Silver Fern Rotorua Suites & Spa

Photo gallery for Silver Fern Rotorua Suites & Spa

Primary image
Terrace/patio
Terrace/patio
Living area
Room

Overview of Silver Fern Rotorua Suites & Spa

Silver Fern Rotorua Suites & Spa

4.0 star property
4-star motel with spa, near Tamaki Maori Village

9.4/10 Exceptional

673 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Kitchenette
  • Non-smoking
  • Refrigerator
  • Laundry facilities
Map
326 Fenton Street, Rotorua, 3010
Main amenities
  • Daily housekeeping
  • Full-service spa
  • Breakfast available
  • Free use of bicycles
  • Massage/treatment rooms
  • Business center
  • Garden
  • Computer station
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Concierge services
For families
  • Kitchenette
  • Private spa tub
  • Premium TV channels
  • Garden
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Fenton Street
  • Skyline Rotorua - 7 min drive

Getting around

  • Rotorua (ROT-Rotorua Regional) - 10 min drive

About this property

Silver Fern Rotorua Suites & Spa

Enjoy your visit to Rotorua with a stay at Silver Fern Rotorua Suites & Spa. Guests can visit the spa to be pampered with massages, aromatherapy, or mani/pedis. Free bike rentals and a garden are offered, and in-room conveniences at this upscale motel include refrigerators and microwaves. Fellow travelers love the comfortable beds and helpful staff.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 25 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - 8:00 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 8:00 AM - 8:00 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite parking available only on request
  • Free onsite self parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–9:30 AM
  • Barbecue grills

What to do

  • Ecotours nearby
  • Golf lessons nearby
  • Mountain biking nearby
  • Rafting nearby
  • Ziplining nearby

Working away

  • Business center
  • Computer station

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Free bicycle rentals

Facilities

  • 2 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Upper floors accessible by stairs only

Languages

  • English

Room amenities

Be entertained

  • IPod docking station
  • DVD player
  • Flat-screen television
  • Premium satellite channels

Home comfort

  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Bed sheets provided

What to enjoy

  • Private indoor spa tub
  • Balcony or patio

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Microwave
  • Kitchenette

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Silver Fern Spa Studio has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy.

Fees & policies

Optional extras

  • Breakfast costs between NZD 9 and NZD 20 for adults, and NZD 9 and NZD 20 for children (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)
  • Credit card charges are subject to an extra charge of 3 percent

Children & extra beds

  • Cribs/infant beds are available for NZD 10.0 per day

Parking

  • Guests must contact this property in advance to reserve onsite parking

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

Policies

This property does not have elevators.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

Silver Fern Accommodation
Silver Fern Accommodation Motel
Silver Fern Accommodation Motel Rotorua
Silver Fern Accommodation Rotorua
Silver Fern Rotorua Hotel Rotorua
Silver Fern Rotorua Hotel
Silver Fern Accommodation Spa
Silver Fern Rotorua Suites &
Silver Fern Accommodation Spa
Silver Fern Rotorua Suites Spa
Silver Fern Rotorua Suites & Spa Motel
Silver Fern Rotorua Suites & Spa Rotorua
Silver Fern Rotorua Suites & Spa Motel Rotorua

Frequently asked questions

Overall score and ratings

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.1/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Exceptional

Ileana, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Melanie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely comfortable bed and pillows, very clean and tidy with some little extras. Definitely stay there again.
Jo-Ann, 2-night family trip
Verified Wotif guest review

10/10 Exceptional

Zari, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Comfortable and tidy. Had our Grand children so had 2 rooms with connecting door. Was good they loved the Spa bath.
Kevin, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Lovely stay,beautiful rooms
Jake, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Nothing to change the hotel was excellent, in a prime location , on arrival reception staff was very welcoming,
Angela, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Very clean and tidy. The king bed was comfortable, and the bathroom was very nice
Zara, 2-night family trip
Verified Expedia guest review

8/10 Very good

The large spa at the back was awesome
Suzanne, 1-night romance trip
Verified Expedia guest review

6/10 Good

Keep looking and stay elsewhere
The spa bath was exceptionally difficult to get into. Over 1m wall to climb over, with a narrow step an inadequate safety rails. There was no separate shower, which was inside the spa bath. Built before sound proofing there was a lot of plumbing noise from other units along with voices through the wall. Lack of privacy from guests walking along balcony. Bathroom opened directly on to lounge, via double doors which blew open when using the toilet!
Andree, 2-night trip
Verified Hotels.com guest review