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All properties in Queenstown (and vicinity), Otago, New Zealand
1 room, 2 adults

Hilton Queenstown Resort & Spa

5-star5 stars
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds
  • Dry cleaning/laundry service
  • Elevator
Kawarau Village, 79 Peninsula Road, Queenstown (and vicinity), 9300, New Zealand

Luxury hotel with spa, near Lake Wakatipu
  • Free WiFi in lobby
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Free cribs/infant beds
    • Dry cleaning/laundry service
    • Elevator
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Great location by the lake. Nice room, lovely bathroom. Reception staff welcoming.…May 6, 2021
  • Another very pleasant stay and dinner ahead of a morning flight following day. We had a…May 3, 2021

Hilton Queenstown Resort & Spa

from NZ$179
  • Room, 1 King Bed (Relaxation)
  • Deluxe Room, 1 King Bed
  • Room, 1 King Bed
  • Suite, 1 King Bed (Lake Wakatipu Suite)
  • Room, 1 Queen Bed, Accessible
  • Twin Room
  • Deluxe Twin Room, Lake View
  • Suite, 1 Bedroom (Residence)
  • Suite, 2 Bedrooms (Residence)
  • Deluxe 2 Bedrooms, Lake View (Residence)
  • Deluxe Room, 1 King Bed (Plus)

What’s around Hilton Queenstown Resort & Spa

Landmarks

  • On the waterfront
  • Lake Wakatipu - 5 min walk
  • Queenstown Event Centre - 32 min walk
  • Remarkables Park Town Centre - 35 min walk
  • Alpine Aqualand - 37 min walk
  • Skyline Gondola - 6.6 mi / 10.6 km
  • Queenstown Golf Club - 3.7 mi / 5.9 km
  • Jacks Point Golf Course - 5.2 mi / 8.4 km

Getting around

  • Queenstown Intl. Airport (ZQN) - 4 min drive
  • Ferry terminal shuttle

At a glance

Key facts

Hotel size

  • This hotel has 220 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare*

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • WiFi and wired Internet access in rooms*

Transport

Transfers

  • Ferry terminal shuttle*

Parking

  • Onsite self parking (NZD 16 per day)

  • Onsite valet parking (NZD 40 per day; includes in/out privileges)

  • Wheelchair-accessible parking on site

  • Onsite parking limited

  • Height restrictions apply for onsite parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service
Things to do
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Skydiving nearby
  • Snowboarding nearby
  • Water skiing nearby
  • Windsurfing nearby
Working away
  • Conference space
  • Meeting rooms
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free grocery shopping service
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 3
  • Year Built - 2011
  • Elevator
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Terrace
  • Fireplace in lobby
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • Afrikaans
  • Chinese
  • Czech
  • Dutch
  • English
  • French
  • German
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
Sleep well
  • Hypo-allergenic bedding available
  • Premium bedding
Things to enjoy
  • Balcony or patio
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Premium TV channels
Stay connected
  • Free newspaper
  • WiFi (surcharge)
Food and drink
  • Refrigerator
More
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Eforea spa at Hilton has 10 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy.

Dining

Wakatipu Grill - Onsite restaurant. Guests can enjoy drinks at the bar. Reservations are required.

Stacks Pub - Onsite restaurant. Open daily.

Recreation

On Site

  • Fitness facilities
  • Sauna
  • Spa tub

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Skydiving nearby
  • Snowboarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Awards and affiliations

Green / Sustainable Property
This property participates in Qualmark, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Hilton Queenstown Resort & Spa’s small print

Also known as

  • Hilton Queenstown
  • Hilton Queenstown Resort & Spa Hotel
  • Hilton Queenstown Resort & Spa Queenstown
  • Hilton Queenstown Resort & Spa Hotel Queenstown
  • Hilton Queenstown Resort
  • Hilton Resort Queenstown
  • Queenstown Hilton
  • Queenstown Resort
  • Resort Queenstown
  • Hilton Queenstown Hotel Queenstown
  • Hilton Queenstown Resort Spa
  • Hilton Queenstown & Queenstown

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Parking height restrictions apply.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

Optional extras

Credit card charges are subject to an extra charge

Late check-out can be arranged for an extra charge (subject to availability)

Facility access costs NZD 20 per person, per day. Facilities include a spa tub and a swimming pool.

