Tru By Hilton Grimes Des Moines

Property class: 2.5
Grimes hotel with indoor pool and 24-hour fitness

Choose dates to view prices

When you stay at Tru By Hilton Grimes Des Moines, you'll be within a 15-minute drive of Jordan Creek Town Center. You can get a workout in at the 24-hour fitness center or take a dip in the indoor pool.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet friendly
  • Free parking
  • Free WiFi
  • Gym

Main amenities (2)

  • Indoor pool
  • 24-hour fitness center
$98 nightly
The total price is $109
Sep 27 - Sep 28
Total with taxes and fees

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Room, 1 King Bed

A hotel room with a bed, a desk, a chair, a TV, and a window.

Room, 1 King Bed

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible

A hotel room with a bed, a desk, a chair, a TV, and a window.

Room, 1 King Bed, Mobility Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

A hotel room with a bed, a desk, a chair, a TV, and a window.

Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing)

A hotel room with a bed, a desk, a chair, a TV, and a window.

Room, 1 King Bed, Accessible (Mobility & Hearing)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

A hotel room with a bed, a desk, a chair, a TV, and a window.

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Hearing Accessible (Hearing)

A hotel room with a bed, a desk, a chair, a TV, and a window.

Room, 1 King Bed, Hearing Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a TV, and a large window.

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Mobility Accessible

A hotel room with two beds, a desk, a chair, a TV, and a large window.

Room, 2 Queen Beds, Mobility Accessible

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Hearing Accessible (Hearing)

A hotel room with two beds, a desk, a chair, a TV, and a large window.

Room, 2 Queen Beds, Hearing Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for 2 Queen Beds

WiFi (free)

2 Queen Beds

  • 322 sq ft
  • Sleeps 4
  • 2 Queen Beds

DOUBLE Accessible

  • Sleeps 4

View all photos for 1 King Mobility Accessible Roll-In Shower

WiFi (free)

1 King Mobility Accessible Roll-In Shower

  • 322 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

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  • Pool
  • Free breakfast
  • Pet friendly
  • Free parking
8.8 out of 10, Excellent, 1,907 reviews
$109 nightly
The price is $122
Sep 22 - Sep 23
Total with taxes and fees
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About the neighborhood

Map
701 NE Gateway Drive, Grimes, IA, 50111

What's nearby

  • Sky Zone Indoor Trampoline Park - 2 min drive - 2.5 km
  • Pole Position Raceway - 2 min drive - 2.5 km
  • Jordan Creek Town Center - 12 min drive - 17.3 km
  • Adventureland - 20 min drive - 36.0 km
  • Iowa State Fairgrounds - 23 min drive - 35.6 km

Getting around

  • Des Moines International Airport (DSM) - 33 min drive

Restaurants

  • ‪Casey's - ‬3 min drive
  • ‪McDonald's - ‬13 min walk
  • ‪Dragon Pho & Boba - ‬3 min drive
  • ‪Orlondo’s - ‬7 min walk
  • ‪Culver's - ‬10 min walk

About this property

Tru By Hilton Grimes Des Moines

  • When you stay at Tru By Hilton Grimes Des Moines, you'll be within a 15-minute drive of Jordan Creek Town Center. You can get a workout in at the 24-hour fitness center or take a dip in the indoor pool.

At a glance

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets allowed (up to 75 lbs per pet)
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking

Property amenities

Food and drink

  • Free buffet breakfast each morning

Facilities

  • 24-hour fitness center
  • An indoor pool

Room amenities

Stay connected

  • Free WiFi

Fees & policies

Pets

  • Service animals exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay

Frequently asked questions

Is there a pool at Tru By Hilton Grimes Des Moines?

Yes, there's an indoor pool.

Are pets allowed at Tru By Hilton Grimes Des Moines?

Yes, pets are welcome, with a maximum weight of 75 lbs per pet.

Is parking offered on site at Tru By Hilton Grimes Des Moines?

Yes, there's free self parking.

What are the check-in and check-out times at Tru By Hilton Grimes Des Moines?

You can check in starting at 3:00 PM. Check-out time is 11:00 AM.

What is there to do at Tru By Hilton Grimes Des Moines and nearby?

Tru By Hilton Grimes Des Moines has an indoor pool and a 24-hour fitness center.

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Reviews

Tru By Hilton Grimes Des Moines Reviews

9.4

Exceptional

9.8

Cleanliness

9.4

Amenities

9.6

Staff & service

9.8

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was wonderful with many choices and healthy options, including a pancake maker. (8 reviews)
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From real guest reviews summarized by AI.
Report

Reviews

Verified review

10/10 Exceptional

The rooms were cleaned and breakfast was good.
Verified review

10/10 Exceptional

It was a great stay! Clean rooms and helpful staff.
Verified review

8/10 Very good

Rooms were very clean as well as the rest of the hotel. Staff was very friendly and breakfast was good. The only thing I didn't like is it didn't have a coffee maker in the room
Verified review

10/10 Exceptional

As a travel ball parent for basketball & baseball, we have stayed in our share of hotel rooms. This hotel blows EVERYONE out of the water. The location is perfect, its close to stores if you forgot something as well as tons of different restaurants. The staff was so friendly & accommodating. The breakfast was amazing both mornings & the access to water/ice to fill up with cup/bottles is awesome too. We brought our dog (which we dont normally do) and they had a great area our back for him! We will be back!!
Verified review

