Destination
Guests
All properties in Los Angeles, California, United States of America

Hotel Indigo Los Angeles Downtown, an IHG Hotel

Luxury hotel with 2 bars/lounges, near Staples Center

  • Free WiFi
From
NZ$271

Image gallery

  • Pool
  • Pool
  • Outdoor Pool
  • Outdoor Pool
  • Pool
Pool. Image 1 of 55.
1 / 55Pool
899 Francisco Street, Los Angeles, 90015, CA, United States of America
8.6.Fabulous.
  • I was disappointed. We arrived an hour before check-in and it was very busy. I was…

    Jun 7, 2021

  • Great Hotel, great rooms, great staff, the only problem was the smell of marihuana on the…

    Jun 6, 2021

See all 1,226 reviews

Official standards

This property advises that it adheres to Clean Promise (IHG) and COVID-19 Guidelines (CDC) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Dining options
Safe
Quiet

The following facilities or services will be unavailable from April 1 2021 to June 30 2021 (dates subject to change):
  • Bar/Lounge(s)
  • Fitness facilities
    • Free WiFi
    • Parking available
    • Pool
    • Non-smoking
    • Gym
    • Air Conditioning

    Property highlights

    Main amenities

    • 350 smoke-free guestrooms
    • Daily housekeeping
    • Restaurant and 2 bars/lounges
    • Outdoor pool
    • Breakfast available
    • 24-hour fitness center

    For families

    • Rollaway/extra beds (surcharge)
    • Refrigerator
    • Connecting/adjoining rooms available
    • Private bathroom
    • Premium TV channels
    • Television

    What’s around

    • In Downtown Los Angeles
    • Staples Center - 7 min walk
    • Los Angeles Convention Center - 8 min walk
    • University of Southern California - 42 min walk
    • Dodger Stadium - 3.2 mi / 5.1 km
    • Hollywood Walk of Fame - 7.9 mi / 12.8 km

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    • Room, 1 King Bed, Non Smoking (High Floor)
    • Room, 2 Queen Beds
    • Executive Room, 1 King Bed, Non Smoking
    • Standard Room
    • Junior Suite, 1 King Bed, Non Smoking
    • Studio Suite, 1 King Bed
    • Room, 2 Queen Beds, Non Smoking (High Floor)
    • Executive Room, Non Smoking (2 Bed)
    • Standard Room, 1 King Bed, Non Smoking
    • Superior Room
    • Room, 1 King Bed, Accessible, Non Smoking (Mobil Roll In Shwr)
    • Room, 1 King Bed, Accessible, Non Smoking (Hearing)
    • Deluxe Room, 1 King Bed, Accessible, Non Smoking (Hearing)
    • Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)
    • Room, Accessible, Non Smoking (2 Bed, Hearing)
    • Deluxe Room, Accessible, Non Smoking (2 Bed, Hearing)
    • Room, Accessible, Non Smoking (2 Bed, Mobil Roll Shwr)
    • Suite (Indigo)

    Location

    899 Francisco Street, Los Angeles, 90015, CA, United States of America
    • In Downtown Los Angeles
    • Staples Center - 7 min walk
    • Los Angeles Convention Center - 8 min walk

    What’s around

    Landmarks

    • In Downtown Los Angeles
    • Staples Center - 7 min walk
    • Los Angeles Convention Center - 8 min walk
    • University of Southern California - 42 min walk
    • Dodger Stadium - 3.2 mi / 5.1 km
    • Hollywood Walk of Fame - 7.9 mi / 12.8 km
    • The Grove - 9.8 mi / 15.8 km
    • Universal Studios Hollywood - 10 mi / 16.2 km
    • Warner Brothers Studio - 10.8 mi / 17.3 km
    • Los Angeles Forum - 14.7 mi / 23.7 km
    • SoFi Stadium - 15 mi / 24.1 km

    Getting around

    • Los Angeles Intl. (LAX) - 27 min drive
    • Hawthorne, CA (HHR-Hawthorne Municipal) - 18 min drive
    • Bob Hope Airport (BUR) - 24 min drive
    • Long Beach Municipal Airport (LGB) - 27 min drive
    • Van Nuys, CA (VNY) - 26 min drive
    • Los Angeles Union Station - 7 min drive
    • Los Angeles Cal State Station - 8 min drive
    • Glendale Transportation Center - 9 min drive
    • 7th Street - Metro Center Station - 9 min walk
    • Pico Station - 12 min walk
    • Pershing Square Station - 19 min walk

