Warm Apartments in Queensway

Property class: 2
Hotel convenient to Hyde Park

Choose dates to view prices

Warm Apartments in Queensway offers a great location, putting you within a 15-minute walk of Hyde Park and Kensington Gardens. Also, Marble Arch and Oxford Street are a short five-minute drive away. Public transportation is only a short walk: Bayswater Underground Station is 4 minutes and Queensway Underground Station is 6 minutes.

Reviews

6.4 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Non-smoking

Feel at home (4)

  • Cookware, dishware and utensils
  • Private bathroom
  • Mini fridge
  • Hairdryer
The current price is NZ$282
includes taxes & fees
19 Oct - 20 Oct

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Studio, Private Bathroom

A hotel room with a wooden floor, a white desk with a computer, a bed with a blue headboard, and a painting on the wall.

Studio, Private Bathroom

  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Deluxe Studio, Private Bathroom

A hotel room with two beds, a flat-screen TV mounted on the wall, a wooden wardrobe, and a painting of a night sky.

Deluxe Studio, Private Bathroom

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Studio, Private Bathroom

A bedroom with a wooden bed, a TV, a window with a view of buildings, and a kitchenette with a microwave.

Standard Studio, Private Bathroom

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Apartment, Private Bathroom, City View

A hotel room with two beds, a nightstand with a lamp, and a painting on the wall.

Standard Apartment, Private Bathroom, City View

  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Deluxe Apartment, Private Bathroom, City View

A bedroom with a bed, a window with curtains, a radiator, and a framed picture on the wall.

Deluxe Apartment, Private Bathroom, City View

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Apartment, Private Bathroom, City View

A bedroom with a bed, a window with curtains, a radiator, and a framed picture on the wall.

Superior Apartment, Private Bathroom, City View

  • City view
  • 1 bedroom
  • Sleeps 6
  • 1 Double Bed and 2 Double Sofa Beds

View all photos for Comfort Apartment, Private Bathroom

A brown sofa with orange cushions, a white coffee table with a remote, and two potted plants.

Comfort Apartment, Private Bathroom

  • 2 bedrooms
  • Sleeps 7
  • 2 Double Beds, 1 Single Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Apartment, Ensuite

A hotel room with a bed, two nightstands, a framed picture on the wall, and a window.

Apartment, Ensuite

  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for Superior Studio, Private Bathroom, City View

A hotel room with a large bed, a desk, a chair, a TV, and a view of the city through the windows.

Superior Studio, Private Bathroom, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Studio, Private Bathroom

A neatly made bed with a beige blanket and pillows, a wall-mounted artwork, and a bedside table with a lamp.

Basic Studio, Private Bathroom

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the area

Map
9 Queensborough Terrace, London, England, W2 3TB

What's nearby

  • Queensway - 2 min walk - 0.2 km
  • Westbourne Grove - 2 min walk - 0.2 km
  • Kensington Gardens - 5 min walk - 0.4 km
  • Portobello Road Market - 13 min walk - 1.2 km
  • Hyde Park - 15 min walk - 1.3 km

Getting around

  • Heathrow Airport (LHR) - 45 min drive
  • London (LCY-London City) - 66 min drive
  • London (LTN-Luton) - 76 min drive
  • Gatwick Airport (LGW) - 98 min drive
  • London (STN-Stansted) - 109 min drive
  • London (SEN-Southend) - 113 min drive
  • London (QQP-Paddington Train Station) - 13 min walk
  • London Paddington Station - 13 min walk
  • Marylebone Station - 28 min walk
  • Bayswater Underground Station - 4 min walk
  • Queensway Underground Station - 6 min walk
  • Royal Oak Underground Station - 9 min walk

Restaurants

  • ‪Bayswater Arms - ‬4 min walk
  • ‪Gold Mine - ‬3 min walk
  • ‪Four Seasons - ‬4 min walk
  • ‪Prince Alfred - ‬2 min walk
  • ‪Bella Italia - ‬3 min walk

About this property

Warm Apartments in Queensway

  • Warm Apartments in Queensway offers a great location, putting you within a 15-minute walk of Hyde Park and Kensington Gardens. Also, Marble Arch and Oxford Street are a short five-minute drive away. Public transportation is only a short walk: Bayswater Underground Station is 4 minutes and Queensway Underground Station is 6 minutes.

