Skip to main content.
All properties in Urbandale, Iowa, United States of America
1 room, 2 adults

Holiday Inn Express and Suites Urbandale

2.5-star2.5 stars
8789 Plum Drive, Urbandale, IA, 50322, United States of America

Urbandale hotel with indoor pool and 24-hour fitness
  • Free on-the-go breakfast, free WiFi, and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Iowa may have travel restrictions in place due to COVID-19. 

  • The room was very nice, plenty of space. Service was great! Close to the interstate,…Oct 16, 2020
  • Very friendly and helpful staff. Brennan and Blake were very good and helpful. Answered…Oct 10, 2020

Holiday Inn Express and Suites Urbandale

from NZ$148
  • Suite, Multiple Beds, Non Smoking
  • Suite, 1 King Bed with Sofa bed, Non Smoking
  • Executive Room, 1 King Bed, Non Smoking
  • Standard Room, Non Smoking
  • Room, 2 Queen Beds, Non Smoking
  • Room, 1 King Bed, Accessible, Non Smoking (Mobility)
  • Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)
  • Room, Multiple Beds, Accessible, Non Smoking (Mobility)
  • Suite, 1 Double Bed, Accessible, Non Smoking (Mobility)

What’s around Holiday Inn Express and Suites Urbandale

Landmarks

  • Living History Farms - 5.4 mi / 8.7 km
  • Drake University - 7.5 mi / 12.1 km
  • Jordan Creek Town Center - 9.8 mi / 15.7 km
  • Wells Fargo Arena - 10.2 mi / 16.5 km
  • Iowa Events Center - 10.3 mi / 16.6 km
  • Des Moines Civic Center - 10.7 mi / 17.2 km
  • Iowa State Capitol Building - 11.6 mi / 18.7 km
  • Greater Des Moines Botanical Garden - 14.5 mi / 23.4 km

Getting around

  • Des Moines International Airport (DSM) - 24 min drive

At a glance

Key facts

Hotel size

  • This hotel has 93 rooms

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is 11 AM

Restrictions related to your trip

  • Iowa may have travel restrictions in place due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Extra people

  • Rollaway beds available, charges may apply*

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Free onsite self parking

  • Wheelchair-accessible parking on site

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free on-the-go breakfast daily
Things to do
  • Indoor pool
  • 24-hour fitness facilities
  • Spa tub
Working away
  • Business center
  • One meeting room
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
Facilities
  • Elevator
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Visual alarms in hallways
  • Closed captioned TV
Languages Spoken
  • English

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping

Holiday Inn Express and Suites Urbandale’s small print

Also known as

  • Holiday Inn Express Hotel Urbandale
  • Holiday Inn Express and Suites Urbandale Hotel Urbandale
  • Holiday Inn Express Urbandale
  • Urbandale Holiday Inn Express
  • Holiday Inn Express Urbandale Hotel
  • Holiday Inn Express Suites Urbandale
  • Express Suites Urbandale
  • Holiday Inn Express and Suites Urbandale Hotel
  • Holiday Inn Express and Suites Urbandale Urbandale

Policies

Pool access available from 6:00 AM to midnight.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Holiday Inn Express and Suites Urbandale

  • Does Holiday Inn Express and Suites Urbandale offer free cancellation for a full refund?
    Yes, Holiday Inn Express and Suites Urbandale does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Holiday Inn Express and Suites Urbandale?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Holiday Inn Express and Suites Urbandale?
    Yes, there's free self parking.
  • Is there a pool at Holiday Inn Express and Suites Urbandale?
    Yes, there's an indoor pool. Guests have pool access from 6:00 AM to midnight.
  • Are pets allowed at Holiday Inn Express and Suites Urbandale?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Holiday Inn Express and Suites Urbandale?
    You can check in from 3:00 PM - anytime. Check-out time is 11 AM. Contactless check-in and check-out are available.
  • Are there restaurants at or near Holiday Inn Express and Suites Urbandale?
    Yes. Nearby restaurants include VIVA Mexican Restaurant (11-min walk), Planet Sub (13-min walk), and 1908 Draught House (14-min walk).
  • What is there to do at Holiday Inn Express and Suites Urbandale and nearby?
    Holiday Inn Express and Suites Urbandale has an indoor pool and a 24-hour fitness center, as well as a spa tub.

