Estadio Nacional Mateo Flores - 10 min walk - 0.9 km
Guatemala City Hall - 11 min walk - 1.0 km
Palace of Justice - 13 min walk - 1.1 km
Getting around
Guatemala City (GUA-La Aurora Intl.) - 18 min drive
Restaurants
Øl - 1 min walk
San Martín - 3 min walk
Flor De Lis - 3 min walk
Red Zebra - 2 min walk
Santo Remedio Vía 8 Zona 4 - 2 min walk
About this property
Hostal Urban
When you stay at Hostal Urban, you'll be within a 10-minute drive of Paseo Cayala and U.S. Embassy in Guatemala.
At a glance
DONE
Hotel size
16 rooms
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Arriving/Leaving
Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 10:00 AM
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cots (infant beds)
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING
Parking
No on-site parking
DONE
Other information
Smoke-free property
Property amenities
Services
24-hour front desk
Accessibility
Front entrance ramp
Well-lit path to entrance
Room amenities
Home comfort
Iron/ironing board (on request)
Sleep well
Bed sheets provided
Stay connected
Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
More
Housekeeping once per stay
Fees & policies
Refundable deposits
Cash deposit: USD 30 per accommodation, per stay
Policies
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Noise-free guestrooms cannot be guaranteed.
This property does not have lifts.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche
Frequently asked questions
Are pets allowed at Hostal Urban?
Sorry, pets aren't allowed.
Is parking offered on site at Hostal Urban?
Sorry, there's no on-site parking at Hostal Urban.
What are the check-in and check-out times at Hostal Urban?
You can check in starting at 2:00 PM. Check-out time is 10:00 AM.
What's the area around Hostal Urban like?
Hostal Urban is in Zona 4, a short 6-minute walk from Avenida La Reforma and 10 minutes' walk from Torre del Reformador.
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Reviews
Hostal Urban Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6
Cleanliness
6.6
Amenities
8.0
Staff & service
7.0
Property conditions & facilities
Reviews
Verified
6/10 Good
21 September 2025
Good location, decent room for the price, nice quiet coffee shop in the same property.
They ask you to leave a deposit or your ID.
Not a bad place to stay place to stay for a couple of nights for the price.
Daniel
Daniel, 2-night trip
Verified
10/10 Exceptional
4 September 2025
Excellent
Steven
Steven, 1-night trip
Verified
10/10 Exceptional
28 September 2025
Perfect
Magin
Magin, 1-night trip
Verified
8/10 Very good
2 October 2025
Great value for the cost
The rooms were very clean and functional. As has been mentioned before, the beds are old and springy. You definitely get great value for the price. The staff is very helpful and understanding. The rooftop balcony has a good view of zone 4. One bonus of location is the nearby mall and supermarket.
Nate
Nate, 2-night trip
Verified
8/10 Very good
9 October 2025
Nothing special
It is a decent stay, nothing special. I was the only tennet that night so i switched toba more comfortable room. I wish i moved to the hostel before to interact with mote guests and for a better price. The only benefit is location for this place, but the fee is a little to high for the quality of the place.
Nate
Nate, 1-night trip
Verified
4/10 Fair
24 January 2026
They wouldnt let me check in unless they kept my passport (totally illegal) or pay a deposit with no receipt…
I asked for a mug and a pan for hot water, and they took a photo of me with the pan/mug as proof that they lent it.. first time in my life to see this ridicoulous and terrible customer service practices..
Daniel
Daniel, 1-night trip
Verified
2/10 Poor
22 October 2025
This place is nothing like the photos advertised. The room was filthy, smelled awful, and the beds were dirty and had bugs on them. When I arrived, they demanded my passport and refused to return it unless I paid Q200. The walls were stained with what appeared to be bodily fluids, and the bathroom smelled so bad I couldn’t even shower there.
I immediately showed them the pictures I took of the bed and walls, but they still refused to give me a refund. I had no choice but to leave. Thankfully I found a great hotel around the corner called (Good Hotel) that save my day, and the experience was a totally 180* from what I experienced with Hostal Urban. This was an extremely unpleasant and unsafe experience, and I would strongly warn others to avoid staying here.
Hans
Hans, 2-night trip
Verified
2/10 Poor
3 February 2026
No me volvería a hospedar en este lugar. Varias cosas, el suelo de la cocina era de cubos de vidrio, los cuales estaban rotos y de hecho solo tenía una cinta transparente encima. Existe un alto riesgo de cortarse. Tengo fotos y videos que lo prueban
Los paños manchados, las sábanas y fundas de almohadas rotas. El baño olía mal y estaba super sucio. Nada es como en las fotos.