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All properties in Ixtapa, Guerrero, Mexico
1 room, 2 adults

Sunscape Dorado Pacifico Ixtapa Resort & Spa, All Inclusive

4-star4 stars
Great for families

Good to know

  • Free cribs/infant beds
  • In-room childcare (surcharge)
  • Children's pool
  • Beach property
Paseo de Ixtapa S/N Lote 3-A, Zihuatanejo, Ixtapa, GRO, 40880, Mexico

All-inclusive resort with outdoor pool, connected to a shopping center, near El Palmar Beach
  • Free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • In-room childcare (surcharge)
    • Children's pool
    • Beach property
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Everyone was so great love every minute of it treated with kindness all the information…Oct 11, 2020
  • Customer services was excellent! Althoght they could improve the variety of the a la…Aug 20, 2020

Sunscape Dorado Pacifico Ixtapa Resort & Spa, All Inclusive

from NZ$229
  • Deluxe King Ocean View
  • Deluxe Double Ocean View
  • Deluxe King Partial Ocean View
  • Deluxe Double Partial Ocean View
  • Deal Of The Day
  • Family Connecting Room
  • Sun Club Deluxe Ocean View King Bed
  • Sun Club Deluxe Ocean View Double
  • Sun Club Family Suite Ocean Front
  • Sun Club Family Connecting
  • Sun Club Honeymoon Suite
  • Sun Club Presidential Suite
  • Run Of The House

What’s around Sunscape Dorado Pacifico Ixtapa Resort & Spa, All Inclusive

Landmarks

  • On the beach
  • El Palmar Beach - 1 min walk
  • Magic World Aquapark - 6 min walk
  • Delfiniti - 8 min walk
  • Ixtapa Golf Course - 16 min walk
  • Marina Ixtapa - 17 min walk
  • Marina Ixtapa Golf Club - 23 min walk
  • Vista Hermosa Beach - 29 min walk

Getting around

  • Ixtapa - Zihuatanejo Intl. Airport (ZIH) - 21 min drive

At a glance

Key facts

Hotel size

  • This hotel has 285 rooms
  • This hotel is arranged over 11 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • No pets or service animals allowed

Internet

  • WiFi in public areas*

Transport

Parking

  • Free onsite self parking

  • Wheelchair-accessible parking on site

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • 4 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Beach bar
  • Swim-up bar
  • Poolside bar
Things to do
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Outdoor tennis courts - 2
  • Spa services on site
  • Spa tub
  • Volleyball on site
  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Swim-up bar
  • Tennis on site
  • Steam room
  • Pool umbrellas
  • Sauna
Working away
  • Business center
  • Number of meeting rooms - 4
  • Conference space
  • Conference space size (feet) - 1389
  • Conference space size (meters) - 129
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Year Built - 1982
  • Elevator
  • ATM/banking
  • Garden
Accessibility
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Memory foam mattress
Things to enjoy
  • Furnished balcony
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Pay movies
  • Satellite TV channels
  • IPod docking station
  • MP3 docking station
  • Video-game console
  • DVD player
Stay connected
  • Phone
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages

  • Buffet and à la carte meals, snacks, and beverages included
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Land activities
  • Bicycling
  • Fitness facilities
  • Tennis

Lessons/classes/games
  • Aerobics
  • Yoga

Entertainment
  • Onsite entertainment and activities

Not included
  • Golf green fees
  • Use of golf cart
  • Use of golf equipment
  • Miniature golf
  • Motorized water sports
  • Sailboats
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Snorkeling gear
  • Windsurfing equipment
  • Surcharge for premium food items
  • Premium and/or non-domestic beverages
  • Room service
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

Spa

Guests can pamper themselves by indulging in the onsite spa services.

Dining

Windows - Overlooking the pool, this buffet restaurant specializes in international cuisine and serves lunch and dinner. A children's menu is available.

Bluewater Grill - Overlooking the ocean, this steakhouse specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open select days.

Tamarindo Restaurant - Overlooking the pool, this fine-dining restaurant specializes in Mexican cuisine and serves dinner only. A children's menu is available. Open select days.

Da Mario - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.

Coco Cafe - This café serves light fare only. Open 24 hours. Open daily.

Recreation

On Site

  • Fitness facilities
  • Outdoor tennis courts -
  • Sauna
  • Spa tub
  • Steam room
  • Tennis on site
  • Volleyball on site

Nearby

  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Golfing nearby

Awards and affiliations

Green / Sustainable Property
This property participates in Rainforest Alliance Sustainable Tourism Certification, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Sunscape Dorado Pacifico Ixtapa Resort & Spa, All Inclusive’s small print

