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All properties in Guadalajara, Jalisco, Mexico

Hotel Portonovo Plaza Centro

3.5-star hotel with restaurant, near Plaza de Armas

  • Free WiFi and free parking
From
NZ$40

Restrictions related to your trip

Mexico may have travel restrictions in place due to COVID-19.
  • Hotel Portonovo Plaza Centro
  • Guest Room
  • Guest Room
  • Guest Room
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1 / 31Guest Room
7.4.Good.
  • I like everything but special the receptionist karina ! She’s a nice person

    May 10, 2020

  • Very pleasant and helpfull staff. The hotel is central to attractions and walkable. Rooms…

    Mar 11, 2020

See all 241 reviews

Official standards

This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 48 hours gap period enforced between guest stays
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Free parking
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 60 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant
  • Breakfast available
  • 24-hour business center
  • 24-hour front desk

For families

  • Private bathroom
  • Television
  • Free toiletries
  • Daily housekeeping
  • Iron/ironing board
  • In-room climate control (air conditioning)

What’s around

  • In Downtown Guadalajara
  • US Consulate General Guadalajara - 28 min walk
  • Plaza de Armas - 11 min walk
  • Guadalajara Cathedral - 12 min walk
  • Parque Agua Azul - 15 min walk
  • Avienda Chapultepec - 32 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Check availability

Please enter your dates
  • Superior Doble
  • Standard Queen

Location

  • In Downtown Guadalajara
  • US Consulate General Guadalajara - 28 min walk
  • Plaza de Armas - 11 min walk

What’s around

Landmarks

  • In Downtown Guadalajara
  • US Consulate General Guadalajara - 28 min walk
  • Plaza de Armas - 11 min walk
  • Guadalajara Cathedral - 12 min walk
  • Parque Agua Azul - 15 min walk
  • Avienda Chapultepec - 32 min walk
  • Las Nueve Esquinas - 5 min walk
  • Plaza de los Mariachis - 9 min walk
  • Teatro Diana - 10 min walk
  • Museo de Cera (Wax Museum) - 11 min walk
  • Mercado Libertad - 11 min walk

Getting around

  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 30 min drive
  • San Juan de Dios Station - 10 min walk
  • Plaza Universidad Station - 10 min walk
  • Mexicaltzingo Station - 18 min walk

At a glance

Hotel size

  • This hotel has 60 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Mexico may have travel restrictions in place due to COVID-19.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Full breakfast daily (surcharge)
  • Restaurant
  • Room service (during limited hours)

Working away

  • 24-hour business center
  • Conference space
  • Conference space size (feet) - 150
  • Conference space size (meters) - 14
  • One meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 1960

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Iron/ironing board

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Stay connected

  • Free WiFi
  • Free long-distance calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Special features

Dining

Portonovo - This restaurant serves breakfast, lunch, and dinner.

Small print

Also known as

  • Hotel Portonovo
  • Hotel Portonovo Plaza Centro Hotel
  • Hotel Portonovo Plaza Centro Guadalajara
  • Hotel Portonovo Plaza Centro Hotel Guadalajara
  • Hotel Portonovo Plaza
  • Hotel Portonovo Plaza Centro
  • Hotel Portonovo Plaza Centro Guadalajara
  • Portonovo Plaza
  • Portonovo Plaza Centro
  • Portonovo Plaza Centro Guadalajara
  • Portonovo Plaza Centro

Optional extras

Full breakfast is offered for an extra charge of MXN 89 for adults and MXN 89 for children (approximately)

Policies

Noise-free guestrooms cannot be guaranteed.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hotel Portonovo Plaza Centro does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self and valet parking.
  • Sorry, pets aren't allowed.
  • You can check in from 2:00 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant, Portonovo. Nearby restaurants include el pilon de los Arrieros (6-min walk), Birrieria Las 9 Esquinas (6-min walk), and La Maestranza (6-min walk).
  • No, this hotel doesn't have a casino, but Majestic Casino (8-min drive) is nearby.
7.4.Good.
  • 6.0.Good

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    1 night trip, Nov 29, 2019

    Verified Expedia guest review

  • 8.0.Very good

    The hotel is nice. Our room lacked a little cleaning. The staff was very friendly and helpful. There are no stairs but the staff carried our luggage to and from the room.

    1 night family trip, Oct 19, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent service and great food at their restaurant

    4 night business trip, Sep 19, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Spartan accommodation at a good price 10 minute walk to the historical centre. Very clean. OK breakfast. Somewhat noisy.

    2 night romance trip, Aug 2, 2019

    Verified Expedia guest review

  • 4.0.Fair

    The hotel was to small .the a/c unit was.not working right. Room and hotel was hot all night.

    1 night romance trip, Jul 9, 2019

    Verified Orbitz guest review

  • 8.0.Very good

    Great spot for walking around downtown, friendly staff, but the restrooms smelled like sewage.

    Alicia, 2 night family trip, Jul 5, 2019

    Verified Expedia guest review

  • 6.0.Good

    The staff was extremely nice. The hotel was close to everything but the surroundings felt unsafe at night. The bed in the room was uncomfortable snd there wss no closet space.

    Lily, 6 night family trip, Apr 14, 2019

    Verified Expedia guest review

  • 8.0.Very good

    I liked how the hotel was in el centro. It was within walking distance to everything.

    Oscar, 3 night family trip, Apr 5, 2019

    Verified Expedia guest review

  • 4.0.Fair

    The hotel was just ok, it was really hard to find the entrance.

    1 night family trip, Mar 17, 2019

    Verified Orbitz guest review

  • 6.0.Good

    Front desk receptionist seems not to know what she was doing. She asked me if I had reservation even if I already told her my name and we had it thru Expedia. Room and beds are too tiny, cramped and linens/bed cover dirty with blood stains. TV stations are all in Spanish and no English channels. Will never recommend this hotel.

    1 night trip with friends, Mar 11, 2019

    Verified Expedia guest review

See all 241 reviews