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Hilton Surfers Paradise Hotel and Residences

Luxury hotel with full-service spa, connected to a shopping center, near Cavill Avenue

  • Free WiFi in lobby
From
NZ$214

Image gallery

  • 4 Bedroom Penthouse - Guest Room
  • 4 Bedroom Penthouse - Guest Room
  • Beach
  • Pool
  • 4 Bedroom Penthouse - Guest Room
4 Bedroom Penthouse - Guest Room. Image 1 of 192.
1 / 1924 Bedroom Penthouse - Guest Room
7.4.Good.
  • Shower has slippery floor.

    Oct 5, 2019

  • Hotel is very central, rooms are clean but abit tired. First room at a safe missing,…

    Jun 6, 2019

See all 556 reviews

Official standards

This property advises that it adheres to CleanStay (Hilton) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Dining options
Convenient
Shopping
Safe
  • Free WiFi
  • Parking available
  • Pool
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 320 smoke-free guestrooms
  • Restaurant and bar/lounge
  • Full-service spa
  • 4 outdoor pools and indoor pool
  • Breakfast available
  • Fitness center

For families

  • Free cribs/infant beds
  • Children's pool
  • Rollaway/extra beds (surcharge)
  • Television
  • Free toiletries
  • Garden

What’s around

  • In Surfers Paradise
  • Cavill Avenue - 1 min walk
  • Surfers Paradise Beach - 5 min walk
  • SkyPoint Observation Deck - 8 min walk
  • The Star Gold Coast - 2.5 mi / 4.1 km
  • Pacific Fair Shopping Centre - 2.9 mi / 4.6 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • King Deluxe Room
  • Executive Room, 1 King Bed, Business Lounge Access
  • King Guest Room
  • King Relaxation Room with Lounge Access
  • King Relaxation Suite with Lounge Access
  • 1 Bedroom Residence
  • 2 Bedrooms, Ocean View Sky High
  • 2 Bedrooms Residence
  • 2 Bedrooms Residence Ocean View
  • 3 Bedrooms, 2 Bathrooms Residence Ocean View
  • 4 Bedrooms Residence Ocean View
  • 4 Bedroom Penthouse

Location

  • In Surfers Paradise
  • Cavill Avenue - 1 min walk
  • Surfers Paradise Beach - 5 min walk

What’s around

Landmarks

  • In Surfers Paradise
  • Cavill Avenue - 1 min walk
  • Surfers Paradise Beach - 5 min walk
  • SkyPoint Observation Deck - 8 min walk
  • The Star Gold Coast - 2.5 mi / 4.1 km
  • Pacific Fair Shopping Centre - 2.9 mi / 4.6 km
  • Sea World - 3.1 mi / 5 km
  • Robina Town Centre - 7.8 mi / 12.5 km
  • Currumbin Wildlife Sanctuary - 11.1 mi / 17.9 km
  • Wet'n'Wild Gold Coast - 11.8 mi / 18.9 km
  • Warner Bros. Movie World - 11.9 mi / 19.1 km

Getting around

  • Coolangatta Airport (OOL) - 39 min drive
  • Helensvale Station - 16 min drive
  • Varsity Lakes Station - 16 min drive
  • Gold Coast City Coomera Station - 22 min drive
  • Florida Gardens station - 24 min walk
  • Theme park shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 320 rooms
  • This hotel is arranged over 93 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is 11:00 AM
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas
  • WiFi and wired Internet access in rooms*

Parking

  • Onsite self parking (AUD 20 per night; includes in/out privileges)
  • Onsite valet parking (AUD 40 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site
  • Onsite parking limited
  • Height restrictions apply for onsite parking
  • Onsite parking includes off-street options

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
  • Barbecue grills

Things to do

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby

Working away

  • Number of meeting rooms - 4
  • Conference space
  • Conference space size (feet) - 10764
  • Conference space size (meters) - 1000

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 2
  • Year Built - 2010
  • Elevator
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge

Languages Spoken

  • Chinese
  • English
  • French
  • Hindi
  • Italian
  • Japanese
  • Korean
  • Russian
  • Thai

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Designer toiletries
  • Hair dryer

Be entertained

  • 37-inch LCD TV
  • Digital TV channels
  • IPod docking station

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone

More

  • In-room safe (laptop compatible)

Special features

Spa

Eforea spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a steam room.

The spa is open select days.

Dining

Catch Restaurant - This restaurant specializes in seafood and serves breakfast and dinner. A children's menu is available.

Ms Margot's Bar & Eats - This cocktail bar serves breakfast and light fare. Open daily.

