Guests
All properties in Cardiff, Wales, United Kingdom

The Royal Hotel Cardiff

3.5-star hotel with restaurant, near St. David's Hall

  • Free WiFi
From
NZ$154

Image gallery

  • Standard Double Room - Guest Room
  • Standard Double Room - Guest Room
  • Cinema Room - Children’s Theme Room
  • Deluxe Double Room - Living Area
  • Standard Double Room - Guest Room
Standard Double Room - Guest Room. Image 1 of 56.
1 / 56Standard Double Room - Guest Room
88 St Mary Street, Cardiff, CF101DW, Wales, United Kingdom
8.6.Fabulous.
  • Lovely spacious room, right in the city centre. Staff were friendly and helpful, but…

    Feb 27, 2019

  • Really enjoy our stay still covid protected felt very safe great location staff was…

    Oct 22, 2021

See all 474 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 72 hours
  • Contactless check-in is available
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Shopping
Dining options
Safe
  • Free WiFi
  • Parking available
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 60 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour front desk
  • Coffee/tea in a common area

For families

  • Cribs/infant beds (surcharge)
  • Private bathroom
  • Television
  • Free toiletries
  • Daily housekeeping
  • Iron/ironing board

What’s around

  • In Cardiff City Centre
  • Principality Stadium - 5 min walk
  • Cardiff Motorpoint Arena - 5 min walk
  • Cardiff Bay - 9 min walk
  • Cardiff Castle - 5 min walk
  • Cardiff University - 20 min walk

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Enter dates for 2 guests

Guests
  • Standard Double Room
  • Standard Twin Room
  • Deluxe Double Room
  • Standard Triple Room
  • Cinema Room

What’s around

Landmarks

  • In Cardiff City Centre
  • Principality Stadium - 5 min walk
  • Cardiff Motorpoint Arena - 5 min walk
  • Cardiff Bay - 9 min walk
  • Cardiff Castle - 5 min walk
  • Cardiff University - 20 min walk
  • St. David's Hall - 5 min walk
  • Wales Millennium Centre - 24 min walk
  • Cardiff City Stadium - 28 min walk
  • Caerphilly Castle - 8.5 mi / 13.7 km
  • Barry Island Beach - 10.1 mi / 16.3 km

Getting around

  • Cardiff International Airport (CWL) - 19 min drive
  • Bristol International Airport (BRS) - 58 min drive
  • Cardiff Central Station - 4 min walk
  • Cardiff (CFW-Cardiff Train Station) - 4 min walk
  • Cardiff Queen Street Station - 9 min walk
map
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88 St Mary Street, Cardiff, CF101DW, Wales, United Kingdom

At a glance

Hotel size

  • This hotel has 60 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 3 PM-2 AM
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival. The Hotel has entrances on both Westgate Street, CF10 1TL and St Mary Street - CF10 1DW (Pedestrianized). Guests with heavy luggage or guests with mobility issues are recommended to use the Westgate Street entrance, CF10 1TL, which is step free.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking
  • Offsite parking nearby (GBP 16 per day; discounts available)

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)
  • Coffee/tea in a common area

Things to do

  • Golf lessons available nearby
  • Golfing nearby

Working away

  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 2367
  • Conference space size (meters) - 220

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Wedding services
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Year Built - 1866
  • Elevator
  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Low-height counters/sink
  • Grab bar - near toilet
  • Visual fire alarm

Languages Spoken

  • Czech
  • English
  • Italian
  • Latvian
  • Polish
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer

Be entertained

  • TV

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors

Special features

Dining

Fitz Bar - This restaurant specializes in British cuisine and serves breakfast and dinner.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of GBP 14 for adults and GBP 7 for children (approximately)
  • Early check-in can be arranged for an extra charge of GBP 10 (subject to availability)
  • Late check-out can be arranged for an extra charge of GBP 10 (subject to availability)
  • Credit card charges are subject to an extra charge of GBP 2

Children & extra bedsPay at property

  • Cribs/infant beds are available for GBP 5.0 per night

PetsPay at property

  • Service animals exempt from fees

ParkingPay at property

  • Parking is available nearby and costs GBP 16 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings, and can be accessed from outside the building via exterior corridors.

