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Hip Hotel By Ana y José

Photo gallery for Hip Hotel By Ana y José

View from property
Private beach, white sand, sun-loungers, beach umbrellas
Private beach, white sand, sun-loungers, beach umbrellas
Private beach, white sand, sun-loungers, beach umbrellas
Room, Ocean View | Terrace/patio

Overview of Hip Hotel By Ana y José

VIP Access

Hip Hotel By Ana y José

3.0 star property
3-star beachfront hotel with spa, near Tulum Beach

8.6/10 Fabulous

242 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
Map
Carretera Tulum Boca Paila Km 8, Tulum, QROO, 77780

Room options

About this area

What's nearby

  • On a private beach
  • Tulum Beach - 1 min walk
  • Sian Ka'an Biosphere Reserve - 6 min drive
  • Tulum National Park - 18 min drive
  • Playa Paraiso - 24 min drive
  • Tulum Mayan Ruins - 28 min drive
  • Gran Cenote - 32 min drive

Getting around

  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • The real coconut - 5 min walk
  • Casa Banana - 6 min walk
  • Hartwood - 10 min walk
  • Mur Mur - 10 min walk
  • Cenzontle - 12 min walk

About this property

Hip Hotel By Ana y José

Placing you 0.1 mi (0.1 km) from Tulum Beach and 4.6 mi (7.3 km) from Playa Paraiso, Hip Hotel By Ana y José offers an airport shuttle (available 24 hours) for USD 220 per vehicle. You can visit the spa to indulge in deep-tissue massages, body wraps or aromatherapy, and TROPIQUE serves breakfast, lunch and dinner. Other highlights include a beach bar, a snack bar/deli and a terrace. Fellow travellers like the helpful staff and beach.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global), COVID-19 Guidelines (WHO) and COVID-19 Guidelines (CDC)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 32 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3 PM until 11:00 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed (dogs only, 1 per room, up to 44 lbs)*
  • Service animals welcome
  • Specific rooms only*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered on-site self-parking
  • Free uncovered on-site valet parking
  • On-site parking includes off-street options

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Off-site

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Beach bar
  • Coffee shop
  • Private dining
  • Private picnics
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Baby bath

What to do

  • On a private beach
  • Beach club (surcharge)
  • Beach yoga
  • Winery release events
  • Bike rentals nearby
  • Ecotours nearby
  • Golfing nearby

Working away

  • Co-working spaces

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Luggage storage
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers

Facilities

  • 6 buildings/towers
  • Built in 1999
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Bike parking
  • Full-service spa
  • Wine-tasting room

Accessibility

  • Handrails in stairwells
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Languages

  • English
  • Spanish

Room amenities

Home comfort

  • Air conditioning
  • Minibar
  • Espresso maker
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Blackout curtains
  • Turndown service
  • Alarm clock
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer (on request)
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors
  • LED light bulbs
  • Recycling

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Copal Wellness Village. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

TROPIQUE – This beachfront restaurant serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).

Fees & policies

Refundable deposits

  • Deposit: USD 5 per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: USD 8 per accommodation, per night
  • Resort fee inclusions:
    • Additional inclusions

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 220 per vehicle (roundtrip. Maximum occupancy 7)
  • Local area shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late checkout can be arranged for an extra charge of USD 40 (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 40 per pet, per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of:

  • Intertek Cristal (third-party expert - Global)
  • COVID-19 Guidelines (WHO)
  • COVID-19 Guidelines (CDC)

Policies

Only registered guests are allowed in the guestrooms.

This property does not have lifts.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher and a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Hip Hotel
Hip Hotel Tulum
Hip Tulum
Hip Tulum Hotel
Hotel Hip Tulum
Tulum Hip Hotel
s And s Hip Hotel
Hip Hotel Tulum
Hip Hotel By Ana y José Hotel
Hip Hotel By Ana y José Tulum
Hip Hotel By Ana y José Hotel Tulum

Frequently asked questions

Does Hip Hotel By Ana y José offer free cancellation for a full refund?
Yes, Hip Hotel By Ana y José does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hip Hotel By Ana y José?
As of 3 December 2022, prices found for a 1-night stay for 2 adults at Hip Hotel By Ana y José on 12 December 2022 start from NZ$485, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hip Hotel By Ana y José?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hip Hotel By Ana y José?
Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 44 lbs per pet. There's a charge of USD 40 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hip Hotel By Ana y José?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by Hip Hotel By Ana y José?
Yes, an airport shuttle is available. The charge is USD 220 per vehicle roundtrip.
What are the check-in and check-out times at Hip Hotel By Ana y José?
You can check in from 3 PM - 11:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of USD 40 (subject to availability). Contactless social distancing and check-out are available.
What is there to do at Hip Hotel By Ana y José and nearby?
Have fun during the warmer months with activities such as beach yoga. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and enjoy other amenities such as a private beach and spa services. Hip Hotel By Ana y José also has a picnic area and a garden.
Are there restaurants at or near Hip Hotel By Ana y José?
Yes, TROPIQUE offers al fresco dining and ocean views. Nearby restaurants include The real coconut (5-min walk), Casa Banana (6-min walk) and Hartwood (10-min walk).
What's the area around Hip Hotel By Ana y José like?
Hip Hotel By Ana y José is a short 1-minute walk from Tulum Beach and 14 minutes' walk from Ven a la Luz Sculpture. The local area is considered walkable, as well as having nice beaches.

Overall score and ratings

8.6

Fabulous

9.1/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.5/10

Property conditions & facilities

8.8/10

Eco-friendliness

2/10 Poor

N/A
Wilfred, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Our stay at Hip Hotel was magical! We will be back again.
Chade, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Great experience
Great location, very helpful front desk concierge helped us schedule Covid tests before returning home. The staff here goes out of their way to ensure you have a great stay.
Nick, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

It was like having our own private ocean. We could have both done without the music they played.
James, 3-night romance trip
Verified Expedia guest review

6/10 Good

As a gold member none of my gold member advantages were honored. I honestly feel like they owe us some type of partial credit. No upgrade they gave us a big hassle about late check out we had two rooms and no spa treatment as promised.
stefanos, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing
Ryan, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

It was within walking distance to the beach. Loved it
Julio Contreras, 7-night romance trip
Verified Expedia guest review

8/10 Very good

David, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Maria, 3-night trip
Verified Hotels.com guest review

8/10 Very good

The location of this proper is great, bed was comfortable, rooms have AC, good water pressure, however it needs some TLC. Our roof was leaking and we had dead bugs in our roof, hot water only lasted for a few minutes, there is no internet service available in the room. You can only access internet in the restaurant or at the front desk area where there is no place to sit comfortably.
6-night trip with friends
Verified Expedia guest review