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All properties in Rotorua, Bay of Plenty Region, New Zealand
1 room, 2 adults

Astray Motel & Backpackers

3-starThis property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.
1202 Pukuatua St, Rotorua, 3010, New Zealand

3-star hotel, convenient to Polynesian Spa
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

New Zealand may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • If you want to sleep go elsewhere. Very noisy, door slamming yelling all hours of night.…Jul 11, 2020
  • Best location clean comfortable bed Great place for valueJan 31, 2020

Astray Motel & Backpackers

from NZ$79
  • Double Studio, Ensuite
  • Twin Studio, Ensuite
  • Family Apartment, 1 Bedroom, Ensuite
  • Twin Room, Shared Bathroom
  • Double Room, Shared Bathroom
  • Single Capsule with Shared Bathroom
  • Economy Twin Room, Shared Bathroom
  • Family Apartment, 2 Bedrooms, Ensuite
  • Quadruple Room, Ensuite
  • Double Room, Accessible, Ensuite

What’s around Astray Motel & Backpackers

Landmarks

  • Polynesian Spa - 10 min walk
  • Rotorua Night Market - 2 min walk
  • Sir Howard Morrison Performing Arts Centre - 5 min walk
  • Rotorua Central Mall - 5 min walk
  • Rotorua i-SITE Visitor Centre - 6 min walk
  • Tamaki Maori Village - 6 min walk
  • Rotorua Arts Village - 6 min walk
  • Eat Street - 8 min walk

Getting around

  • Rotorua (ROT-Rotorua Regional) - 10 min drive

At a glance

Key facts

Hotel size

  • This hotel has 23 rooms

Arriving/leaving

  • Check-in time 2 PM-9 PM
  • Check-out time is 10 AM
  • Express check-out

Restrictions related to your trip

  • New Zealand may have travel restrictions in place, including self-quarantine, due to COVID-19.
The front desk is open daily from 7:00 AM - 9:00 PM. This property doesn't offer after-hours check-in. If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Payment types at the property

Other information

  • Smoke-free property
  • No alcohol served onsite
* See small print for additional details or extra charges

In the hotel

Services
  • Front desk (limited hours)
  • Laundry facilities
Facilities
  • Year Built - 2006
Accessibility
  • In-room accessibility
Languages Spoken
  • Chinese
  • English

In the room

Home comforts
  • Iron/ironing board (on request)
Things to enjoy
  • Individually furnished
Freshen up
  • Shower only
Be entertained
  • TV
  • Cable TV channels
Stay connected
  • Free WiFi
More
  • Access via exterior corridors

Astray Motel & Backpackers’s small print

Also known as

  • Astray Backpackers
  • Astray Motel & Backpackers Hotel
  • Astray Motel & Backpackers Rotorua
  • Astray Motel & Backpackers Hotel Rotorua
  • Astray Backpackers Rotorua
  • Astray Motel
  • Astray Motel & Backpackers
  • Astray Motel & Backpackers Rotorua
  • Astray Motel Backpackers Rotorua
  • Astray Motel Backpackers
  • Astray & Backpackers Rotorua

Policies

This property does not have elevators.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

This property accepts credit cards. Cash is not accepted.

Optional extras

Credit card charges are subject to an extra charge of 3 percent

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Astray Motel & Backpackers

  • Does Astray Motel & Backpackers offer free cancellation for a full refund?
    Yes, Astray Motel & Backpackers does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Astray Motel & Backpackers?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Are pets allowed at Astray Motel & Backpackers?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Astray Motel & Backpackers?
    You can check in from 2 PM - 9 PM. Check-out time is 10 AM. Express check-out and contactless check-out are available.
  • Are there restaurants at or near Astray Motel & Backpackers?
    Yes. Nearby restaurants include Sabroso (3-min walk), Abracadabra Café (4-min walk), and Capers Epicuran (4-min walk).

Recent reviews

Good 6.6 From 100 reviews

Fair 4.0
Location +, uncomfortable beds. Charged extra
Had motel facilities, mircowave, fridge and kettle in the room, although was a bit of a tight squeeze in the cupboard it was in. Could of done with a table in the room to help. Was clean. Twin room beds quite uncomfortable as mattress bigger than the plank of wood that was below it. Should say limited free parking, as we had to park on the street one night. Also be careful when paying as charged 2.5% for credit card even though I paid with a debit card, when I questioned this the lady was unapologetic and sarcastically smiling like she didn't understand, she did. No refund given for this. Didn't use kitchen as needed a good clean.
nz3 night romance trip
Good 6.0
Small room
Service was good but room too small
Peggy, nz1 night trip with friends
Good 6.0
Would not go again
We had a room with a bunk bed and shared bathroom on the upper floor. The room itself was tiny and the matress really uncomfortable, the bed just a wooden board. There were two toilet cabins and two shower cabins to share between five rooms, the sink and mirrors were in the hallway. The shower looked dirty and we tried to not use it too much. While in the room with the door closed, we could hear other people pee. The kitchen is very basic, only enough space for one person/couple to cook, dirty pans and plates. The girl at the reception was helpful and provided us with information about activities, but didn't understand that much English.
nz3 night trip with friends
Fair 4.0
Steam clean your bedding
Everything was great until last morning (of 2) woke up covered in bites.
Bernice, nz2 night trip
Very good 8.0
R n R in Rotavegas
Fantastic location central to the city. Warm and friendly host. Everything we needed catered.
Cathryn, nz2 night trip with friends
Very good 8.0
good place for a good nights sleep
perfect place if you need a bed to sleep in and not much more
Karen, nzBusiness trip
Poor 2.0
The property is a ghetto. I was nervous even sleeping in the bed. The entire place is absolutely filthy, with little security to your room. Never again will I stay here. I wouldn't even recommend it to my enemies.
ca1 night trip
Poor 2.0
Dirty, poorly maintained
Room was absolutely tiny first of all. Sheets were stained, towels had holes in them. The kitchen was very disappointing, some equipment didn't work at all, some was just extremely worn down. The street outside had some homeless people shouting all evening, and the parking lot had some non-guests occupy spaces. Our key couldn't open the kitchen, so we had to ask the receptionist to open it for us, so we were pretty disappointed when the reception didnt open until 35 minutes after it was supposed to in the morning: it meant that we were locked out of the kitchen with no way of getting to our breakfast foods, which were laying in thr fridge in there.
Gustav, gb1 night trip
Good 6.0
Bathroom and bedsheets were clean, but the carpet has seen better days. The location is close to the central business area, but for some reason there are a lot of loud homeless people across the street. You don’t really seem to see this in the rest of the area, just this particular block. Front desk personnel was very nice and easy late check-in and checkout.
Kohappy, us1 night trip
Very good 8.0
Room was clean, fresh and tidy with a good bed and decent shower. Reception was friendly and straight forward. Downsides were that the WiFi barely worked in the room so we just used our mobile data. The shared kitchen was ok but did not have any clean towels to wash our items. The parking spaces were full so we had to park on the road. But overall for the price it was good value
au2 night romance trip

Astray Motel & Backpackers