Self parking costs NZD 16 per day

Valet parking costs NZD 40 per day with in/out privileges

Rollaway beds are available for NZD 60.0 per night

Buffet breakfast is offered for an extra charge of NZD 30 per person (approximately)

Babysitting/childcare is available for an extra charge

WiFi is available in guestrooms for NZD 9.95 per 24-hour period (rates may vary)

Wired Internet access is available in guestrooms for NZD 9.95 (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hilton Queenstown Resort & Spa

  • Does Hilton Queenstown Resort & Spa offer free cancellation for a full refund?
    Yes, Hilton Queenstown Resort & Spa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hilton Queenstown Resort & Spa?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hilton Queenstown Resort & Spa?
    Yes. Self parking costs NZD 16 per day. Valet parking costs NZD 40 per day. Parking spots may be limited.
  • Is there a pool at Hilton Queenstown Resort & Spa?
    Yes, there's an indoor pool.
  • Are pets allowed at Hilton Queenstown Resort & Spa?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Hilton Queenstown Resort & Spa?
    You can check in from 3 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
  • Are there restaurants at or near Hilton Queenstown Resort & Spa?
    Yes, there are 2 onsite restaurants. Nearby restaurants include Rata Dining (6 mi), Speights Ale House (6.1 mi), and 1876 (6.1 mi).
  • Is there an onsite casino at Hilton Queenstown Resort & Spa?
    No, this hotel doesn't have a casino, but Skycity Queenstown Casino (11-min drive) and SKYCITY Wharf Casino (11-min drive) are both nearby.
  • What is there to do at Hilton Queenstown Resort & Spa and nearby?
    Have fun with activities like cycling, hiking, and kayaking, and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and soothe your senses in the spa tub. Hilton Queenstown Resort & Spa also has an indoor pool and a sauna, as well as a fitness center and a garden.

Recent reviews

Fabulous 8.8 From 787 reviews

Good 6.0
Great Facilities, Amazing Dinner, Room very worn
My expectations of the Hilton is that it is the best. Stunning view from our room. Amazing dinner food. Buffet breakfast was average. Great facilities 9pool, spa etc) and great grounds. But our 2 bedroom room was small and very dated and tired. Very disappointing. And no allocated carpark had to drive around the facility look for a space (was a carpark bldg - extra $16 daily) Worst thou was size of room and very dated and worn.
Stephen, nz3 night family trip
Exceptional 10.0
Great Staying at Hilton QT
We had a very good stay for our 30th wedding anniversary at this hotel. It is opposite of Queenstown but you can take a water taxi to go on the otherside. Rooms are big and comfortable. Breakfast is very good. nice and more options. Resto is very nice lakeview.
ELMA, nz2 night trip
Good 6.0
Lovely hotel Amazing location Beautiful rooms Check in ... terrible Staff just rude
anna catherine, nz1 night family trip
Very good 8.0
Enjoyable
Enjoyable stay, would look to rebook.
Don, nz1 night family trip
Exceptional 10.0
Very friendly staff and lovely place to stay at.
Ritesh, nz2 night family trip
Very good 8.0
Perfectly fine
WiFi not included
bryce, nz1 night trip
Exceptional 10.0
Good Place for swimming into lake
Good location , easy reach to shopping mall and city central. Please do not forget wetsuit if you would like directly swimming into the lake, the temperature of water about 9 to14 degree.
XIN LEI, nz7 night family trip
Exceptional 10.0
re. thanks to Mohamed and all the Hilton staff
When we arrived at the Hilton the person who had our room before us had spilt something on the carpet and it was being cleaned. The wonderful reception staff helped us to move to another room which had a lovely view of the lake. They went out of their way to help us to stay in this room even though it was a busy weekend for the Hilton. Special thanks to Mohamed who was really kind and helpful. We loved the vegan pizza we could order there too -- ask for vegan food and the kitchen will help out. The pool was wonderful and we loved being able to sit on the lakefront and have cocktails each evening. The watertaxi was easy to get across to Queenstown and it was a great trip on the water. Best of all, we loved the super friendly ducks on the Hilton lakefront. They were always amusing, especially the little Peking duck. We had a really relaxing and chilled stay. Loved our room and the breakfasts and everything about the Hilton Queenstown Resort and Spa! We've been before and we'll be back again! Oh and the hotel is super clean.
Annie, nz3 night trip
Exceptional 10.0
Great stay
Amazing, staff went above and beyond. Beautiful room and beautiful view
Charlotte, nz3 night business trip
Exceptional 10.0
Awesome birthday weekend : )
We stayed two nights there. It was fun to use a water taxi to go to town, if you stay at Hilton hotel you can get a special price, $5 normally $10 single way. The hotel room is a good size with a nice bathroom. Hotel staff was friendly and kind. We will stay there again!
Kurumi, nz2 night family trip

Hilton Queenstown Resort & Spa