This hotel was positioned to get a great rating--affordable, very kind owners, beautiful scenery. Here's why it failed to live up to my expectations: the water in the shower barely trickled and was lukewarm at best. There were four of us traveling together, so this made shower time very unpleasant. Secondly, it was a chilly night and the heat in the room did not work. This made for less than optimal sleeping conditions. Lastly, my family wanted to use the hot tub, but we were told that it took 4 hours to heat up the water and that we could only use it if we stayed another night. That was unfortunate. This place has potential, but unfortunately we found it lacking in more ways than one.