Also known as

  • Ixtapa Sunscape
  • Hotel Dorado Pacifico
  • Sunscape Dorado Pacifico Ixtapa Hotel Ixtapa
  • Dorado Pacifico Ixtapa
  • Sunscape Dorado Pacifico Ixtapa Resort Spa All Inclusive
  • Sunscape Dorado Pacifico All Inclusive
  • Sunscape Dorado Pacifico Ixtapa Resort
  • Sunscape Dorado Pacifico Resort
  • Sunscape Dorado Pacifico Ixtapa
  • Sunscape Dorado Pacifico
  • Pacifico Dorado
  • Hotel Sunscape Dorado Pacifico Ixtapa Resort & Spa Ixtapa
  • Ixtapa Sunscape Dorado Pacifico Ixtapa Resort & Spa Hotel
  • Hotel Sunscape Dorado Pacifico Ixtapa Resort & Spa
  • Sunscape Dorado Pacifico Ixtapa Resort & Spa Ixtapa
  • Sunscape Dorado Pacifico Ixtapa Resort Spa All Inclusive
  • Sunscape Dorado Pacifico Ixtapa Resort All Inclusive
  • Sunscape Dorado Pacifico Resort All Inclusive
  • Sunscape Dorado Pacifico Ixtapa All Inclusive
  • Sunscape Dorado Pacifico All Inclusive
  • Sunscape Dorado
  • Sunscape Dorado Pacifico Ixtapa Resort Spa
  • Sunscape Dorado Pacifico Ixtapa Resort Spa All Inclusive
  • Sunscape Dorado Pacifico
  • Sunscape Dorado Pacifico Ixtapa Resort Spa
  • Sunscape Dorado Pacifico Ixtapa All Inclusive
  • Sunscape Dorado Pacifico Ixtapa Resort Spa All Inclusive
  • Sunscape Dorado Pacifico Ixtapa
  • Sunscape Dorado Pacifico Ixtapa All Inclusive
  • Sunscape Dorado Pacifico Ixtapa Resort
  • Sunscape Dorado Pacifico Ixtapa Resort All Inclusive
  • Sunscape Dorado Pacifico Resort All Inclusive

Policies

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global).

Reservations are required for golf tee times and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Optional extras

WiFi is available in public areas for MXN 500 (1-device limit, rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Sunscape Dorado Pacifico Ixtapa Resort & Spa, All Inclusive

  • Does Sunscape Dorado Pacifico Ixtapa Resort & Spa, All Inclusive offer free cancellation for a full refund?
    Yes, Sunscape Dorado Pacifico Ixtapa Resort & Spa, All Inclusive does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Sunscape Dorado Pacifico Ixtapa Resort & Spa, All Inclusive?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Sunscape Dorado Pacifico Ixtapa Resort & Spa, All Inclusive?
    Yes, there's free self parking.
  • Is there a pool at Sunscape Dorado Pacifico Ixtapa Resort & Spa, All Inclusive?
    Yes, there's an outdoor pool and a children's pool.
  • Are pets allowed at Sunscape Dorado Pacifico Ixtapa Resort & Spa, All Inclusive?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Sunscape Dorado Pacifico Ixtapa Resort & Spa, All Inclusive?
    You can check in from 3 PM - midnight. Check-out time is noon.
  • Are there restaurants at or near Sunscape Dorado Pacifico Ixtapa Resort & Spa, All Inclusive?
    Yes, there are 4 onsite restaurants, featuring international cuisine and ocean views. Nearby restaurants include Emilio's Pizza (4-min walk), Bistro Soleiado (5-min walk), and Deborah's Restaurant (7-min walk).
  • What is there to do at Sunscape Dorado Pacifico Ixtapa Resort & Spa, All Inclusive and nearby?
    Have fun with onsite activities such as volleyball, and improve your game on the tennis courts. Additional recreation onsite includes volleyball. Enjoy a relaxing soak in the spa tub and an invigorating swim in the outdoor pool. Sunscape Dorado Pacifico Ixtapa Resort & Spa, All Inclusive also has a sauna and a steam room, as well as a garden.

Recent reviews

Good 7.4 From 85 reviews

Exceptional 10.0
The staff was incredible; personable, accommodating, and caring. The hotel was extremely clean, on site restaurants were excellent (again, the service was high quality), and the location provided many opportunities. The events coordinator(s), Ramaro & Jesus were engaging and friendly. The head concierge, Jorge did everything possible to make us feel comfortable. Pool, drinks, food...everything was GREAT!
us3 night family trip
Very good 8.0
This our 3rd time in Ixtapa, 2nd at the Sunscape and we will plan to return soon. Ratings are a little lower this year on the staff and service only because a lot of things at the resort were shut down because of the lack off people on vacation-coronavirus. No fault of Sunscape’s management, but service by select staff individuals could have been better. I’m chalking that up to the virus as well.
Tim, us7 night family trip
Very good 8.0
I didn’t like the food, the rice was undercook. The food Was flavorless repeated menu. The staff was nice but the people that want you to become a reward program. Are annoying if they see you they don’t leave you alone. And try to make you feel bad saying they will give them a Rite up if we don’t sign up. I like the pools drinks and all staff besides the people with the rewards program.
us3 night family trip
Very good 8.0
Great service staff, lots of activities and great room
ca6 night trip
Very good 8.0
Staff is excellent! Didn't care for the timeshare promo
us7 night trip with friends
Exceptional 10.0
Wonderful location, can walk to other restaurants, shops & beautiful beach. Staff is excellent!
us7 night family trip
Very good 8.0
Beautiful beach. Warm water. Great weather. Nice bike rides
Mark, us14 night trip
Exceptional 10.0
Staff is OVER THE TOP GREAT! Friendly, fun! They make you want to come back! Food is OK. Seems to be improving from last visit.
us7 night romance trip
Very good 8.0
Every room has an ocean view and the staff is wonderful!
us9 night romance trip
Good 6.0
Beach is beautiful, access to bars and restaurants was great. Staff at the hotel can be nicer and polite. This does not apply to all, but most. They need customer service training.
Cecy, us3 night romance trip

Sunscape Dorado Pacifico Ixtapa Resort & Spa, All Inclusive