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All properties in Santa Marta (and vicinity), Magdalena, Colombia

Mercure Santa Marta Emile

3.5-star beach hotel with outdoor pool, near Zazue

  • Free WiFi and free parking
From
NZ$97

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

  • Sports Facility
  • Sports Facility
  • Beach
  • Beach
  • Sports Facility
Sports Facility. Image 1 of 80.
1 / 80Sports Facility
8.8.Fabulous.
  • We enjoy our stay at mercure. The price is accurate for what you get. It has a nice pool…

    Mar 13, 2020

  • Hotel is really good, but rooms are small, breakfast buffet is really good, beach is only…

    Mar 13, 2020

See all 179 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property confirms they are implementing enhanced cleaning measures

Guests rated location

Quiet
Safe
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Non-smoking
  • Gym

Property highlights

Main amenities

  • 140 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available

For families

  • Refrigerator
  • Private bathroom
  • Television
  • Free toiletries
  • Garden
  • Terrace

What’s around

  • Zazue - 14 min walk
  • Rodadero Beach - 4.8 mi / 7.7 km
  • Blanca Beach - 6.5 mi / 10.4 km
  • Santa Marta Beach - 8.4 mi / 13.5 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Deluxe Room, 1 Queen Bed with Sofa bed
  • Superior Room, 1 King Bed with Sofa bed
  • Superior Twin Room, 2 Double Beds

What’s around

Landmarks

  • Zazue - 14 min walk
  • Rodadero Beach - 4.8 mi / 7.7 km
  • Blanca Beach - 6.5 mi / 10.4 km
  • Santa Marta Beach - 8.4 mi / 13.5 km

Getting around

  • Santa Marta (SMR-Simon Bolivar) - 10 min drive
  • Airport shuttle (surcharge)
map

At a glance

Hotel size

  • This hotel has 140 rooms
  • This hotel is arranged over 17 floors

Arriving/leaving

  • Check-in time noon-midnight
  • Check-out time is noon
  • Express check-in

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Breakfast is not included in the Breakfast rate for children ages 4-12. Additional fees per child, per day apply and are collected at the property. There is no breakfast fee for children age 3 and younger.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Parents must have child's birth certificate and photo ID*

Pets

  • Pets allowed (dogs only)*
  • Specific rooms only*
  • 1 per room (up to 33 lbs)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle*

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Swim-up bar
  • Poolside bar
  • 24-hour room service

Things to do

  • Outdoor pool
  • Swim-up bar
  • Fitness facilities
  • Spa services on site

Working away

  • Business center
  • Conference space
  • Conference space size (feet) - 4306
  • Conference space size (meters) - 400
  • Computer station

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2015
  • Elevator
  • Garden
  • Terrace
  • Library
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Braille signage
  • Raised toilet seat

Languages Spoken

  • English
  • Portuguese
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Soundproofed rooms

Things to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 42-inch LED TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy.

Dining

Emile Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Small print

Also known as

  • Mercure Santa Marta Emile Hotel
  • Mercure Emile Hotel
  • Mercure Santa Marta Emile
  • Mercure Emile
  • Mercure Santa Marta Emile Hotel
  • Mercure Santa Marta Emile Santa Marta
  • Mercure Santa Marta Emile Hotel Santa Marta

Optional extras

Facility access costs COP 7500 per person, per night

Buffet breakfast is offered for an extra charge of COP 36000 for adults and COP 26000 for children (approximately)

Pets are allowed for an extra charge of COP 40000 per pet, per night

Airport shuttle service is offered for an extra charge

Policies

If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Pool access available from 9:00 AM to 9:00 PM.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • For stays on or after January 1, 2022, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Mercure Santa Marta Emile does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Yes, there's free self parking. Parking spots may be limited.
  • Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 9:00 PM.
  • Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 33 lbs per pet. There's a charge of COP 40000 per pet, per night.
  • You can check in from noon - midnight. Check-out time is noon. Express check-in is available.
  • Yes, Emile Restaurant offers international cuisine. Nearby restaurants include Crepes & Waffles (8-min walk), Pizza Vomito (4.4 mi), and casa del ritmo veggie (4.4 mi).
  • Yes, an airport shuttle is available.
  • Mercure Santa Marta Emile has an outdoor pool and a fitness center, as well as spa services and a garden.
8.8.Fabulous.
  • 10.0.Exceptional

    Will Stay Again. Excellent

    Excellent Service, rooms are great and comfy. Very clean and modern

    Felipe, 3 night trip, Mar 12, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Clean and friendly

    Good clean place

    Dale, 2 night trip with friends, Feb 27, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent hotel. Very clean, comfortable beds, modern, excellent restaurant. Breakfast buffet was perfect. Had a variety of quality, delicious foods. They keep supplying it with fresh, delicious food. Totally worth it. Very satisfied with our stay.

    1 night trip with friends, Jan 22, 2020

    Verified Expedia guest review

  • 8.0.Very good

    buena

    Nuestra estadía fue placentera

    Raúl, 4 night family trip, Jan 9, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    Spent one night at this hotel on the way out of the national park. It was fine, bathroom was clean, some of the furniture was a bit tired.

    Alexandra, 1 night trip, Dec 28, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The service is incredible. People go above and beyond to please the guest. Food was delicious!

    Juliana, 10 night family trip, Dec 28, 2019

    Verified Expedia guest review

  • 8.0.Very good

    James, 7 night trip, Dec 12, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Great alternative to staying in Tayrona National Park. We really enjoyed our stay here and wished we stayed here longer vs in the national park. Modern and clean rooms in a relaxed and chill atmosphere. Check in and check out was easy. We recommend it!

    1 night romance trip, Sep 29, 2019

    Verified Orbitz guest review

  • 10.0.Exceptional

    NICE HOTEL

    BUEN HOTEL EXCELENTE LOCACION, GOOD LOCATION NICE PRICE!!

    Carlos, 1 night family trip, Aug 29, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Price, the beach and good location for an shopping and rest that you can go by feet

    CarlosSch, 1 night family trip, Aug 28, 2019

    Verified Expedia guest review

See all 179 reviews