Guests
All properties in Otaru, Hokkaido, Japan

Dormy Inn Premium Otaru Natural Hot Spring

3-star hotel with restaurant, near Otaru Canal

  • Free WiFi
From
NZ$90

Image gallery

  • Hotel Front – Evening/Night
  • Hotel Front – Evening/Night
  • Indoor Spa Tub
  • Moderate Twin Room, Non Smoking (21sqm) - Bathroom
  • Hotel Front – Evening/Night
Hotel Front – Evening/Night. Image 1 of 40.
1 / 40Hotel Front – Evening/Night
3-9-1, Inaho, Otaru, 047-0032, Hokkaido, Japan
8.8.Fabulous.
  • Nice onsen!

    Sep 13, 2021

  • It’s terrible to park the car. The system doesn’t work correctly before 3pm. The…

    Jul 22, 2021

See all 492 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Transport options
Safe
Shopping
  • Free WiFi
  • Parking available

Property highlights

Main amenities

  • 245 guestrooms
  • Daily housekeeping
  • Restaurant
  • 4 spa tubs
  • Sauna
  • Self parking

For families

  • Daily housekeeping
  • Laundry facilities
  • Hair dryer
  • Blackout drapes/curtains
  • Elevator
  • Digital TV service

What’s around

  • Heart of Otaru
  • Otaru Canal - 8 min walk
  • Sakaimachi Street - 8 min walk
  • Otaru City Art Museum - 9 min walk
  • Otaru City General Museum Ungakan - 9 min walk
  • Tomioka Catholic Church - 13 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Moderate Double Room, Smoking (15sqm)
  • Moderate Double Room, Non Smoking (15sqm)
  • Moderate Twin Room, Smoking (21sqm)
  • Moderate Twin Room, Non Smoking (21sqm)
  • Moderate Twin Room + Tatami, Non Smoking (21sqm)
  • Moderate Double Room, Non Smoking (15sqm) (No Cleaning Service)
  • Moderate Double Room, Smoking (15sqm) (No Cleaning Service)
  • Moderate Twin Room, Non Smoking (21sqm) (No Cleaning Service)
  • Moderate Twin Room, Smoking (21sqm) (No Cleaning Service)
  • Moderate Twin Room + Tatami, Non Smoking (21sqm) (No Cleaning Service)
  • Run of the house, Non Smoking (Day Use 9AM - 5PM)
  • Run of the house, Smoking (Day Use 9AM - 5PM)
  • Moderate Double Room(15sqm) W/4 nights Smoking(No cleaning)
  • Moderate Double Room (15sqm) W/4 nights Non Smoking(No cleaning)
  • Moderate Twin Room (21sqm) W/4 nights Smoking(No cleaning)
  • Moderate Twin Room (21sqm) W/4 nights Non Smoking(No cleaning)
  • Moderate Twin Room + Tatami (21sqm) W/4 nights Non Smoking(No cleaning)

What’s around

Landmarks

  • Heart of Otaru
  • Otaru Canal - 8 min walk
  • Sakaimachi Street - 8 min walk
  • Otaru City Art Museum - 9 min walk
  • Otaru City General Museum Ungakan - 9 min walk
  • Tomioka Catholic Church - 13 min walk
  • Ironaifuto Park - 15 min walk
  • Suitengu - 18 min walk
  • Rinyu Morning Market - 18 min walk
  • Otaru Museum - 21 min walk
  • Otaru Music Box Museum - 22 min walk

Getting around

  • New Chitose Airport (CTS) - 65 min drive
  • Okadama Airport (OKD) - 33 min drive
  • Hoshimi Station - 18 min drive
  • Inaho Station - 20 min drive
  • Hoshioki Station - 21 min drive
map
See on map
3-9-1, Inaho, Otaru, 047-0032, Hokkaido, Japan

At a glance

Hotel size

  • This hotel has 245 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • Check-in time 3 PM-5:30 AM
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 20

Children

  • One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite self parking (JPY 1200 per night; includes in/out privileges)
  • Onsite parking limited
  • Height restrictions apply for onsite parking
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Restaurant

Things to do

  • Number of spa tubs - 4
  • Sauna
  • Bicycle rentals nearby
  • Snowboarding nearby

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2009
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)

Accessibility

  • In-room accessibility
  • Wheelchair-accessible registration desk

Languages Spoken

  • Chinese
  • English
  • Japanese

In the room

Home comforts

  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms

Freshen up

  • Partially open bathroom
  • Rainfall showerhead
  • Shower only
  • Bidet
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Digital TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping

Special features

Dining

Kitanobannya - This buffet restaurant serves breakfast only.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150 per person, per night. This tax does not apply to children under 15 years of age.

