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All properties in Tulum, Tulum, Quintana Roo, Mexico
1 room, 2 adults

Hip Hotel Tulum

3-star3 stars
Carretera Tulum Boca Paila Km 8, Tulum, QROO, 77780, Mexico

3-star beachfront hotel with restaurant, near Tulum Beach
  • Free WiFi in lobby and free parking
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Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Great beach, nice people, terrible hard mattresses and very thick pillows, very…Mar 29, 2021
  • Breakfast wasn’t enough for a small child. Paid 700 for a room that was smoke filled…Mar 13, 2021

Hip Hotel Tulum

from NZ$341
  • Ocean View Room
  • Garden View Room
  • Ocean Front Room

What’s around Hip Hotel Tulum

Landmarks

  • On a private beach
  • Tulum Beach - 1 min walk
  • Sian Ka'an Biosphere Reserve - 21 min walk
  • SFER IK - 2.8 mi / 4.4 km
  • Playa Akun - 2.8 mi / 4.5 km
  • Tulum National Park - 3.3 mi / 5.3 km
  • Playa Paraiso - 4.6 mi / 7.3 km
  • Las Palmas Public Beach - 4 mi / 6.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 113 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 32 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3 PM-11:00 PM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Transport

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking

Offsite

  • Area shuttle*

Payment types at the property

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Beach bar
  • Room service (during limited hours)
Things to do
  • On private beach
  • Beach sun loungers
  • Pool sun loungers
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Beach umbrellas
  • Beach towels
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
Facilities
  • Number of buildings/towers - 6
  • Year Built - 1999
  • Garden
  • Terrace
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Ceiling fan
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
More
  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Dining

HIP - This beachfront restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Hip Hotel Tulum’s small print

Also known as

  • Hip Hotel
  • Hip Hotel Tulum Hotel
  • Hip Hotel Tulum Tulum
  • Hip Hotel Tulum Hotel Tulum
  • Hip Hotel Tulum
  • Hip Tulum
  • Hip Tulum Hotel
  • Hotel Hip Tulum
  • Tulum Hip Hotel
  • s And s Hip Hotel

Policies

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, and a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

Deposit: USD 5 per night

  • Resort fee: USD 8 per accommodation, per night

Resort fee inclusions:

  • Additional inclusions

Optional extras

Late check-out can be arranged for an extra charge of USD 40 (subject to availability)

Airport shuttle service is offered for an extra charge of USD 220 per vehicle (one way)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hip Hotel Tulum

  • Does Hip Hotel Tulum offer free cancellation for a full refund?
    Yes, Hip Hotel Tulum does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hip Hotel Tulum?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hip Hotel Tulum?
    Yes, there's free self parking.
  • Are pets allowed at Hip Hotel Tulum?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Hip Hotel Tulum?
    You can check in from 3 PM - 11:00 PM. Check-out time is noon. Late check-out is available for a charge of USD 40 (subject to availability). Contactless check-in and check-out are available.
  • Are there restaurants at or near Hip Hotel Tulum?
    Yes, HIP offers alfresco dining and ocean views. Nearby restaurants include Casa Banana (6-min walk), La Eufemia (8-min walk), and Hartwood (10-min walk).
  • Is airport shuttle service offered by Hip Hotel Tulum?
    Yes, an airport shuttle is available. The charge is USD 220 per vehicle one way.
  • What is there to do at Hip Hotel Tulum and nearby?
    Have fun with nearby activities such as cycling and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours. Enjoy amenities like a private beach and a garden.

Recent reviews

Superb 9.0 From 55 reviews

Fair 4.0
No hot water No TV NO Wi-Fi in the room Rooms old furniture
us6 night trip
Good 6.0
Good not Great
This hotel is right on the beach and we had an ocean view from our room which was lovely. Location is central, and the beach is beautiful without seaweed. Walking distance to everything you need! Now for the drawbacks, We had a problem with our hot water, which when we told them they sent Maintance right away. Once fixed, the water only stayed warmish for 3 minutes of a shower, then cold. There was AC and it worked great! We were in a room on the edge of the property next to a busy bar and the music played loud all day and till midnight. The front desk didn’t have ear plugs, we got some at the pharmacy. We had an issue with this more during the day when we wanted to take a nap before dinner, which was impossible. Also I wanted to book transport through the hotel but they wanted $150 to get to the airport which is way more than simply booking online, sort of frustrating. They did provide covid testing on the property for $55. This hotel is very much so a 3 star hotel. I don’t think we would stay here again with the lack of hot water and the noise from the bar next door but we did not enjoy our stay and the beach is gorgeous
Alyse, us4 night trip
Exceptional 10.0
The rooms are so beautiful! They’re rustic in a way old Texas meets the most beautiful beach in the world. The property is cozy and comfortable.
Jennyfur, us1 night romance trip
Exceptional 10.0
Great hotel and Location. Would stay here again.
Carlos, us3 night trip with friends
Exceptional 10.0
Excellent. Incredible staff. Great restaurant and food. Relaxing massage. Extremely happy with our stay.
us5 night romance trip
Exceptional 10.0
I loved that you could see the sunrise when you awake in the morning. Looking out at the Caribbean every morning drew you to the beach which was at your doorstep. Everything was there: loungers on the beach, service on the beach, breakfast on the beach.
us5 night romance trip
Exceptional 10.0
The staff was amazing, particularly the concierge Aline, the beach was one of the cleanest and the property is well situated and clean.
us3 night romance trip
Exceptional 10.0
Amazing place, amazing people. Sergio and Cyhthia were veru helpfull and really nice.
us4 night trip with friends
Exceptional 10.0
Muy buena estancia, el servicio excelente, el desayuno fenomenal. Me gustaría que la puerta hacia el balcón se pueda cerrar por fuera. Es importante revisar todo lo que se pueda abrir antes de dormir para que no se salga el aire acondicionado, por ciertas razones que conservan el estilo del hotel hacer la habitación un poco más hermética, resulta difícil, pero estaría bien un poco más de habilidad para cerrar y no batallar con el aire.
Javier, us3 night family trip
Exceptional 10.0
Superb Service
Our stay at Hip Hotel was amazing. Great service. Faustino and Esai took such great care of us in the restaurant and beach bar! Anything we needed they were there for us. Overall, the staff was super helpful. From the minute we walked in to the minute we walked out, service was superb! We would stay here again!
Michelle, us3 night trip with friends

Hip Hotel Tulum