Whiz Residence Darmo Harapan Surabaya - CHSE Certified

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Outdoor pool
Pool
Pool
Living room

Overview of Whiz Residence Darmo Harapan Surabaya - CHSE Certified

Whiz Residence Darmo Harapan Surabaya - CHSE Certified

3.5-star property
3.5-star aparthotel in Surabaya with 3 outdoor pools and restaurant

8.2/10 Very good

8 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Kitchenette
Map
Darmo Harapan 1, Surabaya, East Java, 60187
Main amenities
  • 34 shared apartments
  • Daily housekeeping
  • Restaurant
  • 3 outdoor pools
  • Rooftop terrace
  • Breakfast available
  • Free babysitting
  • Indoor tennis court
  • Fitness center
  • Children's pool
  • 24-hour room service
  • 2 coffee shops/cafes
Feel at home
  • Babysitting (free)
  • Children's pool
  • Kitchenette
  • Separate bedroom
  • Separate dining area
  • Separate sitting area

Choose dates to view prices

About this area

Getting around

  • Surabaya (SUB-Juanda) - 39 min drive
  • Surabaya Pasar Turi Station - 24 min drive
  • Surabaya Gubeng Station - 30 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Libby cafe - 14 min walk
  • Gojumong - 18 min walk
  • Meat shop - 19 min walk
  • Monopole Coffee Lab - 19 min walk
  • Pisa - 19 min walk

About this property

Whiz Residence Darmo Harapan Surabaya - CHSE Certified

A great choice for a stay in Surabaya, Whiz Residence Darmo Harapan Surabaya - CHSE Certified features a rooftop terrace and offers an airport shuttle (available on request) for IDR 250000 per vehicle. Guests can take a dip in one of 3 outdoor pools or grab a bite to eat at Cinnamon, which serves international cuisine and is open for breakfast. A fitness center and 2 coffee shops/cafes are other highlights, and apartments offer up nice touches like rainfall showerheads and slippers. Fellow travelers say great things about the helpful staff and spacious guestrooms.

Languages

English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time starts at 2:00 PM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)
  • Free babysitting

Pets

  • No pets or service animals allowed

Property amenities

Pool/Spa

  • 3 outdoor pools

Internet

  • Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Roundtrip airport shuttle (surcharge) from 6 AM - 6 PM
  • Airport shuttle on request

Family friendly

  • Free childcare
  • Children's pool

Restaurants on site

  • Cinnamon

Kitchenette

  • Refrigerator (full size)
  • Stovetop
  • Microwave
  • Cookware/dishes/utensils
  • Freezer

Dining

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: IDR 70000 for adults and IDR 35000 for children
  • 1 restaurant and 2 coffee shops
  • 24-hour room service

Bedrooms

  • Bed sheets provided

Bathrooms

  • Shared bathroom (in-room sink)
  • Shower/tub combination
  • Rainfall showerhead
  • Shampoo
  • Hair dryer (on request)
  • Slippers
  • Toilet paper
  • Soap
  • Free toiletries

Living spaces

  • Dining room
  • Sitting area

Entertainment

  • 32-inch LED TV with satellite service

Outdoor areas

  • Balcony
  • Rooftop terrace
  • Terrace
  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Near coin laundry

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Accessible bathtub
  • Doorbell and phone notification
  • In-room accessibility
  • No elevators
  • Raised toilet seat
  • Soundproofing
  • Wheelchair accessible
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Daily housekeeping
  • Safe
  • Iron/ironing board
  • Luggage storage
  • Safe at front desk
  • 24-hour front desk
  • Local meal delivery service
  • Convenience store
  • ATM/banking services

Location highlights

  • Near the airport
  • Near a train station
  • In the shopping district
  • In the entertainment district
  • Near a health or beauty spa
  • Near a hospital
  • Near outlet shopping
  • Near a zoo

Things to do

  • Fitness center
  • Indoor tennis courts
  • Tennis on site

Safety features

  • Fire extinguisher
  • Security system

General

  • 34 rooms
  • Individually furnished
  • Shared accommodations

Special features

Dining

Cinnamon - This restaurant specializes in international cuisine and serves breakfast only.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of IDR 70000 for adults and IDR 35000 for children (approximately)
  • Airport shuttle service is offered for an extra charge of IDR 250000 per vehicle (one-way)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher and a security system on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Whiz Residence Darmo Harapan Surabaya Aparthotel
Graha Residen Service Apartment House
Graha Residen Service Apartment House Surabaya
Graha Residen Service Apartment Surabaya
Graha Residen Serviced Apartments Surabaya
Whiz Residence Darmo Harapan Aparthotel
Graha Residen Serviced Surabaya
Graha Residen Serviced
Graha Residen Serviced Apartments Surabaya, Java
Whiz Residence Darmo Harapan
Whiz Residence Darmo Harapan Surabaya
Whiz Residence Darmo Harapan Surabaya CHSE Certified
Whiz Residence Darmo Harapan Surabaya - CHSE Certified Surabaya

