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Resorts World Genting - First World Hotel

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Property grounds
Superior deluxe
Superior deluxe
World Club Room
Y5 Deluxe Room

Overview of Resorts World Genting - First World Hotel

Resorts World Genting - First World Hotel

3.0 star property
Hotel with 2 restaurants, connected to the convention centre, near Genting SkyWorlds Theme Park

6.4/10 Good

1,000 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Gym
  • Non-smoking
  • 24/7 front desk
  • Spa
  • Laundry facilities
Map
Genting Highlands Resort, Genting Highlands, Pahang, 69000
Main amenities
  • Daily housekeeping
  • 2 restaurants
  • Breakfast available
  • Fitness centre
  • Self parking
  • Coffee shop/cafe
  • Massage/treatment rooms
  • Business centre
  • 24-hour front desk
  • Coffee/tea in a common area
  • Front desk safe
  • Corner/local shop
For families
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Lift
  • Self-parking (surcharge)
  • Snack bar/deli

Room options

About this area

What's nearby

  • Genting SkyWorlds Theme Park - 1 min walk
  • Genting Highlands Premium Outlets - 15 min drive

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) - 71 min drive
  • Kuala Lumpur Gombak Station - 48 min drive
  • Serendah Station - 49 min drive
  • Batu Caves Station - 50 min drive

Restaurants

  • Beauty In The Pot - 4 min walk
  • The Laughing Fish By Harry Ramsden - 3 min walk
  • Peace Café Express - 3 min walk
  • Malaysian Food Street - 2 min walk
  • OldTown White Coffee - 4 min walk
Map

About this property

Resorts World Genting - First World Hotel

Resorts World Genting - First World Hotel puts you 0.1 mi (0.1 km) from Genting SkyWorlds Theme Park and 5.1 mi (8.2 km) from Genting Highlands Premium Outlets. You can indulge in massages, facials or manicures and pedicures, and The Food Factory, one of 2 restaurants, serves international cuisine and is open for breakfast. Other features include a fitness centre and a snack bar/deli. The overall property condition and location get good marks from fellow travellers.

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 6083 rooms

Arriving/Leaving

  • Check-in time starts at 3 PM
  • Express check-in available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • The guest checking in must be the same guest who booked the reservation, and the name on the ID must match the name on the booking. The property reserves the right to refuse name changes on reservations.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Parking

  • On-site self-parking (MYR 18 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–11:00 AM
  • 2 restaurants
  • Coffee shop
  • Coffee/tea in a common area
  • Shared fridge
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Local/corner shop

What to do

  • Shopping

Working away

  • Business centre

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness centre
  • Massage/treatment rooms
  • Lockers available
  • Reception hall

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • Wheelchair-accessible registration desk

Languages

  • Chinese (Mandarin)
  • English
  • Malay

Room amenities

Be entertained

  • Television
  • Cable TV channels

Freshen up

  • Partially open bathroom
  • Shower only
  • Free toiletries
  • Hairdryer (on request)
  • Towels

More

  • Daily housekeeping

Special features

Dining

The Food Factory – This buffet restaurant specialises in international cuisine and only serves breakfast.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MYR 35.00 for adults and MYR 17.00 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late checkout can be arranged for an extra charge (subject to availability)

Parking

  • Self-parking costs MYR 18 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) guidelines.

Policies

<p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards, debit cards and cash.</p>
This property charges a fee for luggage delivery or collection services by the bell counter.
Please note that guests are automatically assigned a room type based on the room category booked. Should guests have special request or would like to change room types, a surcharge of MYR 5 is applicable for each request at the Express Self Service Kiosk. An additional surcharge of MYR 15 will be imposed for check-in at the front office counter for customers who are eligible for the Express Self Service Kiosk.

Also known as

First Hotel World
First World Genting Highlands
First World Hotel
First World Hotel Genting Highlands
Hotel First World
World First Hotel
1st World Hotel
Resorts World Genting First World Hotel Genting Highlands
Resorts World Genting First World Hotel
Resorts World Genting First World Genting Highlands
Resorts World Genting First World

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at Resorts World Genting - First World Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Resorts World Genting - First World Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Resorts World Genting - First World Hotel?
Yes. Self-parking costs MYR 18 per day.
What are the check-in and check-out times at Resorts World Genting - First World Hotel?
You can check in starting at 3 PM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-in and contactless social distancing and check-out are available.
What is there to do at Resorts World Genting - First World Hotel and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Resorts World Genting - First World Hotel?
Yes, there are 2 on-site restaurants, featuring international cuisine.
What's the area around Resorts World Genting - First World Hotel like?
Resorts World Genting - First World Hotel is a short 1-minute walk from Genting SkyWorlds Theme Park and 4 minutes' walk from First World Plaza. Travellers love the hotel's prime location.

Reviews

6.4

Good

6.6/10

Cleanliness

6.4/10

Staff & service

6.1/10

Amenities

6.2/10

Property conditions & facilities

5.5/10

Eco-friendliness

Reviews

4/10 Fair

Under average hotel
Poor/choatic check-in system, thin pillows,entire level under renovation,wet painted. Was given tower 3, very long walk to action areas.
2-night family trip
Verified Hotels.com guest review

6/10 Good

Nothing to shout about, very basic room. Tiny TV. Everything is old
Albert, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Wai leong, 2-night business trip
Verified Hotels.com guest review

4/10 Fair

Ngung Chia, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Holiday Trip
no comment
4-night family trip
Verified Hotels.com guest review

6/10 Good

Room very small! It's a Family room for 3 guests and yet it is smaller than the one my brother booked for twinbed. Toothbrush, toothpaste and night slippers were not provided. :(
SAI GEOK, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Avoid
Do not stay here, it is dirty and the staff are rude and unhelpful
2-night business trip
Verified Hotels.com guest review

8/10 Very good

I dislike that some of the rooms were facing other rooms, window to window, it made the room very dim and felt like there is lack ofnprivacy. However we were able to change to a room on a higher floor with a view of the mountains upon requesting, which was great. However in the first room, the safe lock was not working, the whole room looked dirty too.
TAI KENG ALAN, 3-night family trip
Verified Expedia guest review

2/10 Poor

Disgusting
This hotel is the worst. From the start the reception staff are rude and not helpful. The rooms are dirty, stained sheets and carpet. No wifi, no aircon. I could not stay and moved hotels
2-night business trip
Verified Hotels.com guest review

8/10 Very good

Jason, 3-night trip
Verified Hotels.com guest review