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DoubleTree by Hilton Queenstown

Photo gallery for DoubleTree by Hilton Queenstown

Exterior
In-room safe, free WiFi, bed sheets
Room, Accessible, Non Smoking | In-room safe, free WiFi, bed sheets
In-room safe, free WiFi, bed sheets
Deluxe Room | In-room safe, free WiFi, bed sheets

Overview of DoubleTree by Hilton Queenstown

DoubleTree by Hilton Queenstown

4.5 star property
Luxury hotel in Kawarau Falls with restaurant and bar/lounge

8.4/10 Very good

998 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Internet access
  • Gym
  • Non-smoking
  • Air conditioning
The price is NZ$249
Price available on 03/12/2022
Map
Kawarau Village 79 Peninsula Road, Kawarau Falls, 9300
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • WiFi in the lobby
  • Internet in the lobby
  • Ski rentals
  • Ski storage
  • Ski passes
  • Fitness centre
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
For families
  • Babysitting (surcharge)
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Premium TV channels

Room options

About this area

What's nearby

  • On the waterfront

Getting around

  • Queenstown (ZQN-Queenstown Intl.) - 5 min drive

Restaurants

  • Odelay cafe - 5 min drive
  • Caribe Latin Kitchen - 11 min drive
  • Kappa Japanese Cuisine - 11 min drive
  • Fat Badgers Pizza Bar - 11 min drive
  • Vudu - 11 min drive

About this property

DoubleTree by Hilton Queenstown

A great choice for a stay in Kawarau Falls, DoubleTree by Hilton Queenstown is only 2.2 mi (3.5 km) from the airport. Guests can visit the fitness centre for a workout or grab a bite to eat at Me & Mee Noodle Bar, which serves Asian cuisine and is open for dinner. Other highlights at this luxurious hotel include a bar/lounge and a snack bar/deli. Fellow travellers say great things about the helpful staff and location.

Languages

Chinese (Mandarin), English, French, German, Korean

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-out

Safety measures

Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 98 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 4:00 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)
  • Babysitting*

Pets

  • Pets not allowed

Internet

  • WiFi and wired Internet access in public areas*
  • Free WiFi in rooms

Parking

  • On-site self-parking (NZD 16 per day)
  • Wheelchair-accessible parking on site
  • On-site parking is limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) on weekday mornings 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Babysitting (surcharge)

What to do

  • Ski passes
  • Shopping
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Kayaking nearby
  • Skiing lessons nearby
  • Waterskiing nearby
  • Skydiving nearby
  • Snowboarding nearby

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free food/drink shopping service
  • Hair salon
  • Luggage storage
  • Wedding services
  • Ski equipment hire
  • Ski storage

Facilities

  • 1 building/tower
  • Built in 2011
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas
  • Fitness centre

Accessibility

  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • Chinese (Mandarin)
  • English
  • French
  • German
  • Korean

Room amenities

Be entertained

  • IPod docking station
  • 32-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning

Sleep well

  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer

Stay connected

  • Free newspapers
  • Free WiFi and wired Internet

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Me & Mee Noodle Bar – This restaurant specialises in Asian cuisine and only serves dinner. Guests can enjoy drinks at the bar.
Stacks Pub – This restaurant serves lunch and dinner. Open daily.
Wakatipu Grill – This restaurant serves breakfast and dinner. Open daily.

Fees & policies

Optional extras

  • WiFi is available in public areas for NZD 14.95 (rates may vary)
  • Wired Internet access is available in guest rooms for NZD 9.95 (rates may vary)
  • Wired Internet access is available in public areas for NZD 14.95 (rates may vary)
  • Full breakfast is offered for an extra charge of NZD 35 per person (approximately)
  • Credit card charges are subject to an extra charge of 2 per cent

Children & extra beds

  • Babysitting is available for an extra charge

Parking

  • Self-parking costs NZD 16 per day

Pool, spa, & gym (if applicable)

  • Facilities are accessible for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Guests are provided with hand sanitiser.

Contactless check-out is available.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Access to the indoor swimming pool, hot tub, sauna, and steam room is available for a surcharge.