10/10 Exceptional

This hotel is in a nice area. Many newer developments. Loved having the garden center as the view outside our window. It’s close to a few coffee shops also. The breakfast was good with nice employees attending. The hotel is modern and clean. Would definitely stay here again and recommend to anyone.
Verified review

10/10 Exceptional

Yes very clean and pool area was great
Verified review

10/10 Exceptional

Very nice hotel. Friendly helpful staff. Comfy beds. Would recommend.
Verified review

10/10 Exceptional

Very friendly alot of help
Verified review

10/10 Exceptional

Staff, amenities and clean room. Bed was very comfortable too
Verified review

10/10 Exceptional

Brand new hotel and super clean.
Verified review

10/10 Exceptional

What a very nice hotel and staff was incredible and nice
Verified review

10/10 Exceptional

The staff was very friendly and helpful, location is easy to get to with many adjacent businesses to visit to accommodate your travel needs.
Verified review

10/10 Exceptional

Staff was friendly and welcoming. Facilities were extremely tidy and this location is easy to find and many amenities nearby.
Verified review

10/10 Exceptional

Exceptional service. Beautiful hotel.

I realize this is a brand new hotel, so everything was new and clean, but it was the attitude of the staff that made our staff wonderful. We come to see family in Grimes quite often so we will be staying at this hotel again.
Verified review

8/10 Very good

The room was very clean. I was surprised and disappointed. I hadn’t brought my slippers because I did not know it was a non-carpeted surface, which made it cooler to the person walking barefooted. The staff that I met was superb! Even the housekeeper made an effort to understand what I wanted and very kind about it. I received two tasks to make sure I knew to contact them if needed. That indeed was friendly and helpful. The breakfast was wonderful with lots of choices and healthy foods. My grandson loved pancake maker! Everything was very tasty.
Verified review

6/10 Good

Everything was pretty good except for the pool being kind of small and the kids being very rowdy. I wish we would have known kind of what weekend to go there or that there was a limit on who could go to the pool when. We would have planned it on a different weekend where we had the pool, more free.If we would have known there was gonna be everybody in their grandma puppy dog there.
Verified review

10/10 Exceptional

We had an excellent stay here! We got to enjoy the pool for a little bit and even though it is smaller, it is perfect for relaxing. The room was perfect for us and breakfast was excellent. We loved the lobby, the kids got to play tons of games while we got to hang out with friends. The complementary coffee, tea, hot chocolate, and flavored water was wonderful for the kids as well. There are also plenty of snacks and other drinks that you can purchase as well that are not just your regular vending machine snacks. The staff was very friendly and stayed on top if everything. We will absolutely be back for another stay!
Verified review

6/10 Good

The room was clean, well stocked, beds were comfy. 5 starts for that! The issues I had were with their policies. This hotel has a policy to automatically charge all credit cards early in the day when they are full. I had an agreement with Hotels.com to pay at the hotel but was charged anyway prior to my arrival. PLUS, I was then automatically checked in 3 hours (!!) prior to my arrival without my knowledge or authorization. This was after I called the hotel about the unauthorized room charge. The general manager was nice, but would only offer to charge another card while I waited for the refund on the card she already charged. I refused. When I finally arrived (9:15pm) and asked who received the keys upon check in, I was told they automatically check everyone in at 9 pm, regardless of the customers location. I was actually checked in around 6pm, shortly after my phone call with the general manager. They did leave a couple of small gift bags of beverages/ snacks, which being diabetic, I could only enjoy the water. The note apologizing for the "inconvenience" would've been appreciated had this been a true inconvenience and not a lack of business integrity. These 2 policies are ethically questionable if not borderline illegal. I will be researching further to prevent others from being taken advantage of in this manner. Customers should be aware of these policies prior to booking. I would've booked elsewhere had I known.
Verified review

6/10 Good

The staff were all great. Everything was clean. We stayed for 5 nights. There was no room for our suitcases and no dresser. I think there were six hangers and a bench we could put stuff under and several hooks on the wall. No coffee pot or microwave. Bed and bedding were nice but pillows were not. The heating and cooling system was very annoying. The air was blowing almost all the time even when we turned it to off. The bathroom light had a sensor light so if you didn’t turn the other light on it would go off when you were in the shower. I guess it is a minimalist motel. Maybe I missed that in the advertising. Again, the staff were great. It was not convenient for multiple people for multiple nights in our opinion.
Verified review

10/10 Exceptional

We stay here to visit family. Always happy with accommodations. Staff helpful. Very clean and quiet. Good location.
Verified review

10/10 Exceptional

Great clean hotel. Good breakfast & very nice rooms.
Verified review

10/10 Exceptional

Rooms were clean and comfortable. Very family friendly place which made for a bit more noise than desired. Especially on travel sports weekends. Otherwise... great place to stay.
Verified review

10/10 Exceptional

Great place to stay. We’ve stayed several times visiting family. Always clean and well maintained. Staff pleasant and helpful
Verified review

10/10 Exceptional

It is a very nice place, but keep in mind with the baseball/softball teams staying there it gets pretty busy. The kids take over the pool and lobby. It wasn’t an issue for us but I could see how it might bother some guests. Every thing was very clean and well taken care of.
Verified review

10/10 Exceptional

This is a very beautiful property with a great staff. We enjoyed staying here and will do so again in the future.