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All properties in Cartagena, Bolivar, Colombia

Hotel Castel Cartagena by HMC

3.5-star hotel in Cartagena with outdoor pool and restaurant

  • Free WiFi and free parking

Property renovations and closures

  • The property is closed between April 8 and April 9.

Image gallery

  • Hotel Castel Cartagena by HMC
  • Hotel Castel Cartagena by HMC
  • Pool
  • Balcony
  • Hotel Castel Cartagena by HMC
Hotel Castel Cartagena by HMC. Image 1 of 65.
1 / 65Hotel Castel Cartagena by HMC
Calle 25a No. 21a - 72, Cartagena, 130001, Colombia
7.6.Good.
  • I love the service, the room was nice and clean. Wife not so good. But is ok.

    Jan 26, 2021

  • Super clean hotel very nice employees well situated in the safer Manga area

    Nov 12, 2020

See all 43 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Air Conditioning

Property highlights

Main amenities

  • 11 guestrooms
  • Daily housekeeping
  • Restaurant
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available

For families

  • Rollaway/extra beds (surcharge)
  • Private bathroom
  • Television
  • Free toiletries
  • Garden
  • Terrace

What’s around

  • Cartagena Fishing Club - 13 min walk
  • Port, Fortresses and Group of Monuments - 13 min walk
  • Caribe Plaza - 15 min walk
  • Ciudad Movil Cultural Center - 19 min walk
  • Clinica Cartagena del Mar - 19 min walk
  • Clinica Oftalmologica de Cartagena - 19 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Superior Double Room, 1 King Bed
  • Standard Double Room

What’s around

Landmarks

  • Cartagena Fishing Club - 13 min walk
  • Port, Fortresses and Group of Monuments - 13 min walk
  • Caribe Plaza - 15 min walk
  • Ciudad Movil Cultural Center - 19 min walk
  • Clinica Cartagena del Mar - 19 min walk
  • Clinica Oftalmologica de Cartagena - 19 min walk
  • Port of Cartagena - 20 min walk
  • Santisima Trinidad Church - 20 min walk
  • Trinidad Square - 20 min walk
  • Zapatos Viejos Monument - 21 min walk
  • Cartagena de Indias Convention Center - 1.1 mi / 1.8 km

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 10 min drive
  • Airport shuttle (surcharge)
map
See on map
Calle 25a No. 21a - 72, Cartagena, 130001, Colombia

At a glance

Hotel size

  • This hotel has 11 rooms

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Parents must have child's birth certificate and photo ID*
  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle from 8 AM to 5 PM*

Parking

  • Free onsite self parking
  • Onsite parking limited
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Full breakfast daily (surcharge)
  • Restaurant
  • Snack bar/deli
  • Room service (during limited hours)
  • Microwave in a common area
  • Refrigerator in a common area

Things to do

  • Outdoor pool
  • Spa services on site
  • Spa tub

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Elevator
  • Designated smoking areas
  • Rooftop terrace
  • Garden
  • Terrace

Languages Spoken

  • English
  • Italian
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Ceiling fan
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries

Be entertained

  • Flat-screen TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and hot stone massages.

Dining

Casa castel by hmc - Onsite restaurant.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • For stays on or after January 1, 2022, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

Optional extras

  • Full breakfast is offered for an extra charge of COP 30000 per person (approximately)
  • Airport shuttle service is offered for an extra charge of COP 60000 per person (roundtrip)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra bedsPay at property

  • Rollaway beds are available for COP 60000 per night
  • Guests must contact this property in advance to reserve rollaway/extra beds
  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

PetsPay at property

  • Service animals exempt from fees

Pool, spa & gym (if applicable)Pay at property

  • Pool open 24-hours

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted.