    At a glance

    Hotel size

    • This hotel has 350 rooms
    • This hotel is arranged over 18 floors

    Arriving/leaving

    • Check-in time 4:00 PM-2:00 AM
    • Check-out time is 11:00 AM
    • Express check-out

    Restrictions related to your trip

    • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

    Special check-in instructions

    Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required

    Pets

    • Pets allowed (dogs only)*
    • Food and water bowls available

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Parking

    • Secured covered onsite valet parking (USD 44 per night; includes in/out privileges)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site

    Other information

    • Smoke-free property
    *See small print for additional details or extra charges

    In the hotel

    Food and drink

    • Cooked-to-order breakfast daily (surcharge)
    • 2 bars/lounges
    • Restaurant
    • Snack bar/deli
    • Poolside bar
    • Room service (during limited hours)
    • Coffee/tea in a common area

    Things to do

    • Outdoor seasonal pool
    • Outdoor pool
    • 24-hour fitness facilities
    • Free pool cabanas
    • Pool sun loungers
    • Pool umbrellas

    Working away

    • 24-hour business center
    • Number of meeting rooms - 12
    • Conference space
    • Conference space size (feet) - 3850
    • Conference space size (meters) - 358
    • Conference center
    • Computer station

    Services

    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Dry cleaning/laundry service
    • Laundry facilities
    • Luggage storage
    • Wedding services
    • Multilingual staff
    • Porter/bellhop

    Facilities

    • Number of buildings/towers - 1
    • Year Built - 2017
    • Elevator
    • ATM/banking
    • Safe-deposit box at front desk
    • Garden
    • Picnic area
    • Terrace
    • Television in common areas

    Accessibility

    • Braille or raised signage
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair accessible
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking
    • Assistive listening devices available
    • Braille signage

    Languages Spoken

    • Chinese
    • English
    • Spanish

    In the room

    Home comforts

    • In-room climate control (air conditioning)
    • Coffee/tea maker
    • Iron/ironing board

    Sleep well

    • Hypo-allergenic bedding available
    • Down comforter
    • Blackout drapes/curtains
    • Soundproofed rooms
    • Premium bedding
    • Pillowtop mattress

    Freshen up

    • Private bathroom
    • Shower only
    • Designer toiletries
    • Hair dryer

    Be entertained

    • 43-inch LED TV
    • Premium TV channels
    • MP3 docking station

    Stay connected

    • Free newspaper
    • Free WiFi
    • Free local calls

    Food and drink

    • Refrigerator

    More

    • Daily housekeeping
    • In-room safe
    • Connecting/adjoining rooms available

    Special features

    Dining

    Metropole Bar + Kitchen - This restaurant specializes in local cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

    18 Social - This rooftop bar specializes in local cuisine and serves light fare only. Happy hour is offered. Open daily.

    In Room Dining - This restaurant serves breakfast, lunch, dinner, and light fare. A children's menu is available. Open daily.

    Small print

    Also known as

    • Indigo Los Angeles Downtown
    • Hotel Indigo Los Angeles Downtown, an IHG Hotel Hotel
    • Hotel Indigo Los Angeles Downtown, an IHG Hotel Los Angeles
    • Hotel Indigo Los Angeles Downtown

    Optional extras

    Early check-in can be arranged for an extra charge (subject to availability, amount varies)

    Late check-in between noon and 4:00 PM can be arranged for an extra charge (amount varies)

    Late check-out can be arranged for an extra charge (subject to availability, amount varies)

    Covered valet parking costs USD 44 per night with in/out privileges

    Rollaway beds are available for USD 45.0 per day

    Breakfast costs between USD 15 and USD 30 for adults, and USD 10 and USD 20 for children (approximately)

    Cribs/Infant beds are available for USD 40.0 per day

    Pets are allowed for an extra charge of USD 35 per pet, per stay

    Service animals exempt from fees

    Policies

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    Only registered guests are allowed in the guestrooms.

    The seasonal pool is open from January to March.

    Guests must contact this property in advance to reserve cribs/infant beds.

    Guests can rest easy knowing there's a carbon monoxide detector and a smoke detector on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

    Contactless check-out is available.

    Enhanced food service safety measures are in place.

    Individually-wrapped food options are available for breakfast, lunch, and dinner.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

    This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

    This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

    This property accepts credit cards. Cash is not accepted.

