Arima Onsen Gekkoen Yugetsusanso

Photo gallery for Arima Onsen Gekkoen Yugetsusanso

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Pool
Suite, Private Bathroom (can't serve dinner after 8 PM checkin) | Room
Traditional Room, Japanese Futon, Private Bathroom (can't serve dinner after 8 PM checkin) | Room
Suite, Private Bathroom (can't serve dinner after 8 PM checkin) | In-room dining

Overview of Arima Onsen Gekkoen Yugetsusanso

Arima Onsen Gekkoen Yugetsusanso

4-star property
Riverfront ryokan with restaurant, near Arima Hot Springs

8.8/10 Fabulous

77 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Air conditioning
  • Refrigerator
  • Bathtub
  • Restaurant
Map
318 Arimacho, Kita-ku, Kobe, Hyogo-ken, 651-1401
Main amenities
  • Daily housekeeping
  • Restaurant
  • Hot springs
  • Water dispenser
  • Ballroom
Feel at home
  • Refrigerator
  • Private bathroom
  • Television
  • Furnished balcony
  • Daily housekeeping
  • Minibar

Room options

About this area

What's nearby

  • In Arimacho
  • Arima Hot Springs - 1 min walk
  • Hanshin Koshien Stadium - 41 min drive
  • Meriken Park - 30 min drive
  • Kobe Harborland - 33 min drive

Getting around

  • Itami Airport (ITM) - 29 min drive
  • Kobe Airport (UKB) - 38 min drive
  • Kansai Intl. Airport (KIX) - 84 min drive
  • Kobe Arimaguchi Station - 3 min drive
  • Kobe Karatodai Station - 5 min drive
  • Kobe Gosha Station - 5 min drive
  • Arima Onsen Station - 8 min walk

Restaurants

  • Kutsurogiya - 2 min walk
  • Misono - 3 min walk
  • Cafe De Beau - 3 min walk
  • Ikkyu - 4 min walk
  • Bench time - 4 min walk

About this property

Arima Onsen Gekkoen Yugetsusanso

4-star ryokan in the heart of Arimacho
Near Arima Hot Springs, Arima Onsen Gekkoen Yugetsusanso provides an indoor mineral hot spring (onsen), shopping on site, and a restaurant. For some rest and relaxation, visit the 2 indoor hot springs. Guests can connect to free in-room WiFi.
Additional perks include:
  • Free self parking
  • Hot springs on site, a ballroom, and a water dispenser
  • Karaoke
  • Guest reviews say good things about the family-friendly amenities and helpful staff
Room features
All guestrooms at Arima Onsen Gekkoen Yugetsusanso have perks such as furnished balconies and air conditioning, in addition to amenities like free WiFi and minibars.
Extra conveniences in all rooms include:
  • Bathrooms with toilets with electronic bidets and shower/tub combinations
  • Refrigerators, daily housekeeping, and phones

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 40 rooms

Arriving/Leaving

  • Check-in time from 3 PM - 7:30 PM
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • There is no front desk at this property
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Water dispenser

What to do

  • Hot springs
  • Karaoke
  • Shopping

Languages

  • English

Room amenities

Be entertained

  • Television

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Iron/ironing board (on request)

What to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Electronic bidet
  • Hair dryer

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping

Special features

Spa

Services include massages. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 6:00 AM to 11:00 PM. There are 2 indoor hot springs and 2 outdoor hot springs open between 6:00 AM and midnight.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

Pool, spa, & gym (if applicable)

  • Hot springs access available from 6:00 AM to midnight

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Noise-free guestrooms cannot be guaranteed.

This property does not have elevators.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Outside food is not permitted on the premises.

Also known as

Arima Onsen Gekkoen
Arima Onsen Gekkoen Yugetsusanso
Arima Onsen Gekkoen Yugetsusanso Ryokan
Gekkoen
Gekkoen Yugetsusanso
Onsen Gekkoen Yugetsusanso
Onsen Gekkoen Yugetsusanso Ryokan
Yugetsusanso
Arima Onsen Gekkoen Yugetsusanso Ryokan Kobe
Arima Onsen Gekkoen Yugetsusanso Kobe
Arima Onsen Gekkoen Yugetsusa
Arima Onsen Gekkoen Yugetsusanso Kobe
Arima Onsen Gekkoen Yugetsusanso Ryokan
Arima Onsen Gekkoen Yugetsusanso (Ryokan)
Arima Onsen Gekkoen Yugetsusanso Ryokan Kobe

Frequently asked questions

Does Arima Onsen Gekkoen Yugetsusanso offer free cancellation for a full refund?
Yes, Arima Onsen Gekkoen Yugetsusanso does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Arima Onsen Gekkoen Yugetsusanso?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Arima Onsen Gekkoen Yugetsusanso?
Sorry, pets aren't allowed.
Is parking offered on site at Arima Onsen Gekkoen Yugetsusanso?
Yes, there's free self parking.
What are the check-in and check-out times at Arima Onsen Gekkoen Yugetsusanso?
You can check in from 3 PM - 7:30 PM. Check-out time is 10 AM.
What is there to do at Arima Onsen Gekkoen Yugetsusanso and nearby?
Onsite recreation at Arima Onsen Gekkoen Yugetsusanso includes hot springs.
Are there restaurants at or near Arima Onsen Gekkoen Yugetsusanso?
Yes, there's an onsite restaurant. Nearby restaurants include Cafe De Beau (3-min walk), Ikkyu (4-min walk), and bench time (4-min walk).
Does Arima Onsen Gekkoen Yugetsusanso have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around Arima Onsen Gekkoen Yugetsusanso like?
Arima Onsen Gekkoen Yugetsusanso is located by the river in Arimacho, a short 8-minute walk from Arima Onsen Station and 3 minutes' walk from Arima Toy Museum.