Also known as

  • Castel Cartagena
  • Hotel Castel Cartagena by HMC Hotel Cartagena
  • Hotel Castel Cartagena
  • Hotel Castel Cartagena HMC
  • Hotel Castel HMC
  • Castel Cartagena HMC
  • Castel HMC
  • Castel Cartagena By Hmc
  • Hotel Castel Cartagena by HMC Hotel
  • Hotel Castel Cartagena by HMC Cartagena

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Hotel Castel Cartagena by HMC does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • The property is closed between April 8 and April 9.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Parking spots may be limited.
  • Yes, there's an outdoor pool. Guests have 24-hour pool access.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant, casa castel by hmc. Nearby restaurants include Napoli (6-min walk), Verona Pizzería Gourmet (8-min walk), and Club de Pesca (14-min walk).
  • Yes, an airport shuttle is available from 8 AM to 5 PM on request. The charge is COP 60000 per person roundtrip.
  • No, this hotel doesn't have a casino, but Rio Cartagena Casino (19-min drive) is nearby.
  • Hotel Castel Cartagena by HMC has an outdoor pool and a spa tub, as well as a garden.
7.6.Good.
  • 10.0.Exceptional

    I had a room with leaking shower and vanity. Also they were renovating the plumbing while I was there so I had a lots of interruptions. My score would have been higher because I loved the castle design. Check in was slow. Breakfast was good. Tv had plenty of channels. The pool was Devine. In a quieter location so it suited me. Bed was adequate. Restaurants close by.

    4 night trip, Feb 10, 2020

    Verified Wotif guest review

  • 8.0.Very good

    I like their homemade breakfast and big room and big bed

    raymond, 2 night family trip, Nov 3, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Friendly and helpful staff, good restaurant recommendations, and delicious homemade breakfast

    David, 1 night romance trip, Aug 19, 2019

    Verified Expedia guest review

  • 4.0.Fair

    Had issues with booking this property and then they sent me in circles trying to cancel it and get my money back. Long story short, didn’t get my money back. They did communicate with me in a somewhat timely fashion though. Didn’t stay here though, so I can’t comment on anything related to that.

    2 night trip with friends, May 15, 2019

    Verified Expedia guest review

  • 6.0.Good

    I was only staying for one night. When I arrived at the hotel I was told that there was a problem with the AC in my room and there were no more rooms so they sent me to another hotel that they paid for. I wish I could have stayed at this hotel because it seemed very nice and the surrounding area looked pretty interesting as well.

    NG, 1 night romance trip, Apr 3, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Very comfortable with a very poor breakfast

    Lovely small hotel. Very clean and friendly staff. Only criticism would be the quality of breakfast which was very poor with limited choice to choose from.

    Liam, 2 night romance trip, Mar 10, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Quiet stay from the business of Cartagena

    Quick one night stay. Quiet area, friendly staff, comfortable room. Bathroom needs to be upgraded.

    Joen, 1 night trip with friends, Feb 7, 2019

    Verified Hotels.com guest review

  • 4.0.Fair

    Very disappointing stay. Walls are paper thin and you are even able to hear the person at the front desk receiving a text message from inside your room when you’re trying to sleep. Bring ear plugs. Tried asking the front desk person a question but they didn’t speak English. Breakfast was good. It was fine for the price but would not come back.

    Deniz, 3 night trip, Dec 30, 2018

    Verified Expedia guest review

  • 8.0.Very good

    Pleasant stay

    Nice small hotel in an old villa. New ac in the room. Friendly staff but no restaurant recommendations. There is not much around the hotel in terms o services.

    1 night romance trip, Dec 23, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The entire staff were helpful and friendly. The room was perfect in size and the bed really comfy. Although the hotel is not centrally located, the taxi rides were short and inexpensive. I loved the neighborhood, though, as I could walk to get some delicious lattes at a local coffee shop and able to pick up a few needed items at the local market. I would quite happily stay here again, anytime. Thanks to the staff for watching over this 81-yr-old solo traveler.

    6 night trip, Dec 19, 2018

    Verified Expedia guest review

See all 43 reviews