Recent reviews

Fabulous 8.8 From 138 reviews

Exceptional 10.0
I really liked the King bed room. It was nice and large. The hotel was clean and in a good location near restaurants and the interstate. The pool was also nice.
us1 night family trip
Fair 4.0
Staff was good and indoor pool/hot tub was nice. Room was clean. Bed was old and squeaked and creaked with any type of movement making sleep almost impossible.
Jeff, us1 night family trip
Exceptional 10.0
Good stay
The hotel did the best that it could considering restrictions created by the pandemic. Probably, the only thing to be concerned about is the policy that housekeeping only cleans the room after 5 days. We stayed two nights, so that wasn't a major consideration -- i did cadge an extra bath towel from the housekeeping staff so my wife an i could each have a clean one for each day (there were 3 on the shelf). Otherwise the facility is clean and the pool and hot tub are good. There is one hot item available for breakfast each morning and a variety of packaged pastries and cereals and fruits.
Ronald, us2 night family trip
Poor 2.0
We got to our room and on the comforter on one of our beds looked like poop smeared. Also our fridge was not working. Took the comforter down stairs. The lady behind the counter(with blonde hair maybe in 50s) said she would get a new one for me. I stood there waiting 20 mins. She brought me a pillow n sheets. I told her i don't need those i need a new comforter she said it was damp and would bring it to my room. its 10p at night. Why would'nt they have another dry blanket to give. Told her I'm not waiting till midnight for a blanket. So mind you we had no blanket to sleep with So i give our son a shower and go to dry him off and they folded the towel so you wouldn't see that there was marker all over it. Then we go to pull out the couch bed and there is no sheets, blanket or pillow any where in the room for that. So my son had no pillow or blanket to sleep with. Mind you he is 7yrs old. I complained to the manager the next morning she tells me they dont put extra stuff in the room. Told her that is not xtra that is for the pull out couch and there should have been stuff in our room for that or when we checked in we should have been told and given the stuff at check in. The lady i first dealt at night ssid it wasn't her fault. Ok well make it right. She did not. The managers excuse was their cleaning people had to be pulled and go to another hotel. I told her that's no excuse and they should have had another clean blanket to give me right away. Not spot wash the pooped one
us1 night trip
Exceptional 10.0
The lady that checked us in at 4:30 am was amazing!!! After traveling all night and not having a room precooked she was a blessing!! The room was very clean and beds were comfortable!!
Samantha, us1 night trip
Exceptional 10.0
Nice hotel and location. One suggestion during this time of COVID is to better advertise that there is not regular breakfast, it is grab and go. I would suggest to provide plastic silverware and napkins in the grab n go bags as well. Otherwise very nice and cofortable beds.
stephanie, us1 night family trip
Good 6.0
Nice lounge area but when when we went to go sit in there to visit with another couple we were traveling with we were told it was closed.....we wentvand sat outside on the curb instead. Great pool area but there were way too many chemicals in the hot tub. It cjanged the color of several of our swimsuits and burned my eyes and the eyes of two of my children terribly. Had to go to walgreens for drops and those didnt even soothe them. They cried in pain for over an hour. This was super dissapointing because we choose our hotels on whether it has a mice pool and spa and if there is a hot breakfast. There was no hot breakfast- I can understand why due to Covid I guess it would have been nice to know ahead of time. We did appreciate the breakfast bags that were provided. Lastly, also due to Covid, there was no housekeeping services. Again, this would have been nice to know upon check in instead of arriving back after a long day to no fresh towels and unmade beds. For me these are some of the perks of traveling and what I am putting my money towards. Also beds were very noisy/squeaky.
Sarah, us3 night family trip
Exceptional 10.0
Very nice property, large clean rooms and friendly staff.
us1 night family trip
Fair 4.0
Chlorine in pool was so high eyes were watering ,couldn’t stay in hot tub long because of chlorine. Not impressed with rudeness of staff no one answered front desk phone for at least an hour and no one at front desk when we needed extra supplies/towels. loud fridge in room
Melissa, us1 night family trip
Exceptional 10.0
Liked the hotel Good options for breakfast, clean and loved the size of the suite.
us1 night family trip

Holiday Inn Express and Suites Urbandale