Recreation

On Site

  • Fitness facilities
  • Sauna
  • Spa tub

Nearby

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby

Small print

Also known as

  • Hilton Hotel Surfers Paradise
  • Hilton Surfers Paradise
  • Hilton Surfers Paradise Hotel and Residences Hotel
  • Hilton Surfers Paradise Hotel and Residences Surfers Paradise
  • Hilton Surfers Paradise
  • Hilton Surfers Paradise Hotel
  • Hotel Hilton Surfers Paradise
  • Surfers Paradise Hilton
  • Surfers Paradise Hilton Hotel
  • Hilton Surfers Paradise Hotel & Residences Gold Coast
  • Hilton Surfers Paradise Hotel And Residences
  • Hilton Surfers Paradise Residences Gold Coast

Optional extras

Credit card charges are subject to an extra charge of 2 percent

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Self parking costs AUD 20 per night with in/out privileges

Valet parking costs AUD 40 per night with in/out privileges

Rollaway beds are available for AUD 60.00 per night

Buffet breakfast is offered for an extra charge of AUD 39.00 for adults and AUD 19.50 for children (approximately)

WiFi is available in guestrooms for AUD 14.95

Wired Internet access is available in guestrooms for AUD 14.95 per 24-hour period (rates may vary)

Theme park shuttle service is offered for an extra charge

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Pool access available from 6:00 AM to 10:00 PM.

Children under 15 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.

Parking height restrictions apply.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast and lunch, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

Deposit: AUD 100 per accommodation, per night (for stays between 1 January - 31 December)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hilton Surfers Paradise Hotel and Residences does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs AUD 20 per night. Valet parking costs AUD 40 per night. Parking spots may be limited.
  • Yes, there are 4 outdoor pools, an indoor pool, and a children's pool. Guests have pool access from 6:00 AM to 10:00 PM.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3:00 PM - midnight. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
  • Yes, Catch Restaurant offers seafood. Nearby restaurants include ESPL Coffee (3-min walk), Hurricane's Grill Surfers Paradise (3-min walk), and Seascape Restaurant + Bar (3-min walk).
  • No, this hotel doesn't have a casino, but The Star Gold Coast (5-min drive) is nearby.
  • Have fun with nearby activities like cycling, boat tours, and hiking. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 4 outdoor swimming pools. Hilton Surfers Paradise Hotel and Residences also has an indoor pool, a sauna, and a fitness center, as well as a picnic area and a garden.
7.4.Good.
  • 8.0.Very good

    Fabulous Hotel

    I love staying here. Fantastic location, great staff & room. The only thing i can say is this was the first time staying on Cavill Mall side of the hotel on the 15th floor & you can hear the noise from the bars.

    Tracy, 1 night family trip, Sep 14, 2018

    Verified Hotels.com guest review

  • 2.0.Poor

    The staff were professional and friendly, though dont expect to get the room in the photos as the staff say it is "subjective" to room availability if you can get the room you booked. Which cost more then the room they put us in.

    Kyle, 2 night trip, Jun 3, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Modern A+ for service and cleanliness

    Clean modern apartment in the heart of Surfers. Apartment fitted out for the family stay Friendly staff and service A+. Comfortable beds very important!

    Mark, 5 night family trip, May 28, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Weekend on the Gold Coast

    Right in the middle of Surfers Paradise- nicely appointed rooms and close to everything- recommend

    James, 2 night trip, May 27, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Clydesdale family week end away

    If your looking for location this is the place you are in the heart of it all with entertainment and restaurants at your fingertips Customer service we could not fault However beds and pillows need to be upgraded Other than that we were extremely happy and would return to the Hilton for another stay

    Georgina, 3 night family trip, May 20, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Nice but no one wants to be Cold.

    The heater wasn’t working in our room for the whole three nights, didn’t get the option of a new room little bit disappointing when you spend money for a nice room. The staff were terrific they did everything they could but could have just put us into a new room.

    Bradley, 3 night business trip, May 18, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Would never stay here again. Far from a 5 start hotel, 3 star at best. Hilton has definitely gone down hill.

    Brock, 2 night trip, Apr 23, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Great location!

    Great location, nice room, very clean, breakfast was amazing!

    April, 1 night trip with friends, Mar 19, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    The property location was good but the hotel was very dusty the sheets were very dusty and our doona cover had blood on it Other than that the Staff and the pool area great

    3 night family trip, Mar 15, 2021

    Verified Expedia guest review

  • 8.0.Very good

    Very central hotel right in the action of Cavil Ave.

    1 night trip, Mar 5, 2021

    Verified Expedia guest review

See all 556 reviews