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Makarem Umm Alqura Hotel

5.0 star property
Luxury hotel with restaurant, connected to a shopping centre, near Great Mosque of Mecca

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Makarem Umm Alqura Hotel

Photo gallery for Makarem Umm Alqura Hotel

Lobby
Street view
Standard Triple Room
Breakfast and lunch served
Lobby

Overview of Makarem Umm Alqura Hotel

7.4

Good

Property highlights

  • Free WiFi
  • Free parking
  • Air conditioning
  • Restaurant
  • Laundry facilities
  • Connecting rooms available
Map
Ajyad Street, Mecca, Ar Rawabi
Main amenities
  • Daily housekeeping
  • Restaurants
  • Free area shuttle
  • 24-hour business centre
  • Business centre
  • 5 meeting rooms
  • 24-hour front desk
  • Library
  • Computer station
  • Reception fireplace
  • Front desk safe
  • ATM/banking services
Feel at home
  • Free cots/infant beds
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bedroom
  • Premium TV channels

Room options

View all photos for Standard Twin Room

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Standard Twin Room

  • 21 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Quadruple Room

Standard Quadruple Room

Standard Quadruple Room

  • 31 sq m
  • City view
  • Sleeps 4
  • 4 Single Beds

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • 21 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Suite

Standard Suite

Standard Suite

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

About this area

Getting around

  • Jeddah (JED-King Abdulaziz Intl.) - 69 min drive
  • Free local area shuttle

Restaurants

  • الكدوة - سيريه سعيد - 18 min walk
  • Al Dira Restaurant - 2 min drive
  • مطعم قصر مكة رافلز - 3 min drive
  • اطياف - 3 min drive
  • Yasmin Restaurant Pullman Zamzam Hotel - 4 min drive
Map

About this property

Makarem Umm Alqura Hotel

When you stay at Makarem Umm Alqura Hotel, you'll be within a 10-minute drive of Great Mosque of Mecca and Kaaba. Guests looking for a bite to eat can visit Al Taai Restaurant, which serves breakfast and lunch.

Languages

Arabic, English, Hindi, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 336 rooms
  • Arranged over 12 floors

Arriving/Leaving

  • Check-in time from 4 PM until midnight
  • Check-out time is 12:30 PM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • Guests should note that this property serves pre-dawn and sunset meals according to local customs during Ramadan.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Local laws may restrict unmarried guests from sharing a room

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • On-site parking is limited

Off-site

  • Free area shuttle

Other information

  • Smoke-free property
  • No alcohol allowed on site

Property amenities

Food and drink

  • Restaurant

Travelling with children

  • Free local shuttle

What to do

  • Shopping

Working away

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2010
  • ATM/banking
  • Safe-deposit box at front desk
  • Library
  • Fireplace in reception
  • Television in common areas
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Grab bar near toilet

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Slippers
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Premium bedding
  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water
  • Paper towels

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Dining

Al Taai Restaurant – This restaurant serves breakfast and lunch.

Fees & policies

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Only Muslims are allowed to enter the holy cities of Mecca and Medina.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and window guards on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts major credit cards, debit cards and cash.

Also known as

Alqura
Makarim Hotel
Makarim Umm Alqura
Makarim Umm Alqura Hotel
Makarim Umm Alqura Hotel Mecca
Makarim Umm Alqura Mecca
Umm Alqura Hotel
Umm Alqura Makarim
Umm Alqura Makarim Hotel
Makarim Umm AlQura Hotel Makkah/Mecca
Makarem Umm Alqura Hotel Mecca
Makarem Umm Alqura Hotel
Makarem Umm Alqura Mecca
Makarem Umm Alqura
Makarem Umm AlQura Hotel Makkah/Mecca
Makarem Umm Alqura Hotel Hotel
Makarem Umm Alqura Hotel Mecca
Makarem Umm Alqura Hotel Hotel Mecca

Frequently asked questions

Does Makarem Umm Alqura Hotel offer free cancellation for a full refund?
Yes, Makarem Umm Alqura Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Makarem Umm Alqura Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Makarem Umm Alqura Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Makarem Umm Alqura Hotel?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Makarem Umm Alqura Hotel?
You can check in from 4 PM - midnight. Check-out time is 12:30 PM. Contactless social distancing and check-out are available.
Are there restaurants at or near Makarem Umm Alqura Hotel?
Yes, there's an on-site restaurant, Al Taai Restaurant.
What's the area around Makarem Umm Alqura Hotel like?
Makarem Umm Alqura Hotel puts you in the heart of Mecca. Popular attractions include Great Mosque of Mecca, which is 3 minutes away by car.

Reviews

7.4

Good

7.4/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Exceptional

It’s awesome service
Syed, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Syed Athar, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Syed Athar, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Receptionists were very welcoming, helpful and professional.
Tarek, 2-night trip
Verified Expedia guest review

10/10 Exceptional

I really appreciated the quick, easy and polite check in and check out and the complimentary bus to the Haram.
Daniella, 1-night trip
Verified Expedia guest review

6/10 Good

it is look like 3 star not 5 star . breakfast superb
Farook, 2-night trip
Verified Hotels.com guest review

6/10 Good

Satisfied accommodation
Very bad service from housekeeping. The condition of towels very very bad.
Mohamed, 6-night family trip
Verified Hotels.com guest review

8/10 Very good

Good hotel but far from Haram and the walking to haram is very hard as it seems as climbing a hill
Mohamed, 2-night family trip
Verified Ebookers guest review

8/10 Very good

Overall, fair value for the price. No receptionist at late night check in. Dark room - asked for lamp, was promised it never came. Shower water was luke warm. Food excellent. Manager Nibras Ba'esa was helpful.
habiba, 3-night romance trip
Verified Orbitz guest review

8/10 Very good

I've stayed here before and loved this hotel. However, the most attractive thing about the hotel has changed to the worse. The bus service has changed for the worse. The pick up point at the Haram is very crowded with other buses. It is difficult to find the correct bus as they're not always the same color and only have a small sign with the hotel's name. So you're forced to walk around looking for the bus. It could be a half hr before it shows up and up to 20 min of waiting before it leaves the station. So you have to allow for an hour of time to get to and from the Haram. This aspect, for me, means I don't plan on staying here again.
Osama, 4-night family trip
Verified Expedia guest review