Hotel New Awaji

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Outdoor pool
Terrace/patio
Terrace/patio
In-room dining

Overview of Hotel New Awaji

Hotel New Awaji

4.5 star property
Luxury hotel in Sumoto Onsen with 2 restaurants and spa

9.4/10 Exceptional

50 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Air conditioning
  • Refrigerator
  • Bathtub
Map
20 Orodani, Sumoto, Hyogo-ken, 656-0023
Main amenities
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Hot springs
  • Sauna
  • Seasonal outdoor pool
  • Spa tub
  • Room service
  • Coffee shop/cafe
  • Front desk safe
  • Snack bar/deli
  • Gift shops/newsstands
  • Luggage storage
For families
  • Playground on site
  • Refrigerator
  • Private bathroom
  • Separate bathtub and shower
  • Television
  • Elevator

Choose dates to view prices

About this area

What's nearby

  • In Sumoto Onsen

Getting around

  • Tokushima Airport (TKS) - 49 min drive
  • Kobe Airport (UKB) - 76 min drive
  • Kansai Intl. Airport (KIX) - 133 min drive

About this property

Hotel New Awaji

4.5-star luxury hotel in the heart of Sumoto Onsen
You can look forward to an indoor mineral hot spring (onsen), a coffee shop/cafe, and a playground at Hotel New Awaji. For some rest and relaxation, visit the sauna or hot tub, and indulge in reflexology, a body treatment, or a facial. Enjoy French cuisine and more at the two onsite restaurants. In addition to a bar, guests can connect to free in-room WiFi.
Other perks include:
  • A seasonal outdoor pool
  • Free self parking
  • Hot springs on site, an electric car charging station, and karaoke
  • An elevator, a gift shop, and luggage storage
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Hotel New Awaji feature comforts such as air conditioning, as well as amenities like free WiFi and safes.
Other amenities include:
  • Bathrooms with separate tubs/showers and toilets with electronic bidets
  • Flat-screen TVs with digital channels
  • Refrigerators and phones

Languages

Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 117 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - 7:30 PM
  • Minimum check-in age - 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • There is no front desk at this property
  • The host will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Electric vehicle charging point on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Tea service at check-in/check-out
  • Room service
  • Snack bar/deli

Traveling with children

  • Playground

What to do

  • Hot springs
  • Karaoke
  • Fishing
  • Bicycle rentals nearby
  • Golfing nearby

Services

  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Seasonal outdoor pool
  • Full-service spa
  • Spa tub
  • Sauna

Accessibility

  • Elevator
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Grab bar near toilet

Languages

  • Japanese

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Slippers

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Electronic bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Treatment Spa Komoe. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a spa tub. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas.

The spa is open daily.

Dining

Seaside - This restaurant specializes in French cuisine and serves lunch and dinner. Open daily.
Bar Awaji - This restaurant specializes in Japanese cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Seagull - This café serves light fare only. Open daily.
Hibiscus - Onsite bar. Open daily.

Fees & policies

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and private bath/onsen and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Guests can rest easy knowing there's a smoke detector on site.

This property accepts credit cards, mobile payments and cash.

Mobile payment options include: Alipay and PayPay.

Also known as

Hotel New Awaji
Hotel New Awaji Sumoto
New Awaji
New Awaji Hotel
New Awaji Sumoto
Hotel New Awaji Hotel
Hotel New Awaji Sumoto
Hotel New Awaji Hotel Sumoto

Frequently asked questions

Does Hotel New Awaji offer free cancellation for a full refund?
Yes, Hotel New Awaji does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel New Awaji?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel New Awaji?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Hotel New Awaji?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel New Awaji?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at Hotel New Awaji?
You can check in from 3:00 PM - 7:30 PM. Check-out time is 10 AM.
What is there to do at Hotel New Awaji and nearby?
Have fun during the warmer months with activities such as fishing. Additional recreation onsite includes hot springs. Indulge in a treatment at the spa and soothe your senses in the spa tub. Hotel New Awaji also has a seasonal outdoor pool and a sauna.
Are there restaurants at or near Hotel New Awaji?
Yes, there are 2 onsite restaurants, featuring French cuisine. Nearby restaurants include ガスト 洲本店 (3.8 mi), Tlc Kitchen (3.8 mi), and ほっかほっか亭 淡路桑間店 (4.1 mi).
What's the area around Hotel New Awaji like?
Hotel New Awaji is a short 1-minute walk from Setonaikai National Park and 5 minutes' walk from Sumiyoshi Shrine. Travelers say this hotel is in a good location.

Overall score and ratings

9.4

Exceptional

9.2/10

Cleanliness

9.3/10

Staff & service

9.1/10

Amenities

9.1/10

Property conditions & facilities

10/10 Exceptional

Excellent Service & Hospitality Excellent Onsen Really Satisfied.
1-night family trip
Verified Expedia guest review

8/10 Very good

Great Japanese style hotel, 70s design at its best :) Great Onsen and rich breakfast
Liat, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent service
Amazing service. Attention to every detail to fulfill our needs. Very happy customers.
shaolin, 2-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

The view from this property is simply breathtaking. The staff told me that all rooms face the East so that visitors can enjoy Sunrise in the morning. I highly recommend to order Kaiseki at this hotel. Everything was not only good but some dishes were very unique. The location is convenient to reach from Kobe, Osaka area. Take JR bus/Awaji bus to a near by bus terminal then New Awaji has a shuttle running from there. They made special arrangement for us to be picked up as we arrived after the last shuttle was scheduled. Much appreciated!!
YMNY, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Amazing island with friendly service
It is a very nice stay with New Awaji Hotel, the service was great, the front desk staff was super friendly and helpful with our last minute change of room, due to our wrong booking on smoking room. The hotel chains offer a few different onsen venues from their sister hotels just next block, it is just amazing. I would truly wanna stay there again:)
Kitty, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

The staff is amazing! They go through lengths to helo you get what you need. The view is amazing and so is the onsen! Highly reccomend.
1-night trip
Verified Expedia guest review

10/10 Exceptional

Verified Hotels.com guest review

10/10 Exceptional

Great experience
Great experience. Excellent customer service, friendly and very helpful staff. Wonderful spa. The view from the room was amazing!
Verified Hotels.com guest review

10/10 Exceptional

Its too perfect
Hotel is a bit old style but super comfortable. Private hot spring in the room with absolutely good view made the stay to be perfect.
Verified Hotels.com guest review