    Mandatory fees

    Pet deposit: USD 35.00 per stay

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs

    • Yes, Hotel Indigo Los Angeles Downtown, an IHG Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
    • Yes. Valet parking costs USD 44 per night. Electric vehicle charging is available.
    • Yes, there's a seasonal outdoor pool.
    • Yes, dogs are welcome. There's a charge of USD 35 per pet, per stay, and there's also a deposit of USD 35.00 per stay. Service animals are exempt from fees. Food and water bowls are available.
    • You can check in from 4:00 PM - 2:00 AM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
    • Yes, Metropole Bar + Kitchen offers local cuisine. Nearby restaurants include Yard House (4-min walk), Faith & Flower (4-min walk), and WP24 by Wolfgang Puck (4-min walk).
    • No, this hotel doesn't have a casino, but Commerce Casino (11-min drive) and The Bicycle Casino (13-min drive) are both nearby.
    • Hotel Indigo Los Angeles Downtown, an IHG Hotel has 2 bars, an outdoor pool, and a 24-hour fitness center, as well as a picnic area and a garden.
    8.6.Fabulous.
    • 10.0.Exceptional

      Nos encanto !

      Muy bonito el hotel, muy atentos con el servicio, la ubicación muy buena. El diseño padrisimo ! Claro que volveríamos a ir !

      ALBERTO, 3 night family trip, Jun 1, 2021

      Verified Hotels.com guest review

    • 8.0.Very good

      Hotel > Hotels.com

      The hotel staff was friendly and accommodating. The staff at the hotel corrected hotels.com‘s error and were gracious about it while I sat on hold with hotels.com with an automated voice telling me that it would be “four hours for the next available representative“. The Hotel was nicer than expected. There was a surprise when I checked in, the valet parking is the only parking and it is $48 a day. Well the room was great the AC unit was loud and Obnoxious.

      Jonathan, 4 night business trip, May 25, 2021

      Verified Hotels.com guest review

    • 8.0.Very good

      They were very nice, they assisted with storing a birthday cake I had delivered to the hotel and hosting the birthday dinner. There was an issue with double charging for parking and I expected more from the executive “suite.” Although, it was an overall nice stay.

      Niesha, 3 night family trip, May 23, 2021

      Verified Hotels.com guest review

    • 2.0.Poor

      Terrible service. We got a room that wasn't ready

      Jon, 1 night family trip, May 18, 2021

      Verified Hotels.com guest review

    • 8.0.Very good

      Service could be better but it’s a nice hotel

      The hotel itself was nice looking, and they have valet service. The room condition was pretty cool as well with a nice walk in shower. The TV was a bit small but not the end of the world there. Biggest issue was just having someone come in to do housekeeping. Something as simple as taking the trash out and such, they had to make guests request it 24 hours in advance..I know we stayed during the pandemic but seriously?? For one example we needed another roll of toilet paper and we were literally told that the NEXT morning the staff would bring up another one..that’s ridiculous. So again good hotel itself , just the staff and the policies were just off a little bit.

      Patrick, 4 night trip, May 16, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Besides the fact that they told me at check in to request housekeeping because of COVID and I did and still never received it, the stay was pleasant.

      whytney, 3 night trip with friends, Apr 22, 2021

      Verified Hotels.com guest review

    • 4.0.Fair

      Less then poor service hotel

      Poor service, internet went out for hours while trying to send a client a proposal. Glasses at the bar were dirty. They clean my glass on first drink and they did it again service me with a dirty glass with my second drink.

      Jose, 4 night business trip, Apr 19, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Fun Downtown LA Hotel - No Free Parking

      This is a lovely hotel in Downtown LA. We enjoyed our stay. While parking was $45-$50 for Valet parking, plus tips, we found a lot two blocks away for $8/day, and were fine with that. They have rooftop pool, and it would be fun to watch the sunset there, but it closes at 5 or so. That was disappointing but due to COVID, I believe.

      Heather, 2 night family trip, Apr 6, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Excellent

      Angela, 1 night trip, Mar 19, 2021

      Verified Hotels.com guest review

    • 4.0.Fair

      Don’t stay here if you have a schedule

      The valet parking is horrific. It takes an average of 30 minutes to get your car. They are unapologetic about their poor service. The hotel can’t/won’t do anything about valet because they are a contracted 3rd party and claim “nothing we can do”. Because it took nearly 45min to retrieve my car I missed my doctors appointment, which I flew into LA to do specifically. Hotel and valet didn’t seem to care and blamed most things on the pandemic.

      Derek, 3 night business trip, Mar 17, 2021

      Verified Hotels.com guest review

    See all 1,226 reviews