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All properties in Gateshead, England, United Kingdom

Embassy Newcastle, Sure Hotel Collection by Best Western

City-center hotel within easy reach of Utilita Arena Newcastle

  • Free WiFi and free parking

Property renovations and closures

  • This property is closed from October 16 2021 to December 31 2021 (dates subject to change).

Image gallery

  • Embassy Newcastle, Sure Hotel Collection by Best Western
  • Embassy Newcastle, Sure Hotel Collection by Best Western
  • Family Room, 1 Double Bed with Sofa bed, Non Smoking (with Sofabed) - Bathroom
  • Deluxe Room, 2 Twin Beds, Non Smoking - Bathroom
  • Embassy Newcastle, Sure Hotel Collection by Best Western
Embassy Newcastle, Sure Hotel Collection by Best Western. Image 1 of 23.
1 / 23Embassy Newcastle, Sure Hotel Collection by Best Western
Lobley Hill Road, Gateshead, NE11 9NA, England, United Kingdom
7.8.Good.
  • Disgusting

    Oct 1, 2021

  • It was okay I think you need more electricity sockets in the room

    Sep 19, 2021

See all 17 reviews

Official standards

This property advises that it adheres to We're Good To Go (UK), We Care Clean (Best Western), COVID-19 Guidelines (CDC), and COVID-19 Guidelines (WHO) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Free parking
  • Bathtub
  • Non-smoking

Property highlights

Main amenities

  • 42 smoke-free guestrooms
  • Daily housekeeping
  • 24-hour front desk
  • Free WiFi and free parking

For families

  • Private bathroom
  • Television
  • Free toiletries
  • Daily housekeeping
  • Hair dryer
  • Cable TV service

What’s around

  • In Team Valley
  • Saltwell Park - 32 min walk
  • Sage Gateshead - 2.5 mi / 4 km
  • Utilita Arena Newcastle - 2.7 mi / 4.3 km
  • Gateshead Millennium Bridge - 2.7 mi / 4.3 km
  • Quayside - 2.9 mi / 4.6 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room, 1 Double Bed, Accessible, Bathtub
  • Family Room, 1 Double Bed with Sofa bed, Non Smoking (with Sofabed)
  • Deluxe Room, 1 Double Bed, Non Smoking
  • Deluxe Room, 2 Twin Beds, Non Smoking

What’s around

Landmarks

  • In Team Valley
  • Saltwell Park - 32 min walk
  • Sage Gateshead - 2.5 mi / 4 km
  • Utilita Arena Newcastle - 2.7 mi / 4.3 km
  • Gateshead Millennium Bridge - 2.7 mi / 4.3 km
  • Quayside - 2.9 mi / 4.6 km
  • St. James' Park - 2.9 mi / 4.7 km
  • Angel of the North - 3 mi / 4.8 km
  • High Level Bridge - 2.4 mi / 3.8 km
  • Tyne Bridge - 2.5 mi / 4 km
  • Newcastle-upon-Tyne Discovery Museum - 2.5 mi / 4.1 km

Getting around

  • Newcastle Intl. Airport (NCL) - 11 min drive
  • Durham (MME-Teesside Intl.) - 43 min drive
  • Dunston Station - 23 min walk
  • Metrocentre Station - 4 min drive
  • Newcastle Central Station - 5 min drive
map
See on map
Lobley Hill Road, Gateshead, NE11 9NA, England, United Kingdom

At a glance

Hotel size

  • This hotel has 42 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is 10:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Services

  • 24-hour front desk

Accessibility

  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Languages Spoken

  • English

In the room

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping

Fees & policies

PetsPay at property

  • Service animals exempt from fees

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of We're Good To Go (UK) and We Care Clean (Best Western).

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC) and COVID-19 Guidelines (WHO).

Policies

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts Visa, Mastercard, American Express, Diners Club, cash and mobile payments.

Also known as

  • Premier Inn Newcastle South Hotel Gateshead
  • Premier Inn Newcastle South
  • Embassy Newcastle, Sure Hotel Collection by Best Western Hotel
  • Premier Inn Newcastle South Hotel
  • Premier Inn Newcastle South Gateshead
  • Premier Inn Newcastle South Hotel Newcastle Upon Tyne

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Embassy Newcastle, Sure Hotel Collection by Best Western does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property is closed from October 16 2021 to December 31 2021 (dates subject to change).
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3:00 PM - midnight. Check-out time is 10:00 AM. Contactless check-in and check-out are available.
  • Yes. Nearby restaurants include Paprika (2.7 mi).
7.8.Good.
  • 8.0.Very good

    Hassle free overnight stay

    Just on an over night stay, arrived and got my room key at 15.15 had a freshen up and then back to the hotel by 10Pm. Good size double room all clean, tidy and just what i needed. tea and coffee facilities with the offer of more when i checked in. Comfy bed had a back room so no real noise. All in all a hassle free stay. Hotel is just off A1 on the edge of an industrial estate, pub next door and local food outlets near by. No food at hotel for me not a problem. if i was hungry or needed breakfast then perhaps not the place to stay.

    robert, 1 night trip, Sep 15, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Embassy Hotel Gateshead

    Great value stay with hotel just off A1 with handy Greene King pub next door for evening meal. Bed very comfortable and with free parking all around ideal stop over on way home and close to shops and entertainment as well

    Ralph, 1 night trip with friends, Jul 28, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Great stay, perfect location.

    Great stay, the staff were so helpful and accommodating. No restaurant actually at the hotel but there is a great pub attached.

    1 night business trip, Jul 20, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Adequate

    It was adequate. We were a little disappointed that tge twin room we requested was just a normal room with a double bed and the other bed was a converted couch that was slightly sloping. It was hot in the room too, with no way to cool it down. The staff were all super nice though!

    3 night trip, Jul 11, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great hotel

    Very nice hotel. Comfortable and not too far frm newcastle city centre

    Daniel, 1 night trip with friends, Jul 10, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great overnight stop

    Really welcoming and friendly staff. Room had everything I needed, and was clean and bed was very comfortable. There was no food available (I stayed midweek but I understand there is a pub next door open for food at weekends). However there were a couple of great supermarkets nearby so it was easy to get some cold food to eat. Parking was easy, plentiful and free.

    Paul, 1 night business trip, Jul 5, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Functional decent hotel

    Fairly decent functional hotel, staff friendly and helpful, good free parking, easy to get into Newcastle town centre.

    Barry, 3 night trip, Jun 14, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Marvellous staff, cool as, all of them. Good clean place to stay. Any day xxx

    1 night trip, Jun 12, 2021

    Verified Expedia guest review

  • 8.0.Very good

    Clean room, comfortable bed, staff very friendly and helpful, amazingly quiet considering it's next to a roundabout, decor a bit dated. We stayed for one night en route to Scotland and would certainly stay again.

    1 night trip, Jun 11, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Lindsay, 1 night trip, Sep 24, 2021

    Verified Hotels.com guest review

See all 17 reviews