Optional extras

  • Housekeeping is available for an additional fee

ParkingPay at property

  • Self parking costs JPY 1200 per night with in/out privileges
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted.

For the comfort of guests using the public bathing areas and other public facilities, guests with large tattoos are not permitted to use the facilities. Guests with tattoos may use the bathing facilities if their tattoos are smaller than 3.15 inches (8 centimeters) by 5.11 inches (13 centimeters) and are covered with a sticker provided by the property.

Also known as

  • Dormy Inn Otaru
  • Dormy Otaru Natural Hot Spring
  • Dormy Premium Otaru
  • Otaru Dormy Inn
  • Dormy Inn Premium Otaru Hokkaido
  • Dormy Inn Premium Otaru Hotel Otaru
  • Dormy Inn Premium Otaru Natural Hot Spring Hotel
  • Dormy Inn Premium Otaru Natural Hot Spring Otaru
  • Dormy Inn Premium Otaru Natural Hot Spring Hotel Otaru

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Dormy Inn Premium Otaru Natural Hot Spring does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs JPY 1200 per night. Parking spots may be limited.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3 PM - 5:30 AM. Check-out time is 11 AM. Contactless check-out is available.
  • Yes, there's an onsite restaurant, kitanobannya. Nearby restaurants include Hikari (3-min walk), Naruto (3-min walk), and Yabuhan Soba (4-min walk).
  • During the winter, enjoy nearby recreation like snowboarding and skiing, and return when the snow melts for cycling. Soothe your senses in one of the 4 spa tubs or enjoy the use of a sauna.
8.8.Fabulous.
  • 10.0.Exceptional

    Premium Stay at the Dormy

    This is a newer hotel that is part of a Japanese chain so the condition and services were very good. The front desk was attended by several staff so check in was fast. Room was spacious for a Japanese style room with roomy entrance area, sink seperate from bathroom, comfy futon beds and a sitting area in front of the window. Had an onsen style sauna but i dont think it is hot spring water in it. Facility was clean and spacious. There is a restaurant on premises offering free hot soup after 930pm. Parking is indoor underground in a car stacker and will cost $$. Asked for extra pillows and promptly received them. Great comfy place close to the Otaru canal.

    Paul, 1 night family trip, Feb 14, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Room needs some update

    1 night trip, Feb 14, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Onsen is very good, front line staff service is very normal. The parking staff is nice

    EX, 2 night family trip, Feb 10, 2020

    Verified Expedia guest review

  • 8.0.Very good

    The hotel building is old but fine. The location is very good.

    1 night romance trip, Jan 27, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent for price condition and everything. The location is good 3 minutes from the station . Perfect choice

    1 night trip, Jan 18, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent location, hot spring was nice and comfortable

    Natalie, 1 night romance trip, Jan 3, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Really nice onsen on property. Staff very helpful and friendly. Parking convenient and hotel in great location.

    5 night romance trip, Jan 1, 2020

    Verified Orbitz guest review

  • 8.0.Very good

    Good............................................………

    Monica, 1 night family trip, Dec 19, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Near the train station, morning market, shopping mall and is a walking distance to tourist attractions

    2 night trip with friends, Dec 12, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Everything is good but dispointed in front staff

    I was told to pay extra 6,000 yen for 3 nights for my 9 years old daughter using twin bed with me and no breakfast. i think it s quite expensive but i paid anyway. The let down part was that i told the front staff lady that i didnt know i had to pay because when i book it didnt say anything about this policy. She said sonething like " we sent an email to you, didnt you read/receive that? " i was like what?? Bad impression Anyway, i came back and checked my email didnt recieved any email tho. I checked on agoda said 1,000 yen per night. Really feel like been overcharged. So, if you are traveller with kid, check carefully with the hotel policy.

    Chadillada, 3 night family trip, Dec 11, 2019

    Verified Hotels.com guest review

See all 492 reviews