Guests
All properties in Kobe, Hyogo Prefecture, Japan

Hotel Okura Kobe

Waterfront hotel with 4 restaurants, near Port of Kobe Earthquake Memorial

  • Free WiFi
From
NZ$123

Image gallery

  • Deluxe Double Room (30-33F) - Guest Room
  • Deluxe Double Room (30-33F) - Guest Room
  • Indoor Pool
  • Twin Suite, Smoking - Bathroom
  • Deluxe Double Room (30-33F) - Guest Room
Deluxe Double Room (30-33F) - Guest Room. Image 1 of 134.
1 / 134Deluxe Double Room (30-33F) - Guest Room
2-1 Hatoba-cho, Kobe, 650-8560, Hyogo-ken, Japan
9.2.Superb.
  • It was a great and comfortable experience. We ate at Yamazato and the food was amazing!…

    Apr 9, 2021

  • Beautiful views and great location. Service is tip of the top Japanese customer service.…

    Sep 24, 2020

See all 1,242 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
Walkable
Convenient
Shopping
  • Free WiFi
  • Parking available
  • Pool
  • Bathtub
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 474 guestrooms
  • Daily housekeeping
  • 4 restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Free train station pick-up

For families

  • Cribs/infant beds (surcharge)
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Private bathroom
  • Television
  • Free toiletries

What’s around

  • In Kobe City Centre
  • Port of Kobe Earthquake Memorial - 1 min walk
  • Meriken Park - 5 min walk
  • Kawasaki Good Times World - 5 min walk
  • Motomachi Shopping Street - 8 min walk
  • Kobe City Museum - 8 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Twin Room (with Tatami area, 2 Beds & 2 Futon)
  • Standard Single Room (6-15F, bed types are not guranteed)
  • Standard Single Room (30-33F, Bed types are not guaranteed)
  • Standard Double Room (6-15F)
  • Standard Double Room (30-33F)
  • Standard Twin Room (6-15F)
  • Standard Twin Room (30-33F)
  • Deluxe Single Room (6-15F, Bed types are not guaranteed)
  • Deluxe Single Room (30-33F, Bed types are not guaranteed)
  • Deluxe Double Room (6-15F)
  • Deluxe Double Room (30-33F)
  • Deluxe Twin Room (6-15F)
  • Deluxe Twin Room (30-33F)
  • Deluxe Triple Room (6-15F)
  • Twin Suite, Smoking
  • Standard Single Room, Non Smoking (16-27F, Bed types are not guaranteed)
  • Deluxe Single Room, Non Smoking (16-27F, Bed types are not guaranteed)
  • Standard Twin Room, Non Smoking (16-27F)
  • Deluxe Twin Room, Non Smoking (16-27F)
  • Standard Double Room, Non Smoking (16-27F)
  • Deluxe Double Room, Non Smoking (16-27F)
  • Deluxe Triple Room, Non Smoking (16-27F)
  • Standard Single Room, Non Smoking (6-15F, Bed types are not guaranteed)
  • Standard Double Room, Non Smoking (6-15F)
  • Standard Twin Room, Non Smoking (6-15F)
  • Deluxe Triple Room, Non Smoking (6-15F)
  • Deluxe Twin Room, Non Smoking (6-15F)
  • Deluxe Double Room, Non Smoking (6-15F)
  • Deluxe Single Room, Non Smoking (6-15F, Bed types are not guaranteed)
  • Standard Triple Room, Non Smoking (6-15F)
  • Standard Triple Room (6-15F)
  • Run of the House (Bed types are not guaranteed)
  • Standard Double Room with West Harbor View, Non Smoking (16F-27F)
  • Standard Twin Room with West Harbor View, Non Smoking (16F-27F)
  • Deluxe Twin Room with Sea View, Non Smoking (16F-27F)
  • Deluxe Triple Room with Sea View, Non Smoking (16F-27F)
  • Deluxe Double Room with Sea View, Non Smoking (16F-27F) 
  • Twin Suite, Non-Smoking
  • King or Double Suite, Smoking

What’s around

Landmarks

  • In Kobe City Centre
  • Port of Kobe Earthquake Memorial - 1 min walk
  • Meriken Park - 5 min walk
  • Kawasaki Good Times World - 5 min walk
  • Motomachi Shopping Street - 8 min walk
  • Kobe City Museum - 8 min walk
  • Kobe Harborland - 11 min walk
  • Kobe Anpanman Children's Museum & Mall - 12 min walk
  • Rokko Garden Terrace - 12.1 mi / 19.4 km

Getting around

  • Kansai Intl. Airport (KIX) - 50 min drive
  • Kobe Airport (UKB) - 8 min drive
  • Itami Airport (ITM) - 23 min drive
  • Kobe Station - 17 min walk
  • Kobe Sannomiya Station - 20 min walk
  • Kobe Minatogawa Station - 3 min drive
  • Minatomotomachi Station - 6 min walk
  • Hanakuma Station - 9 min walk
  • Motomachi Station - 9 min walk
  • Free train station pick-up
  • Free train station drop-off
map
See on map
2-1 Hatoba-cho, Kobe, 650-8560, Hyogo-ken, Japan

At a glance

Hotel size

  • This hotel has 474 rooms
  • This hotel is arranged over 35 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Up to 3 children stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting/childcare*

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Free train station shuttle from 8:30 AM to 9:30 PM

Parking

  • Onsite self parking (JPY 1000 per night; includes in/out privileges)
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site
  • Height restrictions apply for onsite parking
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 4 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)

Things to do

  • Indoor pool
  • Outdoor seasonal pool
  • Fitness facilities
  • Outdoor tennis courts - 2
  • Health club
  • Tennis on site

Working away

  • Business center
  • Conference space
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Year Built - 1989
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchairs available on site

Languages Spoken

  • English
  • Japanese

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms

Things to enjoy

  • In-room massage available

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer

Be entertained

  • 26-inch flat-screen TV
  • Digital TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping

Special features

Dining

RESTAURANT EMERALD - This fine-dining restaurant specializes in French cuisine and serves lunch and dinner.

