Hotel Okura Kobe

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Overview of Hotel Okura Kobe

Hotel Okura Kobe

4-star property
4-star hotel with 4 restaurants, near Port of Kobe Earthquake Memorial

9.2/10 Superb

1,002 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Refrigerator
Map
2-1 Hatoba-cho, Chuo-ku, Kobe, Hyogo-ken, 650-8560
Main amenities
  • Daily housekeeping
  • 4 restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Free train station pick-up
  • Free train station drop-off
  • 2 outdoor tennis courts
  • Health club
  • Sauna
  • Self parking
  • Seasonal outdoor pool
  • Room service
For families
  • Children stay free
  • Cribs/infant beds (surcharge)
  • Babysitting (surcharge)
  • Refrigerator
  • Private bathroom
  • Television

Choose dates to view prices

About this area

What's nearby

  • In Kobe City Centre
  • Meriken Park - 1 min drive
  • Kobe Harborland - 1 min drive
  • Hanshin Koshien Stadium - 32 min drive
  • Akashi Kaikyo Bridge - 33 min drive
  • Arima Hot Springs - 34 min drive

Getting around

  • Kobe Airport (UKB) - 8 min drive
  • Itami Airport (ITM) - 23 min drive
  • Kansai Intl. Airport (KIX) - 68 min drive
  • Kobe Minatogawa Station - 3 min drive
  • Kobe Station - 16 min walk
  • Kobe Sannomiya Station - 20 min walk
  • Minatomotomachi Station - 6 min walk
  • Hanakuma Station - 9 min walk
  • Motomachi Station - 9 min walk
  • Free train station pick-up
  • Free train station drop-off

About this property

Hotel Okura Kobe

4-star hotel in the heart of Kobe City Centre
You can look forward to shopping on site, a coffee shop/cafe, and a garden at Hotel Okura Kobe. Tee up with amenities like a driving range at this hotel. For some rest and relaxation, visit the sauna. Be sure to enjoy a meal at any of the 4 onsite restaurants, which feature French cuisine and more. In addition to a hair salon and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool and an indoor pool
  • Buffet breakfast (surcharge), free train station pick-up, and 2 outdoor tennis courts
  • Self parking (surcharge), an electric car charging station, and concierge services
  • A computer station, luggage storage, and a gift shop
  • Guest reviews speak well of the helpful staff and location
Room features
All guestrooms at Hotel Okura Kobe feature thoughtful touches such as pillow menus and air conditioning, as well as amenities like free WiFi and sound-insulated walls. Guest reviews speak positively of the clean, comfortable rooms at the property.
Other amenities include:
  • Bathrooms with deep soaking tubs and toilets with electronic bidets
  • 26-inch flat-screen TVs with digital channels
  • Refrigerators, cribs/infant beds, and daily housekeeping

Languages

English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 474 rooms
  • Arranged over 35 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Late check-in subject to availability
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Up to 3 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite self parking (JPY 1000 per night; includes in/out privileges)
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site
  • Height restrictions apply for onsite parking

Transfers

  • Free train station shuttle from 8:30 AM to 9:30 PM

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10 AM
  • 4 restaurants
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Traveling with children

  • Children stay free
  • Babysitting (surcharge)
  • Children's menu

What to do

  • Tennis
  • Shopping

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 1989
  • Safe-deposit box at front desk
  • Garden
  • Health club
  • Golf driving range on site
  • An indoor pool
  • Seasonal outdoor pool
  • 2 outdoor tennis courts
  • Sauna

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchairs available on site

Languages

  • English
  • Japanese

Room amenities

Be entertained

  • 26-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Crib/infant bed (surcharge)
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Electronic bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping

