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All properties in Guadalajara, Jalisco, Mexico
1 room, 2 adults

Hotel Riu Plaza Guadalajara

4.5-star4.5 stars
Av. Lopez Mateos 830 Col. Chapalita, Guadalajara, JAL, 44500, Mexico

Luxury hotel with 2 restaurants, near La Minerva
  • Free WiFi
  • Collect stampsYou can collect™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Dificukt to connect with Wifi Apr 16, 2021
  • Everything was good! Only when we check out we had VIP and we were able to check out late…Apr 16, 2021

Hotel Riu Plaza Guadalajara

from NZ$95
  • Deluxe Room, 2 Twin Beds
  • Family Room, 2 Twin Beds
  • Family Room, 1 King Bed
  • Executive Room, 1 King Bed, Executive Level
  • Executive Room, 2 Twin Beds, Executive Level
  • Senior Suite, 1 King Bed (Crown Level Access)
  • Family Room, 1 King Bed, Executive Level
  • Family Room, 2 Twin Beds, Executive Level
  • Deluxe Room, 1 King Bed
  • Deluxe Room, 2 Twin Beds (MX)
  • Deluxe Room, 1 King Bed (MX)
  • Executive Room, 2 Twin Beds, Executive Level (MX)
  • Family Room, 2 Twin Beds, Executive Level (MX)
  • Executive Room, 1 King Bed, Executive Level (MX)
  • Family Room, 2 Twin Beds (MX)
  • Family Room, 1 King Bed, Executive Level (MX)
  • Family Room, 1 King Bed (MX)
  • Senior Suite, 1 King Bed (MX Crown Level Access)

What’s around Hotel Riu Plaza Guadalajara


  • In Chapalita
  • La Minerva - 15 min walk
  • Expo Guadalajara - 18 min walk
  • US Consulate General Guadalajara - 43 min walk
  • Avienda Chapultepec - 37 min walk
  • University of Guadalajara Assembly Hall - 2.7 mi / 4.3 km
  • Hospicio Cabanas - 4.5 mi / 7.3 km
  • Jalisco Stadium - 6.2 mi / 10 km

Getting around

  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 32 min drive

At a glance

Key facts

Hotel size

  • This hotel has 550 rooms
  • This hotel is arranged over 40 floors


  • Check-in time 4:00 PM-midnight
  • Check-out time is 11:00 AM
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others


  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Onsite self parking (MXN 55 per day)

  • Wheelchair-accessible parking on site

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Fitness facilities
  • Full-service spa
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Number of buildings/towers - 1
  • Year Built - 2011
  • Elevator
  • Garden
  • Terrace
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe

Special features


Guests can indulge in a pampering treatment at the hotel's full-service spa, RENOVA. Services include massages.

The spa is open daily.


Decapolis - This restaurant serves breakfast and lunch.

Chardonnay - This restaurant specializes in fusion cuisine and serves dinner only.

Awards and affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Hotel Riu Plaza Guadalajara’s small print

Also known as

  • Hotel Riu Plaza Guadalajara
  • Riu Plaza Guadalajara
  • Hotel Riu Plaza Guadalajara Hotel
  • Hotel Riu Plaza Guadalajara Guadalajara
  • Hotel Riu Plaza Guadalajara Hotel Guadalajara
  • Riu Plaza Guadalajara
  • RIU Plaza Guadalajara Hotel
  • RIU Plaza


This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards. Cash is not accepted. 

Optional extras

Self parking costs MXN 55 per day

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Riu Plaza Guadalajara

  • Does Hotel Riu Plaza Guadalajara offer free cancellation for a full refund?
    Yes, Hotel Riu Plaza Guadalajara does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hotel Riu Plaza Guadalajara?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hotel Riu Plaza Guadalajara?
    Yes. Self parking costs MXN 55 per day.
  • Is there a pool at Hotel Riu Plaza Guadalajara?
    Yes, there's an outdoor pool.
  • Are pets allowed at Hotel Riu Plaza Guadalajara?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Hotel Riu Plaza Guadalajara?
    You can check in from 4:00 PM - midnight. Check-out time is 11:00 AM. Express check-out and contactless check-in and check-out are available.
  • Are there restaurants at or near Hotel Riu Plaza Guadalajara?
    Yes, there are 2 onsite restaurants, featuring fusion cuisine. The dining venue will be unavailable from September 9 2020 to March 1 2021 (dates subject to change). Nearby restaurants include Que mona esta la Mona (4-min walk), La Trattoria (4-min walk), and El Costeñito (5-min walk).
  • Is there an onsite casino at Hotel Riu Plaza Guadalajara?
    No, this hotel doesn't have a casino, but Majestic Casino (4-min drive) is nearby.
  • What is there to do at Hotel Riu Plaza Guadalajara and nearby?
    Hotel Riu Plaza Guadalajara has a spa and an outdoor pool, as well as a fitness center and a garden.

Recent reviews

Superb 9.2 From 2,111 reviews

Exceptional 10.0
Muy buen service y rapido muy facil access al hotel gracias
Elias, us1 night family trip
Exceptional 10.0
Awesome stay
The service was excellent! Very friendly and helpful staff! The price for what you get is excellent! You certainly get a lot of bang for your buck! Awesome property. From the bell person, check in personnel and all of the staff here, excellent service!
Jose, us1 night trip
Good 6.0
The minibar was terrible There was no shampoo The food was not the best Service was ok .
Nellie, us1 night trip
Exceptional 10.0
Buen trato por parte del personal del hotel, limpieza en todo el hotel hasta las escaleras de escape ,su ubicación es buena , muy buena seguridad
Manuel, us5 night family trip
Very good 8.0
parking should be included
Luis, us2 night family trip
Exceptional 10.0
Amazing stay, friendly clean room.
Alfredo, us3 night trip
Exceptional 10.0
us2 night trip with friends
Very good 8.0
All good.. but due to covid. Most things in the hotel were closed.. 65.00 pesos a day to park??? But overall excellent place to stay..
Dennis, mx2 night business trip
Exceptional 10.0
This was an amazing experience at the Riu Plaza Hotel I stay on a executive suite ,on the (40th floor the view was out of this world , service was excelente and staff super friendly , Room service and food waz amazing , this is defenitly one of the best hotels in Guadalajara Mexico , can’t wait to go back
PabloFontanez, us1 night trip
Very good 8.0
Great location. Clean suite. Spacious. Good service. Bed mattress not as comfortable.
us1 night family trip

Hotel Riu Plaza Guadalajara