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Xibalba Hotel

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Balcony
Premium Twin Room | In-room safe, desk, free WiFi
Comfort Triple Room, Accessible, Ground Floor | In-room safe, desk, free WiFi
Premium Twin Room | In-room safe, desk, free WiFi
Premium Double Room | In-room safe, desk, free WiFi

Overview of Xibalba Hotel

Xibalba Hotel

3.0 star property
3-star hotel with outdoor pool, near Tulum Mayan Ruins
8.2 out of 10 Very good
8.2/10 Very good

72 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free breakfast
  • Free parking
  • Free WiFi
  • Air conditioning
  • Laundry facilities
Map
Calle Andromeda Mza 7 Lte 7, entre Calle Libra y Calle Geminis, Tulum, QROO, 77780
Main amenities
  • Daily housekeeping
  • Outdoor pool
  • Children's pool
  • Terrace
  • Garden
  • Front desk safe
  • Laundry service
  • Meeting room
  • Barbecue grills
  • Luggage storage
  • Limited hour front desk
  • Tour/ticket assistance
For families
  • Children's pool
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • In-room climate control (air conditioning)

Room options

About this area

What's nearby

  • In Tulum City Center
  • Tulum Mayan Ruins - 36 min walk
  • Tulum National Park - 2 min drive
  • Gran Cenote - 4 min drive
  • Las Palmas Public Beach - 11 min drive
  • Playa Paraiso - 15 min drive
  • Tulum Beach - 23 min drive
  • Sian Ka'an Biosphere Reserve - 13 min drive
  • Soliman Bay - 20 min drive
  • Xel-Há Park - 13 min drive
  • Dos Ojos Cenote - 21 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 104 min drive

Restaurants

  • Tacos y tortas el tio - 1 min walk
  • Taqueria Honorio - 3 min walk
  • Prieto - 4 min walk
  • Tropi Tacos - 3 min walk
  • The Good Burger Tulum - 4 min walk
Map

About this property

Xibalba Hotel

At Xibalba Hotel, you'll be within a 15-minute drive of Tulum Mayan Ruins and Xel-Há Park. Guests can enjoy the outdoor pool, and hiking/biking trails, scuba-diving and snorkelling are nearby. Other highlights include a children's pool, a terrace and a garden. Fellow travellers say good things about the pool and comfortable beds.

Languages

English, German, Portuguese, Spanish

At a glance

Hotel size

  • 7 rooms

Arriving/Leaving

  • Check-in time starts at 3 PM
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 8 AM - 7 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free full breakfast each morning 7 AM–10 AM
  • BBQs

Travelling with children

  • Children's pool

What to do

  • Bike rentals nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Scuba-diving nearby

Working away

  • Meeting room

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool

Accessibility

  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Fees & policies

Policies

This property accepts credit cards.

Also known as

Xibalba Hotel Tulum
Xibalba Hotel
Xibalba Tulum
Xibalba Hotel Hotel
Xibalba Hotel Tulum
Xibalba Hotel Hotel Tulum

Frequently asked questions

Does Xibalba Hotel offer free cancellation for a full refund?
Yes, Xibalba Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Xibalba Hotel?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Xibalba Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Xibalba Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Xibalba Hotel?
You can check in starting at 3 PM. Check-out time is noon.
What is there to do at Xibalba Hotel and nearby?
Have fun with nearby activities such as cycling, hiking and scuba-diving. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.
What's the area around Xibalba Hotel like?
Xibalba Hotel is in Tulum City Center, a short 19-minute walk from Tulum National Park and 8 minutes' walk from Dos Aguas Park.

Reviews

8.2

Very good

9.1/10

Cleanliness

8.5/10

Staff & service

8.0/10

Amenities

8.5/10

Property conditions & facilities

Reviews

8/10 Very good

Great spot in Tulum
Great location and peacful. Ideal location near downtown Tulum but on a quieter side street. As other reviews note, great breakfast and service. Quiet retreat!
Sarah, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The staff are wonderful people with a great history of the land and people. They were so caring and thoughtful. Our room was big and beautiful. It was a peaceful experience.
Chaz, 1-night trip
Verified Expedia guest review

10/10 Exceptional

The staff are so loving and friendly. I felt like I was being taken care of by family. I so appreciated my stay here.
Josie, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Clean, roomy, and good food
In the heart of Tulum you wake up in a peaceful environment. It is off the beaten track but a restful place. Beds are huge and comfy, pool relaxing, and the breakfast was extraordinarily yummy. The food was homemade, coffee fresh, local fruit, and hand squeezed juice. A great way to start a day in a Caribbean town. Lots of room for families.
Jodi, 2-night trip
Verified Expedia guest review

8/10 Very good

Okay stay
Pros: very clean, great breakfast, great shower - Cons: WiFi mostly didn't work, room was too bright, most light bulbs were not working.
Verified Hotels.com guest review

10/10 Exceptional

Great place!
Hotel was super cute! They let us check in early and we’re very accommodating. Staff was so nice and helpful!
Sara, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Meg, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great place to stay while in Tulum. Super close to the restaurant and shops. However, it's about a 10-12 min drive to the beach.
1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Nice hotel
We came for a family vacation to Tulum in December. The hotel is located in the center on the town, but not on the main street, which is a good factor, since the main street is very noisy. The street itself where this hotel is located is quiet, but not incredibly pleasant. However, once you are inside the hotel you feel like in a miniature oasis. There is a nice garden, and a small swimming pool. The hotel is very clean, and our room was really big. The breakfast was good as well. The only problem was the Internet. It was very weak and slow, and we needed to ask a receptionist a couple of times to reset it, which didn't help much.
Solomia, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

A great good quality quiet hotel
We loved our stay here. Great modern room and bathroom, lively pool and sunny terraces. Sumptuous breakfast and friendly service. This hotel is also a dive school which we had not fully realised when we booked so most of the guests weee out for the day diving.
Verified Hotels.com guest review