Also known as

Hilton Kawarau
Kawarau
Kawarau Hilton
Kawarau Hotel
Kawarau Hotel Hilton
Kawarau Hotel Managed Hilton
Kawarau Hotel Managed Hilton Queenstown
Kawarau Managed Hilton
Kawarau Managed Hilton Queenstown
DoubleTree Hilton Queenstown Hotel
DoubleTree Hilton Queenstown
Kawarau Hotel, Managed By Hilton Hotel Queenstown
DoubleTree by Hilton Queenstown Hotel
DoubleTree by Hilton Queenstown Kawarau Falls
DoubleTree by Hilton Queenstown Hotel Kawarau Falls

Frequently asked questions

Does DoubleTree by Hilton Queenstown offer free cancellation for a full refund?
Yes, DoubleTree by Hilton Queenstown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at DoubleTree by Hilton Queenstown?
As of 2 December 2022, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Queenstown on 12 December 2022 start from NZ$209, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at DoubleTree by Hilton Queenstown?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Are pets allowed at DoubleTree by Hilton Queenstown?
Sorry, pets aren't allowed.
Is parking offered on site at DoubleTree by Hilton Queenstown?
Yes. Self-parking costs NZD 16 per day. Parking spaces may be limited.
What are the check-in and check-out times at DoubleTree by Hilton Queenstown?
You can check in from 4:00 PM - midnight. Check-out time is 11:00 AM. Contactless check-out is available.
Is there an on-site casino at DoubleTree by Hilton Queenstown?
No, this hotel doesn't have a casino, but Skycity Queenstown Casino (13-min drive) and SKYCITY Wharf Casino (13-min drive) are both nearby.
What is there to do at DoubleTree by Hilton Queenstown and nearby?
Have fun with on-site winter activities such as skiing. Additional recreation nearby includes ecotours. DoubleTree by Hilton Queenstown also has a fitness centre.
Are there restaurants at or near DoubleTree by Hilton Queenstown?
Yes, Me & Mee Noodle Bar offers Asian cuisine. Nearby restaurants include Odelay cafe (2.2 mi), Rata Dining (6.2 mi) and 1876 (6.2 mi).
What's the area around DoubleTree by Hilton Queenstown like?
DoubleTree by Hilton Queenstown is a short 5-minute drive from Queenstown (ZQN-Queenstown Intl.) and 6 minutes' walk from Lake Wakatipu. Travellers love the hotel's prime location.

Overall score and ratings

8.4

Very good

9.0/10

Cleanliness

8.6/10

Staff & service

8.3/10

Amenities

8.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

6/10 Good

all a bit tired really, marks on the carpet, wooden corners all chipped away. I would have thought during covid that a re-vamp could have happened. All a bit disjointed and entrance to hotel foyer needed some work to it.
Steve, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great - easy - great br and restaurant service
Michelle, 1-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Sergio, 1-night trip
Verified Hotels.com guest review

6/10 Good

Very minimal parking unless payed for and shower curtains were mouldy took multiple calls and around 8 hrs to replace
Mike, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Check in was quick and easy. Facilities were great, fantastic service
Leon, 1-night romance trip
Verified Expedia guest review

4/10 Fair

Property is basically self-service. Not all facilities open or operating.
Susan, 5-night trip
Verified Expedia guest review

10/10 Exceptional

good
Feng, 1-night romance trip
Verified Expedia guest review

2/10 Poor

Rajesh, 1-night trip
Verified Expedia guest review

4/10 Fair

Disappointing stay overall. The room was average, the bathroom small, shower over bath with a shower curtain that was difficult to negotiate resulting in bathroom floor being flooded, no fan in bathroom which meant significant condensation, key card did not work on at least five occasions which meant waiting in cold hallway for someone to come over from the Hilton as the Doubletree reception was not manned. Opted out of having room serviced (not by choice so much as no one coming to clean it) and had to ask for fresh towels everyday as none were supplied to us. Hilton facilities not available (we thought they were), so would have to pay to use pool. Reception staff, when there were friendly but poor English made it difficult to understand what they were telling us. We would not stay here again.
Brent, 3-night romance trip
Verified Wotif guest review

8/10 Very good

Kristy, 2-night trip
Verified Expedia guest review