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Hilton Surfers Paradise Hotel & Residences

Photo gallery for Hilton Surfers Paradise Hotel & Residences

Exterior
Beach towels
Indoor pool, 4 outdoor pools, open 6:00 AM to 10:00 PM, pool loungers
Indoor pool, 4 outdoor pools, open 6:00 AM to 10:00 PM, pool loungers
Indoor pool, 4 outdoor pools, open 6:00 AM to 10:00 PM, pool loungers

Overview of Hilton Surfers Paradise Hotel & Residences

Hilton Surfers Paradise Hotel & Residences

5.0 star property
Luxury hotel with full-service spa, connected to a shopping center, near Cavill Avenue

7.4/10 Good

1,000 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Internet access
  • Free WiFi
  • Gym
  • Non-smoking
Map
6 Orchid Ave Surfers Paradise, Surfers Paradise, QLD, 4217

Room options

About this area

What's nearby

  • In Surfers Paradise
  • Slingshot - 5 min drive
  • Cavill Avenue - 3 min drive
  • Robina Town Centre - 21 min drive
  • Wet'n'Wild Gold Coast - 28 min drive
  • Warner Bros. Movie World - 24 min drive
  • Dreamworld - 30 min drive

Getting around

  • Coolangatta Airport (OOL) - 38 min drive
  • Varsity Lakes Station - 24 min drive
  • Helensvale Station - 25 min drive
  • Pimpana Ormeau Station - 28 min drive
  • Florida Gardens station - 24 min walk
  • Theme park shuttle (surcharge)

Restaurants

  • Royal Copenhagen - 2 min walk
  • Guzman y Gomez - 2 min walk
  • Oliver Brown Chocolate cafe - 3 min walk
  • ESPL Coffee - 3 min walk
  • Movenpick Ice Cream - 3 min walk

About this property

Hilton Surfers Paradise Hotel & Residences

Situated by the ocean, Hilton Surfers Paradise Hotel & Residences is a great choice for a stay in Gold Coast. Guests can visit the spa to indulge in deep-tissue massages, body wraps, or facials, and seafood is served at Catch Restaurant, which is open for breakfast and dinner. Other highlights at this luxurious hotel include 4 outdoor pools, an indoor pool, and a poolside bar. The pool and comfortable beds get good marks from fellow travelers.

Languages

Chinese (Mandarin), English, French, Hindi, Italian, Japanese, Korean, Russian, Thai

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out
Guest accommodations are accessible via mobile device

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 320 rooms
  • Arranged over 93 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Express check-out available
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • WiFi and wired Internet access in rooms*

Parking

  • Onsite self parking (AUD 25 per night; includes in/out privileges)
  • Onsite valet parking (AUD 45 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site
  • Onsite parking limited
  • Electric vehicle charging point on site
  • Height restrictions apply for onsite parking
  • Onsite parking includes off-street options

Offsite

  • Theme park shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee/tea in a common area
  • Barbecue grills
  • Private dining
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Grocery/convenience store
  • Children's menu

What to do

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Whale-watching nearby

Working away

  • 4 meeting rooms
  • Conference space (10764 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free grocery shopping service
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach towels
  • Pool loungers

Facilities

  • 2 buildings/towers
  • Built in 2010
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • Fitness center
  • 4 outdoor pools
  • An indoor pool
  • Art gallery on site
  • Full-service spa
  • Spa tub
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Languages

  • Chinese (Mandarin)
  • English
  • French
  • Hindi
  • Italian
  • Japanese
  • Korean
  • Russian
  • Thai

Room amenities

Be entertained

  • IPod docking station
  • 37-inch LCD TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • WiFi and wired internet for a surcharge
  • Phone

Food and drink

  • Champagne service

More

  • In-room safe (laptop compatible)
  • Mobile key entry

Special features

Spa

Eforea spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open select days.

Dining

Catch Restaurant - This restaurant specializes in seafood and serves breakfast and dinner. A children's menu is available.
Ms Margot's Bar & Eats - This cocktail bar serves breakfast and light fare. Open daily.

