Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Genting Highlands, Pahang, Malaysia
1 room, 2 adults

Resorts World Genting - First World Hotel

3-star3 stars
Genting Highlands Resort, Genting Highlands, Pahang, 69000, Malaysia

Hotel with 2 restaurants, connected to the convention center, near Genting Highlands Theme Park
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Restrictions related to your trip

Malaysia may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • Cost of room was cheap so it was to be expected that it was small and cleanliness wasn’t…Jun 25, 2019
  • Cramped room (28861) and thinnest bath towels ever seen. Windows did not fully close…Sep 10, 2020

Resorts World Genting - First World Hotel

  • Superior deluxe
  • World Club Room
  • Deluxe Room
  • Y5 Deluxe Room
  • Y5 Triple Room
  • Standard Room
  • Triple Room

What’s around Resorts World Genting - First World Hotel

Landmarks

  • Genting Highlands Theme Park - 1 min walk
  • Arena of Stars - 1 min walk
  • Skytropolis Indoor Theme Park - 2 min walk
  • SkyAvenue - 2 min walk
  • Chin Swee Cave Temple - 38 min walk
  • Genting Skyway - 8.1 mi / 13.1 km
  • Genting Highlands Premium Outlets - 6.1 mi / 9.7 km
  • Genting Strawberry Leisure Farm - 7.1 mi / 11.5 km

Getting around

  • Kuala Lumpur Intl. Airport (KUL) - 98 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 86 min drive
  • Kuala Lumpur Gombak Station - 48 min drive
  • Serendah Station - 49 min drive
  • Batu Caves Station - 50 min drive

At a glance

Key facts

Hotel size

  • This hotel has 6,083 rooms

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 11 AM
  • Express check-in

Restrictions related to your trip

  • Malaysia may have travel restrictions in place, including self-quarantine, due to COVID-19.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. The guest checking in must be the same guest who booked the reservation, and the name on the ID must match the name on the booking. The property reserves the right to refuse name changes on reservations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Transport

Parking

  • Onsite self parking (MYR 18 per day)

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Coffee shop/café
  • Snack bar/deli
  • Coffee/tea in a common area
  • Refrigerator in a common area
Things to do
  • Fitness facilities
  • Spa treatment room(s)
Working away
  • Business center
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Porter/bellhop
Facilities
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
Accessibility
  • Accessible bathroom
  • Wheelchair-accessible registration desk
Languages Spoken
  • Chinese
  • English
  • Malay

In the room

Freshen up
  • Partially open bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • TV
  • Cable TV channels
More
  • Daily housekeeping

Special features

Dining

The Food Factory - This buffet restaurant specializes in international cuisine and serves breakfast only.

Resorts World Genting - First World Hotel’s small print

Also known as

  • First Hotel World
  • Resorts World Genting First World Genting Highlands
  • Resorts World Genting First World
  • Resorts World Genting - First World Hotel Hotel
  • Resorts World Genting - First World Hotel Genting Highlands
  • First World Genting Highlands
  • First World Hotel
  • First World Hotel Genting Highlands
  • Hotel First World
  • World First Hotel
  • 1st World Hotel
  • Resorts World Genting First World Hotel Genting Highlands
  • Resorts World Genting First World Hotel

Policies

This property charges a fee for luggage delivery or collection services by the bell counter.
Please note that guests are automatically assigned a room type based on the room category booked. Should guests have special request or would like to change room types, a surcharge of MYR 5 is applicable for each request at the Express Self Service Kiosk. An additional surcharge of MYR 15 will be imposed for check-in at the front office counter for customers who are eligible for the Express Self Service Kiosk.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it follows sanitization practices of Safe & Clean (Malaysia) guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability)

Self parking costs MYR 18 per day

Buffet breakfast is offered for an extra charge of MYR 35.00 for adults and MYR 17.00 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Resorts World Genting - First World Hotel

  • What are the cleanliness and hygiene measures currently in place at Resorts World Genting - First World Hotel?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Resorts World Genting - First World Hotel?
    Yes. Self parking costs MYR 18 per day.
  • Are pets allowed at Resorts World Genting - First World Hotel?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Resorts World Genting - First World Hotel?
    You can check in starting at 3 PM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-in and contactless check-in and check-out are available.
  • Are there restaurants at or near Resorts World Genting - First World Hotel?
    Yes, there are 2 onsite restaurants, featuring international cuisine. Nearby restaurants include The Olive (3-min walk), Munakata Ramen (3-min walk), and Coffee Terrace (4-min walk).

Recent reviews

Good 6.4 From 1,244 reviews

Exceptional 10.0
Hotel very nice but a bit small.location good but not many of halal food ..the price at halal food court very expensive.
Onka, my1 night family trip
Fair 4.0
NO VALUE FOR MONEY
ROOM VERY SMALL. PILLOW AND BED NO COMFORT. WINDOW VIEW IS THE ROOM OPPOSITE, NO NICE VIEW. BATHROOM SMALL, CANNOT LOCK AND NO HANGER INSIDE BATHROOM.
LEE, my1 night family trip
Very good 8.0
Convenient, nice, location. Suitable for famiky stay
sg1 night family trip
Very good 8.0
Family bonding trip
Overall, it was a pleasant experience. Hotel was value for money. Basic, but clean and comfortable. Plenty to do. Shopping was good. Food choices were great.
NORLIZA, gb4 night family trip
Good 6.0
Bad customer service
I booked 3 rooms n they want to put us in different tower. I told them we are family n I want all of us to be next to each other n if possible connecting rooms. They says that they are full n could not accommodate to my request. They only attend to my request to be on the same floor only after i insist of talking to the manager. It took me more than an hour just to cek-in.
June, sg2 night family trip
Exceptional 10.0
Should arrange shuttle bus service to Premium Outlet when sky-train is not available due to weather or when it's in maintenance.
sg2 night family trip
Very good 8.0
Nice stay
Nice stay and good service
Sandra, my2 night trip
Very good 8.0
Nice and cold place
my1 night romance trip
Fair 4.0
refurbishment is needed
albeit only one affordable hotel in the heart of Genting Highlands, but the hotel needs some major refurbishment as it's looking really tired.
my1 night family trip
Very good 8.0
Like is easy to access to shopping & eatery area. Don’t like is the room less of facility .
sg3 night family trip

Resorts World Genting - First World Hotel