Special features

Dining

RESTAURANT EMERALD - This fine-dining restaurant specializes in French cuisine and serves lunch and dinner.
TEPPANYAKI SAZANKA - This steakhouse serves lunch and dinner. A children's menu is available. Open daily.
TOH-KA-LIN(CHINESE) - This restaurant specializes in Chinese cuisine and serves lunch and dinner. A children's menu is available. Open select days.
CAFE RESTAURANT CAMELLIA - This coffee shop serves lunch and dinner. A children's menu is available. Open daily.
YAMAZATO JAPANESE CUISINE - This restaurant specializes in Japanese cuisine and serves lunch and dinner. A children's menu is available. Open select days.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of JPY 3300 for adults and JPY 1800 for children (approximately)

Children & extra beds

  • Babysitting is available for an extra charge
  • Cribs/infant beds are available for JPY 1210.0 per day

Parking

  • Self parking costs JPY 1000 per night with in/out privileges
  • RV/bus/truck parking is available for an extra charge
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • The fitness facility is accessible for an extra charge
  • The seasonal pool is open from July to August

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Enhanced food service safety measures are in place.

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Okura Kobe
Kobe Hotel Okura
Kobe Okura
Kobe Okura Hotel
Okura Hotel Kobe
Okura Kobe
Okura Kobe Hotel
Hotel Okura Kobe Kobe
Hotel Okura Kobe Hotel
Hotel Okura Kobe Hotel Kobe

Frequently asked questions

Does Hotel Okura Kobe offer free cancellation for a full refund?
Yes, Hotel Okura Kobe does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Okura Kobe?
As of 5 October 2022, prices found for a 1-night stay for 2 adults at Hotel Okura Kobe on 11 October 2022 start from NZ$157, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Okura Kobe?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Okura Kobe?
Yes, there's an indoor pool and a seasonal outdoor pool.
Are pets allowed at Hotel Okura Kobe?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Okura Kobe?
Yes. Self parking costs JPY 1000 per night. RV/bus/truck parking and electric vehicle charging are available.
What are the check-in and check-out times at Hotel Okura Kobe?
You can check in from 3:00 PM - midnight. Check-out time is noon.
What is there to do at Hotel Okura Kobe and nearby?
Practice your swing on the tennis courts. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a seasonal outdoor pool and a sauna. Hotel Okura Kobe also has a health club and a garden.
Are there restaurants at or near Hotel Okura Kobe?
Yes, there are 4 onsite restaurants, featuring French cuisine. Nearby restaurants include EST.EST. (4-min walk), Blue Bottle Coffee (5-min walk), and KOKOSICA (5-min walk).
Does Hotel Okura Kobe have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Hotel Okura Kobe like?
Hotel Okura Kobe is in Kobe City Centre, a short 8-minute drive from Kobe Airport (UKB) and 3 minutes' walk from Meriken Park. Travelers say this hotel is in a good location.

Overall score and ratings

9.2

Superb

9.2/10

Cleanliness

9.2/10

Staff & service

8.9/10

Amenities

9.0/10

Property conditions & facilities

8.9/10

Eco-friendliness

10/10 Exceptional

Ralph, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Alex, 2-night trip
Verified Travelocity guest review

10/10 Exceptional

Yi-Fan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

David, 3-night business trip
Verified Expedia guest review

8/10 Very good

Aya, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Staff was really nice, location perfect for shopping walkable distance and hotel well kept, also bakery is very tasty.
Christian, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

This is a superb hotel. I’ve stayed at the Hotel Okura Kobe many times and keep coming back for the rooms which are excellent – both clean and sufficiently spacious – and the superior service. The buffet breakfasts are also excellent. The Hotel also operates an extremely convenient shuttle bus that goes to Sanomiya Station [the main train station in Kobe] every 20 minutes for most of each day which makes it feasible – by taking the Rapid and Super-Rapid JR Trains [note: these are not Shinkansen trains but are still quite fast and much more economical] – to also sightsee in Osaka and Kyoto while staying in Kobe.
John, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Yusuke, 1-night trip
Verified Expedia guest review

8/10 Very good

Mayumi, 4-night trip
Verified Expedia guest review

10/10 Exceptional

This is a superb hotel. The service was superb, the cleanliness was superb and the breakfast consisted of a large selection of excellent food -- both Japanese and Western.
John, 2-night trip
Verified Orbitz guest review