At a glance

Hotel size

    • 13 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 11:30 PM
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM

Special check-in instructions

    • There is no front desk at this property
    • Guests will receive an email within 24 hours before arrival with check-in instructions; your host will greet you
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
    • A virtual front desk provides assistance to guests
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets not allowed

Internet

    • Free Wi-Fi in rooms (speed: 50+ Mbps)

Parking

    • No on-site parking

Other information

    • Smoke-free property

Property amenities

Services

  • Virtual front desk

Room amenities

Home comfort

  • Heating
  • Iron/ironing board

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Complimentary wireless Internet access (speed of 50+ Mbps)

Food and drink

  • Mini fridge
  • Microwave
  • Stovetop
  • Cookware, dishes and utensils

Fees & policies

Refundable deposits

  • A damage deposit of GBP 250 will be collected before check-in

Policies

Extra-person charges may apply and vary depending on property policy.
This property does not have lifts.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express

Frequently asked questions

Are pets allowed at Warm Apartments in Queensway?

Sorry, pets aren't allowed.

Is parking offered on site at Warm Apartments in Queensway?

Sorry, there's no on-site parking at Warm Apartments in Queensway.

What are the check-in and check-out times at Warm Apartments in Queensway?

Check-in start time: 3:00 PM; check-in end time: 11:30 PM. Check-out time is 11:00 AM.

What's the area around Warm Apartments in Queensway like?

Warm Apartments in Queensway is a short 4-minute walk from Bayswater Underground Station and 14 minutes' walk from Hyde Park.

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Reviews

Warm Apartments in Queensway Reviews

6.4

Good

7.4

Cleanliness

6.4

Amenities

7.0

Staff & service

6.0

Property conditions & facilities

Reviews

Verified review

8/10 Very good

Excellent and comfortable stay. The only issue (which was quite major in the grand scheme of things) was the no lift-stairs situation. Our apartment was on the very top floor, which was around 6 flight of MANY stairs. The elevator was not working. This was incredibly difficult, as one guest was disabled and struggled immensely with the stairs. He had to be physically carried up. There were occasions where he did not leave the apartment due to the lack of accessibility and the stair situation. Apart from this issue, the apartment was perfect and beautiful. Would definitely stay there again if apartment was on a lower floor, and had a basic functioning elevator. PLEASE FIX THE ELEVATOR !
Verified review

10/10 Exceptional

The location was perfect!! We were so close to alot of things like Kensington palace, london Paddington station and the museums. The apartment is perfect for what its used for, great ammenties, had everythkng in we needed and easy check in and check out! Will definitely be back!
Verified review

8/10 Very good

Really nice apartment with new furniture, a nice balcony with view over the city included. Very bright room with huge windows. The kitchen was equipped enough for us to have some breakfasts and dinners there. Location is nice within reach to the park and a train station. Deductions for a rather small bathroom and thin walls (noisy neighbours might wake you up)
Verified review

10/10 Exceptional

The staff is really responsive and helpful. The apartment is good for us. Warmth and cozy.
Verified review

10/10 Exceptional

My stay in Warm Apartments was rather a pleasant experience. Great location, apartment in very good condition, comfortable, quiet, a well equipped functioning kitchen. Very responsive to my enquiries and requests. Highly recommended.
Verified review

6/10 Good

Well situated, within walking distance of shops, stations and park. Shower could be cleaner, under the bed and sofas, looks like it has not be cleaned for months. We arranged to drop luggage early, staff there had no idea. No hot water (including shower) or heating for 2 days, said they repaired it, but they hadn't (request for partial refund due to this rejected).
Verified review

6/10 Good

Check in was flawed. We waited quite some time even though we gave the requested “heads up” on our arrival time. There was someone in the flat but on the phone for more than 10 minutes not realizing we were waiting outside. We tried calling texting and sending messages through the app. The apartment was ok but not suited for longer than a day or two. Supplied only 1/3 a roll of TP with no spare, no spare garbage bags so that we could empty, no towel to dry dishes. Door didn’t lock properly so had to take extra care whenever coming home or leaving, especially as on ground floor. Good location, easy for underground options and train.
Verified review

