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All properties in Rotorua, Bay of Plenty Region, New Zealand
1 room, 2 adults

Silver Fern Accommodation & Spa, Rotorua, New Zealand

4-starThis property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.
Great for families

Good to know

  • Free cribs/infant beds
  • DVD player
  • Microwave
  • Refrigerator
326 Fenton Street, Rotorua, 3010, New Zealand

4-star motel with spa, near Tamaki Maori Village
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • DVD player
    • Microwave
    • Refrigerator
  • a superb property.Well maintained ,comfortable and very friendly managers Oct 6, 2019
  • It was great, perfect size for the two of us and we loved the spa bath! The staff at…Oct 16, 2018

Silver Fern Accommodation & Spa, Rotorua, New Zealand

from NZ$160
  • Standard Studio
  • Superior Studio
  • Executive Studio Suite
  • Honeymoon Suite
  • Superior Suite, 1 Bedroom
  • Executive Suite, 1 Bedroom
  • Family Suite, 1 Bedroom
  • Superior Suite, 2 Bedrooms

What’s around Silver Fern Accommodation & Spa, Rotorua, New Zealand

Landmarks

  • In Fenton Street
  • Tamaki Maori Village - 23 min walk
  • Rotorua Night Market - 26 min walk
  • Rotorua Hospital - 39 min walk
  • Redwoods Whakarewarewa Forest - 2.8 mi / 4.5 km
  • Skyline Rotorua - 3.8 mi / 6.2 km
  • Lake Rotorua - 4.3 mi / 7 km
  • Mitai Maori Village - 5 mi / 8 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 10 min drive

At a glance

Key facts

Size

  • 25 rooms
  • Arranged over 2 floors

Arriving/leaving

  • Check-in time 2:00 PM-9:30 PM
  • Check-out time is 11 AM
The front desk is open daily from 7:30 AM - 9:30 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free self parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

At the motel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Barbecue grills
Things to do
  • Full-service spa
  • Spa treatment room(s)
  • Free bicycles on site
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Mountain biking nearby
  • Rafting nearby
Working away
  • Computer station
Services
  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Number of buildings/towers - 2
  • Safe-deposit box at front desk
  • Garden
Languages Spoken
  • English

In the room

Home comforts
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Pillow menu
Things to enjoy
  • Private spa tub
  • Balcony or patio
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Premium TV channels
  • IPod docking station
  • DVD player
Stay connected
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Microwave
  • Kitchenette
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Silver Fern Spa Studio has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy.

Silver Fern Accommodation & Spa, Rotorua, New Zealand’s small print

Also known as

  • Silver Fern Accommodation
  • Silver Fern Accommodation & Spa Rotorua
  • Silver Fern Accommodation & Spa Motel Rotorua
  • Silver Fern Accommodation Motel
  • Silver Fern Accommodation Motel Rotorua
  • Silver Fern Accommodation Rotorua
  • Silver Fern Rotorua Hotel Rotorua
  • Silver Fern Rotorua Hotel
  • Silver Fern Accommodation Spa
  • Silver Fern Accommodation &
  • Silver Fern Accommodation & Spa Motel

Policies

This property does not have elevators.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitizer.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Credit card charges are subject to an extra charge of 3 percent

Rollaway beds are available for NZD 20.0 per stay

Breakfast costs between NZD 9 and NZD 20 for adults, and NZD 9 and NZD 20 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Silver Fern Accommodation & Spa, Rotorua, New Zealand

  • Does Silver Fern Accommodation & Spa offer free cancellation for a full refund?
    Yes, Silver Fern Accommodation & Spa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Silver Fern Accommodation & Spa?
    Yes, there's free self parking.
  • Are pets allowed at Silver Fern Accommodation & Spa?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Silver Fern Accommodation & Spa?
    You can check in from 2:00 PM to 9:30 PM. Check-out time is 11 AM.
  • What is there to do near Silver Fern Accommodation & Spa?
    Recommended spots to visit include Tamaki Maori Village (1.2 mi) and Rotorua Night Market (1.3 mi), along with Rotorua Hospital (2 mi) and Redwoods Whakarewarewa Forest (2.8 mi).

Recent reviews

Superb 9.2 From 199 reviews

Exceptional 10.0
Excellent Surprise
We were absolutely amazed at how clean and modern after staying there some 10 years ago. New owners have got it sussed completely on style and service
Carole, nzRomance trip
Very good 8.0
Happy stay
The stay was pleasant. The personal spa was great. The location was good, close to city centre and short drives from other attractions. The owners are a nice and friendly couple. The place was fully booked over the Easter break but was quiet. Recommended
Milind, nzFamily trip
Exceptional 10.0
Family holiday
Excellent comfortable motel. Excellent breakfast delivered to accommodation
Kevin, ie1 night family trip
Exceptional 10.0
10+++
A clean and wonderful room and a very pleasant staff. Could not be more satisfied!
Carlo, us1 night trip with friends
Exceptional 10.0
Great place to stay
A great hotel with friendly hosts. Convenient for all the attractions
Charles, ca3 night trip with friends
Exceptional 10.0
Amazing and we both had a 3 hour couples massage, body scrub, mud wrap and facial. Great after a flight from the US and then driving several days.
us2 night trip
Exceptional 10.0
Lovely room with hot tub. Everything was great!
us1 night trip
Fair 4.0
Unfriendly and inconsiderate hotel management
A horrible experience that could have been handled much much better. My baby ended up in the ER after sitting in the car all night as no rooms were available. I got an email from the hotel owners that I needed to check-in by 7:30 pm (at 7:40 pm). There were no instructions on this email about how I could do a late check in. I did not know there was such a thing where you have a paid booking and can't stay in the room. Upon arrival, I noticed they were closed and had left. No effort was made to call me (and the excuse offered the next day was that it was an out-of country number). There were no instructions at the door and no lights, yet I was told I should have rung a doorbell to a room with no lights on, and no instructions whatsoever. I was provided an after hours and emergency number to call from the main phone line, and despite calling 10 times through the night, I got no response or call back. I cannot comment on the hotel as I never stepped foot inside, but their service was totally unfriendly and not considerate at all. I was also told the next day that the hotel reservation wrongly stated that we were only 2 adults and did not mention a baby. This was while I was talking to them from the ER attending to a sick infant child, and after not having set foot inside a room I got charged for. Apparently I caused them too much trouble.
Arun, us2 night family trip
Good 6.0
Average
Room was located on the bottom floor was pretty average and small. It seemed like it was for a disabled person as there was a rail in the shower.
au1 night trip
Exceptional 10.0
Nice motel, good location, and excellent staff!
We love to stay at this property due to very warm welcome of the staff, also excellent hospitality, helpful, clean, comfort, good atmosphere and location
Lokadjaja, id1 night trip with friends

Silver Fern Accommodation & Spa, Rotorua, New Zealand

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