Fees & policies

Refundable deposits

  • Deposit: AUD 100 per accommodation, per night (for stays between 1 January - 31 December)

Optional extras

  • WiFi is available in guestrooms for AUD 14.95
  • Wired Internet access is available in guestrooms for AUD 14.95 per 24-hour period (rates may vary)
  • Buffet breakfast is offered for an extra charge of AUD 42 for adults and AUD 21 for children (approximately)
  • Theme park shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 2 percent

Children & extra beds

  • Rollaway beds are available for AUD 60.00 per night

Parking

  • Self parking costs AUD 25 per night with in/out privileges
  • Valet parking costs AUD 45 per night with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 10:00 PM
  • Children under 15 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitizer and guests can access their rooms with a mobile device.

Contactless check-out is available.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

Hilton Hotel Surfers Paradise
Hilton Surfers Paradise
Hilton Surfers Paradise Hotel
Hotel Hilton Surfers Paradise
Surfers Paradise Hilton
Surfers Paradise Hilton Hotel
Hilton Surfers Paradise Hotel & Residences Gold Coast
Hilton Surfers Paradise Hotel And Residences
Hilton Surfers Paradise Residences Gold Coast
Hilton Surfers Paradise
Hilton Surfers Paradise Hotel Residences
Hilton Surfers Paradise Hotel & Residences Hotel
Hilton Surfers Paradise Hotel & Residences Surfers Paradise

Frequently asked questions

Does Hilton Surfers Paradise Hotel & Residences offer free cancellation for a full refund?
Yes, Hilton Surfers Paradise Hotel & Residences does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hilton Surfers Paradise Hotel & Residences?
As of 26 November 2022, prices found for a 1-night stay for 2 adults at Hilton Surfers Paradise Hotel & Residences on 5 December 2022 start from NZ$323, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hilton Surfers Paradise Hotel & Residences?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
Is there a pool at Hilton Surfers Paradise Hotel & Residences?
Yes, there are 4 outdoor pools, an indoor pool, and a children's pool. Guests have pool access from 6:00 AM to 10:00 PM.
Are pets allowed at Hilton Surfers Paradise Hotel & Residences?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hilton Surfers Paradise Hotel & Residences?
Yes. Self parking costs AUD 25 per night. Valet parking costs AUD 45 per night. Parking spots may be limited. Electric vehicle charging is available.
What are the check-in and check-out times at Hilton Surfers Paradise Hotel & Residences?
You can check in from 3:00 PM - midnight. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
What is there to do at Hilton Surfers Paradise Hotel & Residences and nearby?
Have fun with nearby activities like cycling, boat tours, and hiking. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 4 outdoor swimming pools. Hilton Surfers Paradise Hotel & Residences also has an indoor pool, a sauna, and a fitness center, as well as a picnic area and a garden.
Are there restaurants at or near Hilton Surfers Paradise Hotel & Residences?
Yes, Catch Restaurant offers seafood. Nearby restaurants include ESPL Coffee (3-min walk), Movenpick Ice Cream (3-min walk), and Seascape Restaurant + Bar (3-min walk).
What's the area around Hilton Surfers Paradise Hotel & Residences like?
Hilton Surfers Paradise Hotel & Residences is in Surfers Paradise, a short 1-minute walk from Cavill Avenue and 5 minutes' walk from Surfers Paradise Beach. Travelers love the hotel's prime location.

Overall score and ratings

7.4

Good

8.0/10

Cleanliness

8.1/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.9/10

Eco-friendliness

10/10 Exceptional

Nisha, 5-night trip
Verified Hotels.com guest review

6/10 Good

Overpriced!!!
I don’t, for the life of me, see why this hotel is worth what they are charging. One person to clean the room, one person to check is in. Stop money grabbing and offer normal people a room for a night, more often.
Ray, 1-night trip
Verified Hotels.com guest review

6/10 Good

Vicki, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Braydan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Darawan, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Alex, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jandel, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Overall an outstanding service from the desk attendance and the staff really nice in the executive lounge. But unfortunately the swimming pool ( one of the main reason to stay here ) was really cold. Not really nice when you think to chill in the swimming pool during winter.
David, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Close to everything
Carolyn, 1-night family trip
Verified Wotif guest review

10/10 Exceptional

Maan, 1-night trip
Verified Hotels.com guest review