4/10 Fair

Feels incomplete

First of all, a positive - the location of this apartment is fantastic. Close to several Underground stations and Paddington train station is a 15-minute walk away. Lots of souvenir shops, super markets, and international food choices near by. Location-wise, I'd choose this area again. The management was friendly and let us drop off our luggage early before check-in time. Now come the stuff about the apartment. On paper, Warm Apartments look like they have all the hardware (appliances). In fact they do have a kitchen, washer/dryer, but missing many small details. For example, no hand towels for the bathroom, no tea towels and dish cloths for the kitchen. No bulbs in all of the lamps. Be prepared to wait for them to show up when checking in. Overall, if you need a stopover stay, it'll work. But I don't recommend it.
Verified review

6/10 Good

+ Relatively quiet area with good amenities + Cooking facilities, kettle, toaster, crockery & cutlery + Wardrobe with hangers + Bed relatively comfortable and fresh bed linen ( - even though I found a couple of hairs on it) + Bath had hot water on the 4th floor (not guaranteed in London!) and towles, toilet paper, soap - Terrible phone connection in front of property to receive instruction to enter/check-in; and message to get key confusing (plus not addressed to me but someone else) - Stairs pretty much unaccessible - escape hazard due to dirty towels, vacuum cleaners, matresses etc blocking the way up - so you are forced to take the small lift - TLC required - No table/chair to sit except on bed - which gets uncomfortable especially when wanting to eat dinner - & + No hairdryer in room at arrival but was brought to the door within an hour - Bring coffee/tea and a kitchen towel if you intend to use the cups - Some noisy visitors upstairs ruined the first night, but I guess that's pretty normal for London too!
Verified review

6/10 Good

This was a cute clean apartment with comfy beds; however I would not stay again. The main concern was the moldy bathroom. We had to keep the vent fan on to keep the mold smell out of the rest of the apartment. The other issue we had was that there were no comforts of home. You could not close the bedroom door. There were zero comforts such as tea, coffee or sugar. There weren’t even any light bulbs in any of the lamps. No clothes iron. The housekeeping was lacking also. We ran out of toilet paper and no extra was left in the room. We notified management and it took from 9 am until 3 pm for them to get us some. We had no hand towels or kitchen towels. I can say the place was pretty quiet and it was just two blocks to restaurants and shopping so that was a plus.
Verified review

6/10 Good

Overnight Stay

E Mail advised to contact the staff with eta or 30 minutes before arrival. I text and made 2 calls but the person i spoke to did not seem to understand what i was saying. I had to phone again when we arrived and had to wait outside. A man arrived and did not acknowledge or communicate with us. Neither did a woman who was cleaning inside the apartments. Eventually a man came and pleasantly but briefly told us to leave keys he gave us on the side when we leave. No internet or any other information was provided. The room was a basement. Had new kettle toaster and microwave. Cutlery and tableware were adequate and iron, hairdryer, fan tower, airer and also shower gel and shampoo were provided. Beds were clean and comfy. The lamp had no bulb in it. Radiater in the shower bathroom was leaking. Location was great. We would ultimately stay here again if on a night stopover and the price was fair.
Verified review

8/10 Very good

Overall a really nice apartment, fridge didnt work so well, not sure the setting were correct. code given for main door on arrival was incorrect, no towels were there but I believe they forgot, on return some were delivered. Minor stuff really. But all in all really nice.
Verified review

6/10 Good

The room was okay for what we paid for it, we didnt use the toaster, microwave or hob though. It is a West facing room with a lot of window so it gets very hot in the afternoons in the summer.
Verified review