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts Visa, Mastercard and debit cards. Cash is not accepted.

Also known as

  • Cardiff Hotel
  • The Royal Hotel Cardiff Cardiff
  • The Royal Hotel Cardiff Hotel Cardiff
  • Cardiff Royal
  • Cardiff Royal Hotel
  • Hotel Cardiff
  • Hotel Royal Cardiff
  • Royal Cardiff
  • Royal Cardiff Hotel
  • Royal Hotel Cardiff
  • The Royal Hotel Cardiff Hotel

*See fees & policies for additional details or extra charges

FAQs

  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • No, unfortunately, but there's discounted parking nearby.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3 PM - 2 AM. There's a charge of GBP 10 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of GBP 10 (subject to availability). Contactless check-in and check-out are available.
  • Yes, Fitz Bar offers British cuisine. Nearby restaurants include Ask (3-min walk), Las Iguanas (3-min walk), and Carluccio's (4-min walk).
  • Recommended spots to visit include St. David's Hall (5-min walk) and Principality Stadium (5-min walk), along with Cardiff Castle (5-min walk) and Cardiff Motorpoint Arena (5-min walk).
8.6.Fabulous.
  • 6.0.Good

    Never again

    Having to wait until 3pm to get our room when you want to want to go and experience the city don't see no point staying 1 night when u dont have time and when it come to the bed what a sleep less night i had when they charged me to sleep in a broken bed

    JONATHAN, 1 night trip, Oct 16, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Good location. Clean and safe

    1 night trip, Oct 8, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Good place but

    We've stayed for two nights at the Royal Hotel. The room wasn't great, not bad either. We've stayed on the top floor, but still, we can hear the bars downstairs. We've read about this in previous comments and still holds true. The entrance to the premises is a little disappointing. Maybe it also kills the vibe a little. People overall are quite nice. The breakfast was good. The location is great definitely, but I was expecting definetely more from the rest of the stay.

    2 night trip, Oct 8, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Convenient In the city centre close to surrounding area.

    2 night trip, Oct 4, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent stay

    Excellent location , service was impeccable. Brendan behind the bar was a delight. Complimentary wine and breakfast too . Very impressed will definitely stay there again . Many thanks keep up the very high standard

    Ricky, 1 night trip, Oct 2, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Worst i have stayed in

    No early check in allowed, even offered to pay for it and they refused which was a massive inconvience considering the prices of a room at the minute. The room itself was ok and clean but the water would not turn hot so had to have a cold shower in the morning. The bed was rock sold and i could feel the springs, it was literally the worst hotel bed i have ever slept on. Only had enough coffee for 1 cup in the morning also. Would not recommend at all

    Michael, 1 night trip, Oct 2, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    The receptionist on evening was rude and not helpful,my wife caught toe in door and he refused to give a plaster

    Neil, 1 night trip, Sep 25, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    We would stay again

    All the staff be it reception, (even before we got there - Eva answering a query) and in the breakfast room they could not have been more helpful. Breakfast was excellent, asked for a poached egg and they went away and made it. I only marked down comfort as there were three of us (Adults) in a large room,and only one chair, yet there was loads of floor space for a sofa or more chairs. It was an excellent room for a family with grown up children sharing

    1 night family trip, Sep 18, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great stay

    Exceeded expectations…room and common areas were immaculately clean and the staff were fantastic and welcoming. The hotel breakfast was one of the best I’ve had and I stay in hotels most weeks with work. Would definitely return next time I’m in Cardiff.

    Matthew, 2 night trip, Sep 3, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Mediocre at best

    Mediocre at best. For the price expected a nicer hotel. Towels, air conditioning, lighting need improvement. Bed sheets were visibly stained. No housekeeping.

    Sheldon, 2 night trip, Aug 28, 2021

    Verified Hotels.com guest review

See all 474 reviews