Hôtel de l'Europe

Photo gallery for Hôtel de l'Europe

Primary image
Deluxe Double Room (Atelier) | Terrace/patio
Classic Quadruple Room, 1 Bedroom | Room
Room
Double Confort | Room

Overview of Hôtel de l'Europe

Hôtel de l'Europe

3.0 star property
3-star hotel with bar/lounge, near Gros Horloge

8.2/10 Very good

94 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Non-smoking
  • Bathtub
  • Laundry facilities
  • 24/7 front desk
  • Bar
Map
87-89 Rue Aux Ours, Rouen, Normandie, 76000
Main amenities
  • Daily housekeeping
  • Breakfast available
  • Bar/lounge
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour front desk
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Free newspapers in the lobby
  • Luggage storage
  • Tour/ticket assistance
For families
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
  • Elevator

Choose dates to view prices

About this area

What's nearby

  • In Rouen City Centre

Getting around

  • Rouen (URO-Rouen - Seine Valley) - 25 min drive
  • Theatre des Arts Tram Station - 2 min walk
  • Joffre-Mutualite Tram Station - 9 min walk
  • Gare-Rue Verte Tram Station - 12 min walk
  • Palais de Justice Tram Station - 4 min walk
  • Honoré de Balzac Tram Stop - 24 min walk

About this property

Hôtel de l'Europe

3-star hotel in the heart of Rouen City Centre
A coffee shop/cafe, dry cleaning/laundry services, and a bar are just a few of the amenities provided at Hôtel de l'Europe. Guests can connect to free WiFi in public areas.
You'll also find perks like:
  • Buffet breakfast (surcharge), tour/ticket assistance, and a 24-hour front desk
  • Luggage storage, an elevator, and a front desk safe
  • Smoke-free premises and free newspapers
  • Guest reviews say good things about the helpful staff and location
Room features
All guestrooms at Hôtel de l'Europe include comforts such as 24-hour room service and premium bedding, as well as amenities like sound-insulated walls. Guest reviews say good things about the comfortable, spacious rooms at the property.
More amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • Flat-screen TVs with satellite channels
  • Daily housekeeping, desks, and phones

Languages

English, French, German, Italian, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 24 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

Parking

  • No onsite parking
  • Street parking available

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:30 AM on weekends
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk

Accessibility

  • Braille/raised signage
  • Elevator
  • In-room accessibility
  • Bathroom emergency pull cord

Languages

  • English
  • French
  • German
  • Italian
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Phone

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 1.10 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 15 per person (approximately)

Renovations and closures

The property is closed between July 11 and July 19.

Children & extra beds

  • Cribs/infant beds are available for EUR 8.0 per day
  • Guests must contact this property in advance to reserve cribs/infant beds

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast and through room service.

Policies

Guests can rest easy knowing there's a smoke detector on site.

This property accepts credit cards and cash.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

L Europe Hotel Rouen
L Europe Rouen
Hotel l'Europe Rouen
l'Europe Rouen
Hôtel l'Europe Rouen
Hôtel de l'Europe Hotel
Hôtel de l'Europe Rouen
Hôtel de l'Europe Hotel Rouen

Frequently asked questions

Is Hôtel de l'Europe currently open?
The property is closed between July 11 and July 19.
Does Hôtel de l'Europe offer free cancellation for a full refund?
Yes, Hôtel de l'Europe does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hôtel de l'Europe?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hôtel de l'Europe?
Sorry, pets aren't allowed.
Is parking offered on site at Hôtel de l'Europe?
No, unfortunately, but there's street parking available.
What are the check-in and check-out times at Hôtel de l'Europe?
You can check in from 3:00 PM - midnight. Check-out time is 11 AM. Contactless check-in and check-out are available.
What is there to do at Hôtel de l'Europe and nearby?
Recommended spots to visit include Gros Horloge (2-min walk) and Jeanne d'Arc Church (4-min walk), along with Rouen Cathedral (5-min walk) and Tour Jeanne d'Arc (10-min walk).
Are there restaurants at or near Hôtel de l'Europe?
Yes. Nearby restaurants include La Couronne (3-min walk), La Taormina (3-min walk), and Marcel (3-min walk).
What's the area around Hôtel de l'Europe like?
Hôtel de l'Europe is in Rouen City Centre, a short 4-minute walk from Palais de Justice Tram Station and 2 minutes' walk from Gros Horloge. Travelers say this hotel is in a good location.

Overall score and ratings

8.2

Very good

8.7/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.1/10

Property conditions & facilities

7.7/10

Eco-friendliness

6/10 Good

Robert, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Decent hotel very close to the main attractions. Friendly front desk service.
1-night trip
Verified Hotels.com guest review

4/10 Fair

Overcharging at Hotel de l'Europe
Although the Hotel de L'Europe was in many ways OK, my main problem was that they insisted on charging me more that the agreed rate. I had understood from the booking website that the room would be 80 Euro for one night. In fact I was charged 92 Euro. Unfortunately I had no documentary evidence to hand for the 80 Euro rate. Bad mistake. Not a huge difference in price but this practice of claiming one rate when you book and another when you pay is, I'm told, fairly common. It is very poor practice.
David, 1-night trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Hotels.com guest review

6/10 Good

Good location
2-night trip
Verified Expedia guest review

10/10 Exceptional

lloyd, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

This is a very cozy hotel, with large and comfortable rooms, wonderful breakfast and excellent location.
Kugler, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

Excellent location.Very close to all major historical sites
Germán, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Large room great location not a bad walk from the train station
1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Excellent location, close to cathedral etc and easy to find (overnight parking nearby). Helpful and friendly staff.
1-night trip with friends
Verified Expedia guest review