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Paradise Resort Club and Spa, Canmore, Canada

3.5-star3.5 stars
109 - 1151 Sidney StCanmoreABT1W 3G1Canada

Canmore mountain condo with fireplace, kitchen
  • Free WiFi and free parking
Good7.0
Pool
Great pool
Location
Great location
Service
Service could be improved
Cleanliness
Could use a good cleaning
34See all 34 Hotels.com reviews

Paradise Resort Club and Spa, Canmore, Canada

from NZ$867
  • Luxury Condo, 1 Bedroom, Balcony, Mountain View
  • Luxury Condo, 2 Bedrooms, Balcony, Mountain View
  • Luxury Condo, 3 Bedrooms, Connecting Rooms, Mountain View
  • Family Condo, 2 Bedrooms, Accessible, Jetted Tub

At a glance

Key facts

Hotel size

  • This hotel has 125 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 4 PM-10 PM
  • Check-out time is 10 AM
  • Express check-out
The front desk is open daily from 9 AM - 10 PM
The check-in location differs from the property location. To check in, go to Sunset Resorts Canmore
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free self parking (limited)

  • Free nearby parking

Other information

  • Smoke-free property
  • Resort fee included
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Barbecue grills
Things to do
  • Indoor pool
  • Children's pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Waterslide
  • Free use of nearby fitness center
  • Arcade/game room
  • Billiards or pool table
Working away
  • Business center
  • One meeting room
  • Computer station
Services
  • Front desk (limited hours)
  • Concierge services
  • Laundry facilities
  • Hair salon
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Year Built 2010
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Picnic area
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
  • Washer/dryer
Sleep well
  • Blackout drapes/curtains
  • Sofa bed
  • Sofa bed size double
  • Pillowtop mattress
Things to enjoy
  • Fireplace
  • Separate dining area
  • Separate living room
  • Separate sitting area
  • Furnished balcony
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • 40-inch flat-screen TV
  • Cable TV channels
  • DVD player
Stay connected
  • Free WiFi
  • Free local calls
Food and drink
  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
  • Dishwasher
More
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Canmore Spa and Hair has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, massages, and facials. A variety of treatment therapies are provided, including reflexology.

The spa is open select days.

Paradise Resort Club and Spa, Canmore, Canada’s small print

Also known as

  • Paradise Club Canmore
  • Paradise Club Resort
  • Paradise Resort Club
  • Paradise Resort Club Canmore
  • Resort Club

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

  • Pool access available from 8 AM to 10 PM.
  • Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

    Guests under 18 years old are not allowed in the swimming pool or fitness facility.

    Parking height restrictions apply.

    Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

    Mandatory fees

    Deposit: CAD 500.00 per stay

    The charges below are included in the total price displayed:

    • Resort fee

    Resort fee inclusions:

    • Pool access
    • Fitness center access
    • Partner property pool access
    • Partner property access
    • Nearby fitness center access
    • Ski storage
    • Bicycle storage
    • Business center/computer access
    • Internet access (may be limited)
    • Phone calls (may be limited)
    • Faxes
    • In-room safe
    • In-room coffee
    • Laundry facilities
    • Self parking
    • Parking
    • Lending library access
    • Housekeeping

    Inclusions may be listed elsewhere on the page as free or for a surcharge.

    Optional extras

    Early check-in can be arranged for an extra charge of CAD 40.00

    Late check-out can be arranged for an extra charge of CAD 40.00

    Babysitting/childcare is available for an extra charge

    We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

    What’s around Paradise Resort Club and Spa, Canmore, Canada

    Landmarks

    • Heart of Canmore
    • Canmore Museum and Geoscience Centre - 17 min walk
    • Canmore Golf and Curling Club - 24 min walk
    • Cross Zee Ranch - 35 min walk
    • Canmore Caverns - 40 min walk
    • Silvertip Golf Course - 45 min walk
    • Canmore Nordic Centre Provincial Park - 3.3 mi / 5.3 km
    • Wind Ridge Trail - 6.2 mi / 9.9 km

    Getting around

    • Calgary, AB (YYC-Calgary Intl.) - 73 min drive
    • Banff Station - 21 min drive
    • Free self parking
    • Free parking nearby
    • Limited parking

    Recent reviews

    Good 7.0 From 34 reviews

    Paradise Resort Club and Spa, Canmore, Canada
    Good6.0
    problem checking in
    I am writing to you to express my frustration regarding my stay this past weekend. We initially booked a room at the Paradise resort with the understanding that it was more expensive but a bit more upscale. Upon arrival we were being talked into taking a cheaper suite in the sunset resort. After refusing to stay there we were told that the booking didn't show up as a paradise resort booking (someone needs to fix the system?!?) and therefore we would have to change rooms the next day. In a rush to get the room and get our one year old settled we accepted this as we didn't really have any other choice. This resulted in the next struggle we called ahead to request a crib and we were told that the hotel has both playpens and cribs we asked for a crib as our son does not like sleeping in a playpen (this is actually not allowed anymore either - check Health Canada). Upon requesting the crib once the room was sorted out we were given a playpen and told there was no crib...why did someone tell us over the phone you had both then?!? The next day when we go to move rooms the new room is smaller and has no room for a playpen. After a few hours of wasting time struggling back and forth we move furniture around and figure out a way to make it work by putting the playpen in the closet and accepting that otherwise we will just waste MORE time on our already limited vacation time. Then comes our next disappointment on Sunday when we get our son ready to go in the pool & the pool is closed .
    bashir, ca3 night trip
    Paradise Resort Club and Spa, Canmore, Canada
    Very Good8.0
    We enjoyed our time...the pool area and water was a little cool for our young children which meant they got quite chilled.
    A Traveller, ca2 night trip
    Paradise Resort Club and Spa, Canmore, Canada
    Fair4.0
    Noisy and run down for the price
    Reception was friendly and pointed us in the direction of the elevators from the free underground parking, However the elevator was broken down and remained so while we stayed there. Reception weren’t aware of this. The room keys didn’t work and upon returning to reception it took a while to raise someone. In fact every time we went to reception there was someone new there and didn’t know who we were.. When we finally got in to the room it was spacious and the idea of the kitchen was great. However the appliances were aging and all were very noisy. A constant electrical hum from the switchboard and no sound proofing from room upstairs made the apartment noisy. There was no heating vent in the bedroom & leaky window made the bedroom cold. Fireplace would not turn on & tv remote didn’t work. Reception didn’t tell us about a resort fee which appeared unexpectedly on our credit card bill after we returned home. So while the location was very scenic and spa pool was great, overall it was expensive for what we got and wasn’t a great experience.
    Philip, us2 night romance trip
    Paradise Resort Club and Spa, Canmore, Canada
    Good6.0
    Disappointed
    The air conditioner didn't work, only winter bedding available. The couch was a pull out couch but the seat cushions were so worn down you couldn't sit on the couch without metal bars digging into your legs. The showers had all the bells and whistles but you couldn't turn the heat of the water down. It was either very hot or extremely hot. Finding the reception area was difficult. Had to ask another hotel how to get there.
    A Traveller, ca3 night family trip
    Paradise Resort Club and Spa, Canmore, Canada
    Very Good8.0
    Kiddie pool great for little ones. Good view of mountains. Showers looked fancy but didn't worked that great.
    Linda, ca3 night family trip

    See all reviews

    Paradise Resort Club and Spa, Canmore, Canada

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