8/10 Very good

A nice apartment about 8 min to two underground stations
Verified review

6/10 Good

Great location but in need of a refurbishment - very tired
Verified review

8/10 Very good

Very convenient to Heathrow
Verified review

2/10 Poor

It was ok
Verified review

4/10 Fair

Do not book this accommodation! To begin with, they charged my card 50% upon booking when I selected a pay-nothing-upfront option. Neither the property or hotels.com would do anything about it, and both blamed one another. Upon arrival we were left outside waiting for half an hour after being given the wrong door code while receiving texts saying they were on the way. Another guest gave us the door code. It looks nothing like the photos - they must have taken them years ago. We got there and furniture was missing, there were no towels, stained sheets, the shower was moldy and gross and didn't drain. They left a family of 4 with 3 rolls of toilet paper for 3 nights. Staff were nowhere to be found until checkout when we no longer needed them. The kitchen was nice to have, but the items provided were bare minimum. We didn't have a broom, and if I hadn't asked for a drying rack upon check in, we wouldn't have been able to do laundry. The "beds" are uncomfortable. The windows didn't stay open well, and there was nothing preventing a fall, so it was absolutely dangerous to have them open. It looked like the smoke detector was removed? The walls and ceilings are paper thin and you can hear neighbors talking all hours of the night. The neighborhood was relatively quiet though, for central London. And it felt safe. The lift was broken, so we had to walk up about 80 steps to get to our room on the 5th floor. This was the "superior apartment" but there was nothing superior about it 3/10
Verified review

4/10 Fair

They asked us to call 30 minutes before arrival, yet they were still 10 minutes late without any notice. The place was not clean- floors, pillowcases, and bed sheets were all dirty. We had to request new towels multiple times, and it took over 24 hours for them to arrive. On top of that, the building’s entry door was left open by the staff all day, which did not feel safe. When we returned around 9 PM, it was still unlocked and open.
Verified review

4/10 Fair

Wifi did not work throughout my stay despite raising the concern multiple times to the customer service. We accommodated their request to let them know 30 minutes before we arrived to check-in, however they still had us waiting on the sidewalk for an hour. Very poor staff, and sadly would not recommend or stay again
Verified review

4/10 Fair

The overall experience was pretty bad. The room was not nice but it was decently clean. There is not staff on the premises so we had to wait when we arrived and they were not accommodating whatsoever. They seemed kind of mad when we asked for more towels despite the fact that they only gave us 3 towels for a room booked for 4. They had massive attitude over message. And then when they did deliver the extra towel, it was actually two bath mats and not a towel. The walls are also super thin and we had noisy neighbours. And there was no control over the temperature of the room so it was constantly freezing. Don’t stay here.
Verified review

4/10 Fair

First of all the apartment was way smaller than it looked in the photos, thankfully it was cleaned well before we checked in. Even though we had inform the agency of our check in time, we had to wait around 30-40 minutes extra outside when we arrived for someone to come and let us in. The external door needs some repairs, as it felt like we would break the key each time we were trying to come in.
Verified review

6/10 Good

Arrived with no towels or WIFI. Hand towels never did arrive as promised and got a note 2 days in that they don’t provide those suddenly?! WIFI starting working on last day after complaining many times. Apartment was on the 5th floor but the elevator only went to 4th floor so then had to drag heavy luggage up a very narrow spiral staircase. Asked for assistance getting a taxi for our checkout as we didn’t have a phone and lack of WIFI and was told no. Front door to building often found open.
Verified review

2/10 Poor

My husband and I stayed at property 1B which is a small studio in the basement. The sunroof above the small kitchen and the window were splattered with brid droppings. Though there was a fan in the property, the window and the door by the kitchen can't be opened therefore no air ventilation. The room felt very stuffy and the air heavy which makes us feel suffocated. The eyes became itchy and watery too. We're afraid due to the bird droppings we could be getting bird flu. We checked in at 5pm and checked out at midnight because we could't sleep and we couldn't stay any longer worrying for our health. I think this property should not be let out especially in the summer for the health and safety of the patrons. And the photo advertised to us is not the photo of the property we got.
Verified review

6/10 Good

Completamente decepcionante. Tive dificuldade de encontrar o local, dificuldade para abrir a porta principal e quando mandava msg pedindo ajuda, me davam respostas rasas, eu e meu marido só conseguimos entrar porque um senhor entrou e deixou a gente passar, o quarto não condiz com as fotos apresentadas no anúncio. No anúncio mostram um quarto, mas o quarto que foi disponibilizado é totalmente diferente, sem janelas, apertado e com um telhado de acrílico com pombos que incomodam durante toda a madrugada, No anúncio está como “banheiro privativo” mas é um banheiro compartilhado e NÃO TINHA CHAVE, péssima experiência e se vocês lerem avaliações positivas desse quarto, desconfiem muito e detalhe: Foi muito caro.