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Discovery Kartika Plaza Hotel - CHSE Certified

Photo gallery for Discovery Kartika Plaza Hotel - CHSE Certified

Aerial view
On the beach, beach bar
Outdoor pool
Outdoor pool
Outdoor pool

Overview of Discovery Kartika Plaza Hotel - CHSE Certified

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Discovery Kartika Plaza Hotel - CHSE Certified

5.0 star property
Upmarket beachfront hotel with outdoor pool, near Kuta Beach

9.0/10 Superb

989 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
Map
Jl Kartika Plaza, PO. Box 1012, South Kuta, Kuta, Bali, 80361

Room options

About this area

What's nearby

  • In Kartika Plaza
  • Kuta Beach - 8 min walk
  • Legian Beach - 19 min drive
  • Seminyak Beach - 24 min drive
  • Sanur Beach - 32 min drive
  • Nusa Dua Beach - 26 min drive

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 11 min drive
  • Airport shuttle (surcharge)

Restaurants

  • BreadTalk - 3 min walk
  • Shinta Warung - 3 min walk
  • Bamboo Bar & Grill - 3 min walk
  • Sukun Restaurant - 4 min walk
  • Gloria Jean's Coffees - 4 min walk

About this property

Discovery Kartika Plaza Hotel - CHSE Certified

At Discovery Kartika Plaza Hotel - CHSE Certified, you can spend time at the beach sipping drinks, plus you'll be 0.4 mi (0.7 km) from Kuta Beach. Guests in the mood for pampering can indulge in massages, reflexology and manicures and pedicures, and the outdoor pool provides fun for everyone. La Cucina, one of 3 restaurants, serves Italian cuisine and is open for lunch and dinner. A poolside bar, a fitness centre and an indoor tennis court are other highlights at this luxurious hotel. Fellow travellers love the pool and helpful staff.

Languages

Chinese (Mandarin), English, German, Indonesian, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 318 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
  • This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (3 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)
  • Babysitting*
  • Supervised childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Wheelchair-accessible parking and van parking on site
  • On-site parking is limited
  • Height restrictions apply for on-site parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • 3 restaurants
  • Bar/lounge
  • Beach bar
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • BBQs
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Playground
  • Supervised childcare (surcharge)
  • Children's menu

What to do

  • On the beach
  • Tennis
  • Racquetball/squash
  • Scuba-diving nearby

Working away

  • Business centre
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • An outdoor pool
  • Art gallery on site
  • Shopping centre on site
  • Spa services
  • Indoor tennis courts
  • Hot tub
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Languages

  • Chinese (Mandarin)
  • English
  • German
  • Indonesian
  • Japanese

Room amenities

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Turndown service
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are 13 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including reflexology.

Dining

La Cucina – Overlooking the pool and garden, this restaurant specialises in Italian cuisine and serves lunch and dinner.
The Pond Cafe – Overlooking the pool and garden, this fine-dining restaurant specialises in local and international cuisine and serves breakfast, lunch, dinner and light fare. A children's menu is available. Open daily.
Tepan Noodle – Overlooking the ocean and pool, this restaurant specialises in Asian cuisine and serves lunch and dinner. Open daily.
Sunset Bar – This café specialises in local and international cuisine and only serves light fare. Guests can enjoy drinks at the bar. Open daily.
Kul Kul Pool Bar – This bar specialises in local and international cuisine and only serves light fare. Open daily.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately IDR 315000 for adults and IDR 158000 for children
  • Airport shuttle service is offered for an extra charge of IDR 350000 per vehicle (one-way. Maximum occupancy 3)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Enhanced food service safety measures are in place.

Individually wrapped food options are available through room service.

Policies

<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>Only registered guests are allowed in the guestrooms.</p> <p>Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.</p> <p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.</p><p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Discovery Hotel Kartika Plaza
Discovery Kartika
Discovery Kartika Hotel
Discovery Kartika Plaza
Discovery Kartika Plaza Hotel
Discovery Kartika Plaza Hotel Kuta
Discovery Kartika Plaza Kuta
Hotel Kartika Plaza
Kartika Hotel
Kartika Plaza
Discovery Kartika Plaza Hotel Bali/Kuta
Discovery Kartika Plaza Hotel
Discovery Kartika Plaza Hotel CHSE Certified
Discovery Kartika Plaza Hotel - CHSE Certified Kuta
Discovery Kartika Plaza Hotel - CHSE Certified Hotel
Discovery Kartika Plaza Hotel - CHSE Certified Hotel Kuta

