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All properties in Bukit Tinggi, Pahang, Malaysia

The Chateau Spa & Organic Wellness Resort

Luxury hotel in Bukit Tinggi with 5 restaurants and spa

  • Free WiFi and free parking
From
NZ$114

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Living Area
  • Living Room
  • Outdoor Pool
Outdoor Pool. Image 1 of 35.
1 / 35Outdoor Pool
8.8.Fabulous.
  • The stay at Chateau Spa is really nice. The welcome and check-in process was excellent.…

    Dec 27, 2020

  • e stato bellissimo! molto piacevole! in mezzo alla natura...

    Dec 20, 2020

See all 66 reviews

Official standards

This property advises that it adheres to Safe & Clean (Malaysia) and Bureau Veritas (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Bathtub
  • Gym

Property highlights

Main amenities

  • 130 guestrooms
  • Daily housekeeping
  • 5 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Free area shuttle

For families

  • Rollaway/extra beds (surcharge)
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

What’s around

  • Lentang Forest Recretional Park - 2.7 mi / 4.4 km
  • Berjaya Hills Botanical Garden - 1.3 mi / 2.1 km
  • Genting Skyway - 19.3 mi / 31.1 km
  • Genting Highlands Theme Park - 23.8 mi / 38.3 km
  • Happy Bee Farm & Insect World - 17.1 mi / 27.5 km
  • Genting Strawberry Leisure Farm - 18.2 mi / 29.4 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Deluxe Double or Twin Room
  • Suite, 1 Bedroom
  • Suite, 2 Bedrooms
  • Suite, 3 Bedrooms
  • Jacuzzi Suite
  • Family Suite, 2 Bedrooms

Location

  • Lentang Forest Recretional Park - 2.7 mi / 4.4 km
  • Berjaya Hills Botanical Garden - 1.3 mi / 2.1 km
  • Genting Skyway - 19.3 mi / 31.1 km

What’s around

Landmarks

  • Lentang Forest Recretional Park - 2.7 mi / 4.4 km
  • Berjaya Hills Botanical Garden - 1.3 mi / 2.1 km
  • Genting Skyway - 19.3 mi / 31.1 km
  • Genting Highlands Theme Park - 23.8 mi / 38.3 km
  • Happy Bee Farm & Insect World - 17.1 mi / 27.5 km
  • Genting Strawberry Leisure Farm - 18.2 mi / 29.4 km
  • Genting Highlands Premium Outlets - 19.6 mi / 31.5 km
  • Mount Nuang - 20.1 mi / 32.4 km
  • Chin Swee Cave Temple - 22.3 mi / 35.8 km
  • Arena of Stars - 23.8 mi / 38.3 km

Getting around

  • Kuala Lumpur International Airport (KUL) - 93 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 65 min drive
  • Kuala Lumpur Gombak Station - 43 min drive
  • Batu Caves Station - 44 min drive
  • Kuala Lumpur Taman Wahyu Komuter Station - 45 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 130 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
  • Express check-in

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle*

Parking

  • Free onsite valet parking
  • Wheelchair-accessible parking on site
  • Height restrictions apply for onsite parking
*See small print for additional details or extra charges

In the hotel

Food and drink

  • 5 restaurants
  • 2 coffee shops/cafés
  • Bar/lounge
  • Snack bar/deli
  • 24-hour room service

Things to do

  • Outdoor pool
  • Pool umbrellas
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Pilates classes on site
  • Yoga classes/instruction on site
  • Bicycle rentals nearby
  • Golfing nearby
  • Mountain biking nearby
  • Steam room
  • Sauna

Working away

  • Business center
  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Number of buildings/towers - 2
  • Year Built - 2011
  • Elevator
  • Designated smoking areas
  • Garden
  • Terrace

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages Spoken

  • Chinese
  • English
  • Malay

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Shower/tub combination
  • Bidet
  • Hair dryer

Be entertained

  • 32-inch flat-screen TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

La Sante has 12 treatment rooms including rooms for couples. Services include Swedish massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a mud bath, a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

La Vie - This poolside restaurant serves breakfast, lunch, and dinner. Reservations are required.

La Assiette - This fine-dining restaurant serves dinner only. Reservations are required.

Belle Vue - This café serves brunch only. Reservations are required.

Le Rouge - Onsite pub. Guests can enjoy drinks at the bar.

Salon Cigar Lounge - Onsite bistro.

