the fantastic work Imperial staff! I hope to see you all again.

    2 night trip with friends, Feb 23, 2020

    Verified Expedia guest review

See all 166 reviews