Frequently asked questions

Does Discovery Kartika Plaza Hotel - CHSE Certified offer free cancellation for a full refund?
Yes, Discovery Kartika Plaza Hotel - CHSE Certified does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Discovery Kartika Plaza Hotel - CHSE Certified?
As of 5 February 2023, prices found for a 1-night stay for 2 adults at Discovery Kartika Plaza Hotel - CHSE Certified on 19 February 2023 start from NZ$163, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Discovery Kartika Plaza Hotel - CHSE Certified?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Discovery Kartika Plaza Hotel - CHSE Certified?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Discovery Kartika Plaza Hotel - CHSE Certified?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Discovery Kartika Plaza Hotel - CHSE Certified?
Yes. Parking spaces may be limited.
Is an airport shuttle service offered by Discovery Kartika Plaza Hotel - CHSE Certified?
Yes, an airport shuttle is available. The charge is IDR 350000 per vehicle one-way.
What are the check-in and check-out times at Discovery Kartika Plaza Hotel - CHSE Certified?
You can check in from 2:00 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Discovery Kartika Plaza Hotel - CHSE Certified and nearby?
Practise your swing on the tennis courts. Additional recreation on-site includes racquetball/squash. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool. Discovery Kartika Plaza Hotel - CHSE Certified also has a sauna and a fitness centre, as well as a garden.
Are there restaurants at or near Discovery Kartika Plaza Hotel - CHSE Certified?
Yes, there are 3 on-site restaurants, featuring Italian cuisine and garden views. Nearby restaurants include Bamboo Bar & Grill (3-min walk), Sukun Restaurant (4-min walk) and Gloria Jean's Coffees (4-min walk).
What's the area around Discovery Kartika Plaza Hotel - CHSE Certified like?
Discovery Kartika Plaza Hotel - CHSE Certified is in Kartika Plaza, a short 8-minute walk from Kuta Beach and 2 minutes' walk from Discovery Shopping Mall. Travellers say that this hotel is in a good location.

Reviews

9.0

Superb

8.9/10

Cleanliness

9.1/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.1/10

Eco-friendliness

Reviews

4/10 Fair

Great resort service non existent
It’s a beautiful hotel and we actually stayed in a deluxe room which was spacious and had a lovely view, I would also add the hotel location is pretty good as you are close to bars, restaurants and a shopping mall. All I can say is that everything was just a pain; from ordering extra towels to water to toilet paper housekeeping was either very eco friendly or downright stingy with key items (we have a 6 year old she is going to get dirty and need to get clean more than once or twice a day). The worst part was the F and B service or lack thereof; there is simply no real coordination so the pool bar has some drinks but not others and if it involves the beach bar then heaven help you. Every time it was 20 minutes to get drinks and wait for it, service is added to every order “by the system”… I had this out with the server and when we got past the “system makes me, can’t do anything” phase she did remove the 10% service begrudgingly and I later raised this to the duty manager …do I think anything meaningful will get done about this no. If you’re ok waiting 20 mins for a drink like a beer that needs a top taken off (not done when they delivered the bottle) and you are that laid back then enjoy- otherwise steer clear hotels staffed like this don’t deserve to be busy there are far better hotels where they are truly on it available so avoid this one, I fear it’s had it’s day
Nicole, 6-night family trip
Verified Hotels.com guest review

6/10 Good

Verified Expedia guest review

8/10 Very good

As we were staying in a villa there wasn’t an upgrade available. We were located in a lovely, quiet area of complex ( bit of a walk to reception though ) which was a bonus as there was multiple renovations occurring at the same time. Possibly for the G20 summit. Breakfast was available in the ball room as all the back foyer and garden dining area closed. Biggest problem was that we had a mother cat and kittens in the roof of the villa. Staff were attentive and set traps but unsuccessful during our stay. So there was some disruptive sleep at night.
Peter, 6-night family trip
Verified Expedia guest review

6/10 Good

Good location, close to everything. VIP access wasn’t available like was advertising for this hotel,renovations notice was only 2 days before my arrival it wasn’t enough time for me to change booking to another hotel
Renata Irena, 7-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Leonard, 3-night trip
Verified Hotels.com guest review

2/10 Poor

The resort property is brilliant and the staff are fantastic. Unfortunately the Jakarta based owners have decided to conduct renovations in preparation of the G20 meaning the main restaurant (Pond) is closed and there is construction noise throughout the resort. Their is no mention of this construction on the website and the Jakarta owners have left it to the resort staff to apologize to the guests. The Jakarta owners should be disgusted in their actions and should have closed the resort while the construction takes place.
Richard, 8-night family trip
Verified Expedia guest review

8/10 Very good

The construction going on in the premise is something we didn’t expect. The hotel should alert us in the apps
Yau Chun, 9-night family trip
Verified Expedia guest review

6/10 Good

Disappointed to say the least ! It says 5 star and only the buffet was 5 star - Very outdated and dirty :( Will never stay here again!
Disgusting
Disgusting
Disgusting
Disgusting
Diana, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jareb, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Abdullah, 2-night trip
Verified Hotels.com guest review