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All properties in Pontianak, West Kalimantan, Indonesia
1 room, 2 adults

Hotel Santika Pontianak, Pontianak, Indonesia

3-star3 stars
Jalan Diponegoro No. 46, Pontianak, West Kalimantan, 78123, Indonesia

Central Pontianak hotel with outdoor pool, connected to a shopping center
  • Free WiFi and free parking
  • Collect stampsYou can collect™ Rewards stamps here
Fantastic service
Delicious food
Great room
Location is ok

Hotel Santika Pontianak, Pontianak, Indonesia

  • Superior Room, 1 King Bed
  • Deluxe Room, 1 King Bed
  • Deluxe Room, 2 Twin Beds
  • Executive Room, 1 King Bed
  • Suite, 1 King Bed
  • Superior Room, 2 Twin Beds

What’s around Hotel Santika Pontianak, Pontianak, Indonesia


  • Heart of Pontianak
  • Alun Alun Kapuas - 13 min walk
  • Gajah Mada Shopping Complex - 16 min walk
  • Ayani Mega Mall - 42 min walk
  • Equator Monument - 6.6 mi / 10.5 km

Getting around

  • Pontianak (PNK-Supadio) - 16 min drive
  • Airport pick-up service

At a glance

Key facts

Hotel size

  • This hotel has 129 rooms
  • This hotel is arranged over 6 floors


  • Check-in time 2:00 PM-anytime
  • Check-out time is noon
Front desk staff will greet guests on arrival.
Airport shuttle service is available on request from 8:00 AM to 8:30 PM. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others


  • One child stays free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)


  • No pets or service animals allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Free valet parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Barbecue grills
Things to do
  • Outdoor pool
  • Health club
  • Spa services on site
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
  • Year Built - 2003
  • Elevator
  • Safe-deposit box at front desk
  • Garden
  • Library
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
Languages Spoken
  • English
  • Indonesian

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
Freshen up
  • Private bathroom
  • Shower only
  • Hair dryer
Be entertained
  • TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
  • Daily housekeeping
  • In-room safe

Special features


Bamboo Cafe - This restaurant serves breakfast, lunch, and dinner.

Hotel Santika Pontianak, Pontianak, Indonesia’s small print

Also known as

  • Hotel Pontianak
  • Hotel Santika Pontianak
  • Pontianak Hotel
  • Santika Pontianak
  • Hotel Santika Pontianak Hotel
  • Hotel Santika Pontianak Pontianak
  • Hotel Santika Pontianak Hotel Pontianak


This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Buffet breakfast is offered for an extra charge of IDR 70000 per person (approximately)

Airport shuttle service is offered for an extra charge of IDR 50000 per vehicle. Maximum occupancy 6

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Santika Pontianak, Pontianak, Indonesia

  • Does Hotel Santika Pontianak offer free cancellation for a full refund?
    Yes, Hotel Santika Pontianak does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Hotel Santika Pontianak?
    Yes, there's free valet parking.
  • Is there a pool at Hotel Santika Pontianak?
    Yes, there's an outdoor pool.
  • Are pets allowed at Hotel Santika Pontianak?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Hotel Santika Pontianak?
    You can check in from 2:00 PM to anytime. Check-out time is noon.
  • Are there restaurants at or near Hotel Santika Pontianak?
    Yes, there's an onsite restaurant.
  • Is airport shuttle service offered by Hotel Santika Pontianak?
    Yes, a shuttle from the airport to the hotel is available from 8:00 AM to 8:30 PM on request. The charge is IDR 50000 per vehicle.

Recent reviews

Good 7.6 From 21 reviews

Very good 8.0
Ku Hazizam, as2 night trip with friends
Poor 2.0
I once loved this hotel, but now I won't be back!
Years ago this hotel was one of the top in Pontianak but it has not been maintained. The overall hotel feels old and rundown. We had to be moved from our first room because the air con, TV and fridge didn't work. The gym is really used and tatty, not nice at all. The breakfast has very little selection, and not enough of what it did have as things kept running out. The condition of things in the restaurant look old and falling apart. The worst thing about what I found in the restaurant; cockroaches... this should not be! No excuse, totally discussing! About the only thing this hotel has going for it is the lovely, honest staff who work there.
Andrew, gb20 night family trip

Hotel Santika Pontianak, Pontianak, Indonesia

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