Overall score and ratings

8.8

Fabulous

8.9/10

Cleanliness

9.0/10

Staff & service

7.0/10

Amenities

8.5/10

Property conditions & facilities

6/10 Good

We were told the rooms are all smoking room. The cigarette smell was strong in our room so that was something we don’t really appreciate. The onsen facility was ok. The best was the one shared with the hotel next door.
2-night family trip
Verified Expedia guest review

6/10 Good

Not an honest hotel, staff are rude.
Hotel is old, a bit worn out but acceptable. Staff are rude and no one can communicate in English. I booked half board (hotspring dinner and breakfast) for 3 adults and 2 kids under 5 when I made booking. When dinner was served at our room, there's nothing for the 2 kids. I raised my request in the reception, the lady said meals for children are excluded. I argued it's a package for all guests staying here, and there's no special conditions staying meals are not included for kids in the voucher or anywhere when I made the booking. Then the lady said the hotel didn't charge room rate for the 2 kids. I was super made, I searched the hotel with my phone at hotels.com instantly, I showed the lady the price are different with a combination of “3 adults only” and “3 adults + 3 children”. I questioned her and asked her to explain why prices are divergent if the hotel won't charge for kids. She had no words but said ok ok. I never encountered such a rude and deceived Japanese people and service in my more than 10 times’ visit to Japan. I strongly recommend you NOT to stay with them.
Verified Hotels.com guest review

6/10 Good

Authentic ryokan / onsen exp, dinner is a let down
Booked an overnight stay at the Ryokan as we were passing through from Osaka, which was my husband's first stay at a ryokan. We picked the 10 mat japanese style room, and the room was very spacious including closed balcony area with some seats. We topped up to include dinner service and breakfast, as I wanted my husband to experience a full ryokan experience with in-room dining. However, considering the price we paid, the quality of the kaiseki dinner, while pretty to look at, was rather lacking somewhat in standard to someone accustomed to fine japanese food. We did however opt to book a private family onsen, of which the hotel offers 3 choices - 1 partially open air, and 2 closed ones. We picked the "wine" one - water was literally the colour of red wine, and a good soak. Plenty of other free onsens to try out - some covered, and some outdoor. Only other thing to be mindful is the hotel is rather dated (but still clean), but if you don't mind that, it does make for an authentic ryokan / onsen experience. Far more intimate experience than larger onsen hotels i've tried in Hokkaido. Only reason why rating is lower is because of quality of kaiseki given the price point.
Verified Hotels.com guest review

10/10 Exceptional

Perfect place for relaxation
Situated beside the river, the surrounding atmosphere is so calm and beautiful. The room is spacious with traditional Japanese decoration. You can try on Japanese yukata provided by the hotel. We had the dinner in our room. The best part goes to the hot spring. It is particularly wonderful to enjoy the outdoor onsen.
Verified Hotels.com guest review

8/10 Very good

Comfortable hotel
Relaxing
Verified Hotels.com guest review

10/10 Exceptional

Excellent onsen getaway
A beautiful and authentic little onsen that is value for money. The rooms are comfortable and some of the rooms are even able to tap onto the free wifi network at the hotel lobby. This is definitely the onsen to go to in Japan. Many people including myself, specially made the trip down to the onsen from Osaka. 5 stars for the onsen!
Verified Hotels.com guest review

10/10 Exceptional

Excellent services
We arrived late about10:30pm because our flight to Osaka delayed and the car navi a little good in English but finally we arrived they still waiting for welcome with traditional Japanese dinner, peach Sake was impressive and wonderful I/we will go back again....
Verified Hotels.com guest review

10/10 Exceptional

Highly recommended!
Beautiful Ryokan to experience authentic Japanese style accomodation in the heart of Arima hot springs area. I called the hotel and the shuttle bus came to pick us up from the train station within 5min. The building was old, which adds its traditional atmosphere, but our room was very clean. Several different baths to choose from, we also booked two of their private baths with views in advance(with extra charge), the limit of 40min is a little too short but we really enjoyed it. There was also a small bath tub in the room which we never needed to use. We chose to have dinner in our room, it was amazing! Great food and great service. We were both very happy with our stay.
Verified Hotels.com guest review

10/10 Exceptional

could have been perfect
the food served in this onsen hotel is superb. so are their female staff. biggest let down are their male front desk staff. while their pick up service is efficient, the male greeter did not even bother to help with the bags on arrival. he only did so reluctantly when asked to help a female passenger. same thing happened on departure. another male door staff did not assist the female guests when they obviously struggled with their luggage. very unbecoming for a top class Japanese hotel!
Verified Hotels.com guest review

6/10 Good

Verified Hotels.com guest review