Hotel Santander Plaza

3.5 star property
3.5-star hotel in Zona 10 with restaurant and bar/lounge

Choose dates to view prices

Hotel Santander Plaza

Photo gallery for Hotel Santander Plaza

Front of property
Banquet hall
Meeting facility
Banquet hall

Overview of Hotel Santander Plaza

8.0 out of 10 Very good
8.0/10 Very good

Property highlights

  • Free breakfast
  • Airport transfer
  • Pet-friendly
  • Free parking
  • Free WiFi
15 Calle 3-52, Zona 10, Guatemala City, Guatemala
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Free airport shuttle
  • Room service
  • Business centre
  • Air conditioning
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Meeting room
  • Concierge services
  • Luggage storage
Feel at home
  • Children stay free
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Room options

Executive Room, Kitchenette

  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 2 Double Beds, Kitchenette

  • 39 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Master Suite, Kitchen

  • 57 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

About this area

What's nearby

  • In Zona 10
  • U.S. Embassy in Guatemala - 2 min drive
  • La Aurora Zoo - 4 min drive
  • Paseo Cayala - 8 min drive

Getting around

  • Guatemala City (GUA-La Aurora Intl.) - 5 min drive
  • Free airport shuttle


  • Donde Mikel - 5 min walk
  • Hacienda Real - 2 min walk
  • Restaurante Giuseppe Verdi - 6 min walk
  • Clio's Bistro - 4 min walk
  • Pecorino - 9 min walk

About this property

Hotel Santander Plaza

Located only 2.8 mi (4.5 km) from the airport, Hotel Santander Plaza offers a free shuttle (available on request). You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Also, this hotel is within a short drive of Paseo Cayala.


English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 26 rooms
  • Arranged over 7 floors


  • Check-in time from 2:30 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is 1 PM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • There is no front desk at this property
  • Guests can access their accommodation through a private entrance
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Children stay free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast


  • Pets allowed (dogs only, 2 total, up to 26 lb per pet)*
  • Service animals welcome
  • Pets must be supervised


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free on-site self-parking


  • Free airport shuttle from 8:00 AM to 2:00 PM*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

Working away

  • Business centre
  • Meeting room


  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage


  • 1 building/tower
  • Built in 1994
  • Safe-deposit box at front desk
  • Banquet hall


  • Lift

Room amenities

Be entertained

  • 30-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi


  • Daily housekeeping
  • In-room safe

Fees & policies


  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GTQ 200 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.


This property accepts credit cards and cash.

Also known as

Hotel Santander Plaza
Hotel Santander Plaza Guatemala City
Santander Plaza
Santander Plaza Guatemala City
Santander Plaza Hotel Guatemala/Guatemala City
Hotel Santander Plaza Hotel
Hotel Santander Plaza Guatemala City
Hotel Santander Plaza Hotel Guatemala City

Frequently asked questions

Does Hotel Santander Plaza offer free cancellation for a full refund?
Yes, Hotel Santander Plaza does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Santander Plaza?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Santander Plaza?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 26 lb per pet. There's a charge of GTQ 200 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Hotel Santander Plaza?
Yes, there's free self parking.
Is an airport shuttle service offered by Hotel Santander Plaza?
Yes, a free airport shuttle is available from 8:00 AM to 2:00 PM on request.
What are the check-in and check-out times at Hotel Santander Plaza?
You can check in from 2:30 PM - midnight. Check-out time is 1 PM.
Are there restaurants at or near Hotel Santander Plaza?
Yes, there's an on-site restaurant.
What's the area around Hotel Santander Plaza like?
Hotel Santander Plaza is in Zona 10, a short 5-minute drive from Guatemala City (GUA-La Aurora Intl.) and 4 minutes' walk from Plaza Fontabella Shopping Center.



Very good




Staff & service




Property conditions & facilities




10/10 Exceptional

Heather, 1-night trip
Verified guest review

4/10 Fair

Room's size is big.
Room's size is very good and parking storage is safety and clean. Nevertheless when I checked in some late and need some remodeling specially bathroom.
Myung, 1-night family trip
Verified guest review

10/10 Exceptional

Internet VERY slow. Would go out and come back.
Edgar Rolando, 3-night family trip
Verified guest review

10/10 Exceptional

Yoneko, 1-night family trip
Verified guest review

10/10 Exceptional

Yoneko, 1-night family trip
Verified guest review

10/10 Exceptional

Very nice - you will enjoy it!
David, 3-night family trip
Verified Orbitz guest review

10/10 Exceptional

Jeimy Steysi, 1-night trip
Verified Expedia guest review

2/10 Poor

I had to change, to another hotel, because this one was way to bad. It was so dirty, i found a roach near the bed. Also the shower head didnt work well. I wouldnt reccomend staying here if im being honest.
Fabiana, 5-night family trip
Verified Expedia guest review

2/10 Poor

Justo, 1-night trip
Verified Expedia guest review

8/10 Very good

The staff at this Hotel is amazing. Starting with the receptionist who welcomed me. And the reception the morning, the Bellboy and housekeeper also good service at the restaurant.
Franklyn, 1-night trip
Verified Expedia guest review