Recreation

On Site

  • Fitness facilities
  • Sauna
  • Steam room
  • Fitness classes on site
  • Pilates classes on site
  • Yoga classes/instruction on site

Nearby

  • Bicycle rentals nearby
  • Golfing nearby
  • Mountain biking nearby

Small print

Also known as

  • Chateau Organic Spa
  • Chateau Spa Organic Wellness Resort
  • Chateau Spa Organic Wellness Bukit Tinggi
  • Chateau Spa Organic Wellness
  • The Chateau Spa Organic
  • The Chateau Spa Organic Wellness Resort
  • The Chateau & Organic Wellness
  • Chateau Spa Organic
  • The Chateau Spa Organic Wellness Resort
  • The Chateau Spa & Organic Wellness Resort Hotel
  • The Chateau Spa & Organic Wellness Resort Bukit Tinggi
  • The Chateau Spa & Organic Wellness Resort Hotel Bukit Tinggi
  • Chateau Spa Organic Bukit Tinggi
  • Chateau Spa Organic Hotel
  • Chateau Spa Organic Hotel Bukit Tinggi
  • The Chateau Spa & Organic Wellness Hotel Bentong District
  • The Chateau Spa & Organic Wellness Resort Malaysia/Bukit Tinggi
  • The Chateau Spa And Organic Wellness Resort
  • Chateau Spa Organic Wellness Resort Bukit Tinggi

Optional extras

Rollaway beds are available for MYR 150.0 per night

Airport shuttle service is offered for an extra charge

Policies

Only registered guests are allowed in the guestrooms.

Pool access available from 7:00 AM to 9:00 PM.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests under 16 years old are not allowed in the spa.

Parking height restrictions apply.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, The Chateau Spa & Organic Wellness Resort does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free valet parking.
  • Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 9:00 PM.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - midnight. Check-out time is noon. Express check-in is available.
  • Yes, there are 5 onsite restaurants, featuring poolside dining. Nearby restaurants include Summer Park (9.4 mi), Remember 126 Restaurant (9.5 mi), and Restaurant Foon Lock (9.8 mi).
  • Yes, an airport shuttle is available.
  • Have fun with nearby activities such as cycling and practice your swing at the nearby golf course. Additional recreation onsite includes aerobics , Pilates, and yoga. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. The Chateau Spa & Organic Wellness Resort also has a sauna and a steam room, as well as a garden.
8.8.Fabulous.
  • 8.0.Very good

    Nice cool retreat

    Sukhdev, 1 night trip, Jan 2, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Excellent stay and facilities. Had some minor issue during check-in where the room booked wasn’t available but no prior notification. Unpleasant surprise but the Manager, Mark and Jacqueline managed to resolve it. Overall, will return as very warm and excellent customer service.

    1 night family trip, Dec 10, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Please discount on the Restaurants.

    Good Nothing much to do but relax and finish a book. Restaurants are way too expensive, no wonder it was empty the while day. For lunch we drove down to Janda Baik and For Dinner we walked to Colmar Tropical that was walking distance and the price of food was slightly lower. Management should think about major reduce in the food price. By the way the Breakfast was OK same meal on Saturday Morning and Sunday Morning, The Fried Bee Hoon was tasteless its like Bee Hoon fried with Chili's.

    Fahri Zaini, 2 night family trip, Dec 19, 2019

    Verified Hotels.com guest review

  • 4.0.Fair

    Low water pressure and property needs an upgrade. Colmar French villa was a disappointment.

    KS, 2 night family trip, Dec 3, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Clean, quiet, relax. Good food and good service

    Cheryl, 1 night family trip, Nov 22, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Service is excellent, all staff VERY well trained. Highly recommended.

    2 night family trip, Nov 21, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    The staff were friendly and accommodating. The Breakfast was delicious and variety of choices. We stayed at the Deluxe Room (King Bed) - spacious comfortable and very beautiful decoration. Just walking distance to Colmar Tropicale. Overall we enjoyed our stay at the fullest. ;)

    RoN, 1 night romance trip, Oct 25, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Wonderful hotel stay

    The hotel was great - great service, great food, great room and very comfortable beds. All 5 of us slept very well and loved our two bed room suites very much. Free shuttle to nearby places was great. Unfortunately, karaoke system was a let down , not user friendly and too old. Spa and Massage was good, a bit on the pricing side. Wheelchair friendly so it's great for my mom.

    Daphne, 2 night family trip, Oct 4, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    An average resort

    Building architecture looks good but there is nothing so great about this resort. You do not even get a good view from room

    Rajeev, 1 night family trip, Sep 21, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The hotel is of a very high standard in all respects. Staff and the services provided are excellent. There is a choice of restaurants serving high quality food. There is good parking on site. Rooms are spacious and clean.

    1 night family trip, Aug 25, 2019

    Verified Expedia guest review

See all 66 reviews