Once Upon Lisboa puts you in a great location, within a short 10-minute walk of Rossio Square and Santa Justa Elevator. You can relax with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. Also, Avenida da Liberdade and Castle of São Jorge are within a 15-minute walk. The property is only a short walk from public transportation: Igreja Sta. Maria Madalena Stop and Sé Stop are steps away.
Once Upon Lisboa puts you in a great location, within a short 10-minute walk of Rossio Square and Santa Justa Elevator. You can relax with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. Also, Avenida da Liberdade and Castle of São Jorge are within a 15-minute walk. The property is only a short walk from public transportation: Igreja Sta. Maria Madalena Stop and Sé Stop are steps away.
At a glance
DONE
Hotel size
17 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Minimum check-in age – 18
Check-out time is noon
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Special check-in instructions
The front desk is open daily from 8:00 AM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
No cots (infant beds)
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Pets
Pets not allowed
WIFI
Internet
Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING
Parking
No on-site parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning 8:00 AM–10:30 AM
Bar/lounge
Coffee shop
Services
Front desk (limited hours)
Concierge services
Dry cleaning/laundry services
Luggage storage
Facilities
Communal living room
Room amenities
Be entertained
42-inch Smart TV
Cable TV channels
Home comfort
Climate-controlled air conditioning and heating
Espresso maker
Slippers
Iron/ironing board (on request)
Sleep well
Blackout curtains
Soundproofed rooms
Turndown service
Bed sheets provided
Freshen up
Private bathroom
Soap and shampoo
Hairdryer
Towels
Toilet paper
Stay connected
Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Phone
Electrical adapters/chargers
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Mobile key entry
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
Policies
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Property Registration Number 9174
Frequently asked questions
Are pets allowed at Once Upon Lisboa?
Sorry, pets aren't allowed.
Is parking offered on site at Once Upon Lisboa?
Sorry, there's no on-site parking at Once Upon Lisboa.
What are the check-in and check-out times at Once Upon Lisboa?
Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Check-out time is noon.
Is there an on-site casino at Once Upon Lisboa?
No, this hotel doesn't have a casino, but Lisbon Casino (9-min drive) is nearby.
What's the area around Once Upon Lisboa like?
Once Upon Lisboa is a short 1-minute walk from Igreja Sta. Maria Madalena Stop and 9 minutes' walk from Rossio Square.
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Reviews
Once Upon Lisboa Reviews
9.8
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10
Cleanliness
9.6
Amenities
10
Staff & service
10
Property conditions & facilities
Reviews
Verified
8/10 Very good
9 October 2025
Nice Hotel
Very clean hotel. Excellent staff and great location. Elevator inoperable!
Jill
Jill, 2-night trip
Verified
10/10 Exceptional
2 January 2026
Room was spacious and clean. Staff were friendly and helpful. Breakfast was included and was delicious. We were there on new year's eve and the staff gave us a bottle of champagne to celebrate
Joel
Joel, 1-night trip
Verified
10/10 Exceptional
25 April 2026
Spacious rooms and helpful staff! Generous breakfast and cute wine bar above the lobby. Convenient location close to waterfront, Alfama, and Baixa neighborhoods.
Paige
Paige, 4-night trip
Verified
10/10 Exceptional
2 October 2025
Great staff, very helpful. This property is exactly where you want to be om the Alfama.
Great value. Great hotel, everything brand new. They are building a breakfast/bakery on site.
Stephen
Stephen, 3-night trip
Verified
10/10 Exceptional
24 October 2025
Nossa estadia no Once Upon Lisboa foi incrível. Deixo muitos elogios a toda staff do hotel. Chegamos um pouco antes do nosso check-in e o recepcionista Pedro já liberou o nosso quarto. A estrutura é nova e de ótima localização. Eu e minha noiva não vemos a hora de voltar a Lisboa para ficarmos no Once novamente.