TEPPANYAKI SAZANKA - This steakhouse serves lunch and dinner. A children's menu is available. Open daily.

TOH-KA-LIN(CHINESE) - This restaurant specializes in Chinese cuisine and serves lunch and dinner. A children's menu is available. Open select days.

CAFE RESTAURANT CAMELLIA - This coffee shop serves lunch and dinner. A children's menu is available. Open daily.

YAMAZATO JAPANESE CUISINE - This restaurant specializes in Japanese cuisine and serves lunch and dinner. A children's menu is available. Open select days.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of JPY 3025 for adults and JPY 1694 for children (approximately)

Children & extra bedsPay at property

  • Cribs/infant beds are available for an extra charge
  • Babysitting/childcare is available for an extra charge

PetsPay at property

  • Service animals exempt from fees

ParkingPay at property

  • Self parking costs JPY 1000 per night with in/out privileges
  • RV/bus/truck parking is available for an extra charge
  • Parking height restrictions apply

Pool, spa & gym (if applicable)Pay at property

  • The fitness facility is accessible for an extra charge
  • The seasonal pool is open from July to August

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Enhanced food service safety measures are in place.

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Union Pay. Cash is not accepted.

Also known as

  • Hotel Okura Kobe
  • Hotel Okura Kobe Hotel Kobe
  • Kobe Hotel Okura
  • Kobe Okura
  • Kobe Okura Hotel
  • Okura Hotel Kobe
  • Okura Kobe
  • Okura Kobe Hotel
  • Hotel Okura Kobe Kobe
  • Hotel Okura Kobe Hotel

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Hotel Okura Kobe does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs JPY 1000 per night. RV/bus/truck parking and electric vehicle charging are available.
  • Yes, there's an indoor pool and a seasonal outdoor pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3:00 PM - midnight. Check-out time is noon.
  • Yes, there are 4 onsite restaurants, featuring French cuisine. Nearby restaurants include Trappola (5-min walk), Patisserie Mont Plus (6-min walk), and NEW ROUGH RARE (6-min walk).
  • Practice your swing on the tennis courts. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a seasonal outdoor pool and a health club. Hotel Okura Kobe also has a garden.
9.2.Superb.
  • 4.0.Fair

    I'm very disappointed and frustrated, after check in and finished the payments procedure completed, I was informed that Okura Hotel will charge me if I use the swimming pool, gym and other things to do ares, those areas are not included in the pack. After a lot of discussion between Hotel staff and me (45 minutes), hotel staff allowed my soon use the swimming pool free of charge, but the gym they keep not allowed my family and me to use in free of charge condition, unbelievable... In addition, no information about chargeable services was described in my contract terms and the Expedia web page, only parking fee. My strong recommendations are, A lot of hotels in Kobe has same infrastructure without chargeable fees for things to do. I will never back and not recommend this hotel for my friends.

    Flavio, 3 night family trip, Aug 8, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Chadwick, 2 night trip, Feb 22, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Front staffs were very friendly and helpful. We had a lot of bags but they helped us carried to the room as well!

    1 night trip with friends, Jan 13, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    All employees were very friendly and helpful. They welcomed us with warm and professional manners. We enjoyed staying at hotel Okura Kobe for 2 nights. We will choose same hotel for next trip to Kobe Japan again.

    Mitsuko, 1 night trip with friends, Jan 7, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    It’s and older hotel but in a great location - next to the Kobe tower and shopping center. It’s also walking distance to Sannomiya. If you get lucky with a room with the tower view, you’d enjoy the room even more. The restaurants are on the pricey side but there’s plenty of places to eat outside if you google it. The staff is excellent.

    2 night family trip, Jan 6, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Great hotel

    Very nice hotel and friendly staff. Also, view of harbor and surroundings was stunning!

    Douglas, 2 night trip, Jan 5, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Hotel Okura Kobe is situated on a waterfront next to a maritime museum, The 1995 Kobe-Awaji Earthquake Memorial Park, iconic Kobe Port Tower, and a 10 minute walk to shopping and restaurant mall.

    5 night family trip, Dec 25, 2019

    Verified Expedia guest review

  • 4.0.Fair

    My sheet had a big urine spot on it!!!! I told and showed the staff, they said sorry, they will tell housekeeping. That should never happen in any hotel, especially a 4 or 5 star hotel. Very old and dirty, but the urine spot on the sheet made it a horrible stay.

    G, 1 night business trip, Dec 19, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Staff very friendly and helpful. Location very near shopping areas and eatery

    Hoo Lee Kathy, 2 night family trip, Dec 12, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Felt like an old timey hotel fully staffed with helpful people

    1 night romance trip, Dec 4, 2019

    Verified Expedia guest review

See all 1,242 reviews