Frequently asked questions

Does Whiz Residence Darmo Harapan Surabaya - CHSE Certified offer free cancellation for a full refund?
Yes, Whiz Residence Darmo Harapan Surabaya - CHSE Certified does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Whiz Residence Darmo Harapan Surabaya - CHSE Certified?
As of 6 October 2022, prices found for a 1-night stay for 2 adults at Whiz Residence Darmo Harapan Surabaya - CHSE Certified on 7 October 2022 start from NZ$57, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Whiz Residence Darmo Harapan Surabaya - CHSE Certified?
This property confirms that disinfectant is used to clean the property and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Whiz Residence Darmo Harapan Surabaya - CHSE Certified?
Yes, there are 3 outdoor pools and a children's pool.
Are pets allowed at Whiz Residence Darmo Harapan Surabaya - CHSE Certified?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Whiz Residence Darmo Harapan Surabaya - CHSE Certified?
Yes, there's free self parking.
Is airport shuttle service offered by Whiz Residence Darmo Harapan Surabaya - CHSE Certified?
Yes, an airport shuttle is available from 6 AM to 6 PM on request. The charge is IDR 250000 per vehicle one-way.
What are the check-in and check-out times at Whiz Residence Darmo Harapan Surabaya - CHSE Certified?
You can check in starting at 2:00 PM. Check-out time is noon. Contactless check-out is available.
What is there to do at Whiz Residence Darmo Harapan Surabaya - CHSE Certified and nearby?
Practice your swing on the tennis courts. Enjoy a swim in one of the 3 outdoor swimming pools or use the aparthotel's other amenities, which include a fitness center and a garden.
Are there restaurants at or near Whiz Residence Darmo Harapan Surabaya - CHSE Certified?
Yes, Cinnamon offers international cuisine. Nearby restaurants include Libby cafe (14-min walk), Platinum grill (2 mi), and Boncafe (2.1 mi).
Does Whiz Residence Darmo Harapan Surabaya - CHSE Certified have a kitchen or kitchenette?
Yes, there is a kitchenette which also includes a stovetop, a refrigerator, and a microwave.
Does Whiz Residence Darmo Harapan Surabaya - CHSE Certified have any outdoor private spaces?
Yes, each apartment features a balcony.

Overall score and ratings

8.2

Very good

7.2/10

Cleanliness

7.7/10

Staff & service

10.0/10

Amenities

7.0/10

Property conditions & facilities

10/10 Exceptional

This place is very nice and comfortable. They are all very helpful. Beautiful and huge swimming pool. And big gym.very close to the tollway to go to tertes trawas prigin.
10-night trip
Verified Wotif guest review

6/10 Good

Whiz bang accommodation
The property is one that has lots of promise but is run down to say the least. Once we arrived, they started cleaning up around the townhouse we rented. It did however serve the intended purpose of housing the family for the week. Having a full blown supermarket at the entrance to the facility is a definite bonus
Stuart, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

I liked it all the staff were very friendly the room was big like it seems in the picture it had enough pots and pans. I cooked there. the clean it everyday.so nice you feel at home. the biggest swimming pool that ever seen. nice gym beautiful gardens close t all. . what else would you want would stay thee again and again I love Whiz Darmo and its prices it is good value for the price.5 stars. from me.
Abdul, 10-night trip
Verified Wotif guest review

6/10 Good

There’s bug on top of bed in upstair and every where , no hot water
Lenny, 2-night trip
Verified Expedia guest review

6/10 Good

The building looked old and not maintained well. My little daughter lost her bag toy, not sure if it was moved somewhere or it was security but I will think twice to stay here next time.
3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Tidak ada ruang tamu spt foto, over all tidak mengecewakan kq. Tlp kamar jg gak ada, jd kalo ada perlu hrs dtg ke customer service.
1-night family trip
Verified Expedia guest review

8/10 Very good

Baik
Harganya termasuk murah. Dari kebersihan mungkin lebih ditingkatkan lagi karena masih ada benang laba-laba di area dapur memang tidak terlihat oleh mata tapi bisa dirasakan waktu saya berdiri di area tersebut untuk ac di ruang tamu lebih diperhatikan lagi karena tidak dingin. Secara keseluruhan memang perlu perbaikan atau renovasi serta peremajaan kembali karena bangunan sudah lama
Verified Hotels.com guest review