They wanted a 300 deposit, I refused. They accepted so I stayed. I asked for cutlery and a bowl, was given plastic cutlery and a paper bowl. This isn't a 4 star hotel, it's just not.. Maybe a 2 star that looks fancy. But features wise, it's not 4. They also don't own the restaurant downstairs, which doesn't have plant milk - so sorry if your vegan or lactose intolerant. Overall, don't stay here.. Just don't.