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All properties in Tuxtla Gutierrez, Chiapas, Mexico
1 room, 2 adults

Hilton Garden Inn Tuxtla Gutierrez

4.5-star4.5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Dry cleaning/laundry service
  • Elevator
  • Free self parking
Boulevard Belisario Dominguez 1641, Esq. Boulevard Los Castillos, Tuxtla Gutierrez, CHIS, 29050, Mexico

Suburban hotel with outdoor pool, near Plaza Crystal Shopping Mall
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Dry cleaning/laundry service
    • Elevator
    • Free self parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Very clean, great..Jan 28, 2021
  • I refuse to review another hotel until you post my review on Cancun Airport Comfort Inn…Jan 17, 2021

Hilton Garden Inn Tuxtla Gutierrez

from NZ$86
  • Room, 2 Queen Beds
  • King bedroom evolution suite
  • Room, 1 King Bed
  • Room, 1 King Bed, Accessible
  • Room, 2 Queen Beds, Accessible, Bathtub
  • Suite, 2 Bedrooms

What’s around Hilton Garden Inn Tuxtla Gutierrez

Landmarks

  • Marimba Park - 36 min walk
  • Plaza Crystal Shopping Mall - 8 min walk
  • Cana Hueca Park - 10 min walk
  • Canon del Sumidero National Park - 11.8 mi / 19 km

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 49 min drive

At a glance

Key facts

Hotel size

  • This hotel has 167 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Free onsite self parking

  • Wheelchair-accessible parking on site

Payment types at the property

  • Cash
*See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Fitness facilities
Working away
  • 24-hour business center
  • One meeting room
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2011
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchairs available on site
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Microwave
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Hilton Garden Inn Tuxtla Gutierrez’s small print

Also known as

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Policies

Only registered guests are allowed in the guestrooms.

Pool access available from 7:00 AM to 9:00 PM.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards, and cash.

Optional extras

Early check-in can be arranged for an extra charge of MXN 450 (subject to availability)

Buffet breakfast is offered for an extra charge of MXN 225 for adults and MXN 112.5 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hilton Garden Inn Tuxtla Gutierrez

  • Does Hilton Garden Inn Tuxtla Gutierrez offer free cancellation for a full refund?
    Yes, Hilton Garden Inn Tuxtla Gutierrez does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hilton Garden Inn Tuxtla Gutierrez?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hilton Garden Inn Tuxtla Gutierrez?
    Yes, there's free self parking.
  • Is there a pool at Hilton Garden Inn Tuxtla Gutierrez?
    Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 9:00 PM.
  • Are pets allowed at Hilton Garden Inn Tuxtla Gutierrez?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Hilton Garden Inn Tuxtla Gutierrez?
    You can check in from 3 PM - midnight. There's a charge of MXN 450 for early check-in (subject to availability). Check-out time is noon. Contactless check-out is available.
  • Are there restaurants at or near Hilton Garden Inn Tuxtla Gutierrez?
    Yes, there's an onsite restaurant. Nearby restaurants include Vips (7-min walk), El Rincon De Josefina (8-min walk), and Hamburgueseria Curcuma (9-min walk).
  • What is there to do at Hilton Garden Inn Tuxtla Gutierrez and nearby?
    Hilton Garden Inn Tuxtla Gutierrez has an outdoor pool and a fitness center, as well as a garden.

Recent reviews

Superb 9.0 From 299 reviews

Exceptional 10.0
Clean and cool
This is the cleanest hotel in Tuxtla- during Covid, definitely the place to stay. They had a New Year’s dance the night we stayed and we could barely hear a sound. We will return.
Bonnie, us1 night trip
Very good 8.0
Sparkling clean
We needed to get away from the floods in a town nearby- honestly, you just cannot find a cleaner hotel anywhere. With Covid and all- that was why we chose this hotel. And why anyone could stay here with complete confidence.
Bonnie, us1 night trip
Exceptional 10.0
Hilton Garden Inn - Tuxtla Gutierrez, Mexico
Hilton Garden Inn - Tuxtla Gutierrez, Mexico. Such a nice pool area, especially with the lights in at night. The 24 hr gym has a good selection of equipment. I think my favorite thing about the hotel was a flexible breakfast policy. Unlike most places that shut down breakfast around 10:00, I was able to order mine around noon or later, and have it served at the tables by the pool! I would definitely stay here again.
Thomas, us14 night trip
Very good 8.0
Super clean hotel, comfortable rooms, with all the amenities.
JC, us2 night family trip
Exceptional 10.0
Chiapanecos
Good location, comfortable bed
Maria, us1 night family trip
Very good 8.0
Everything was great except I would of like more water bottles and the shower water to be hottter it was bearly warm and we only got one small water bottle in a room for two
Rebecca, us1 night trip
Exceptional 10.0
Very nice hotel and lobby, pool could have been cleaner. The breakfast buffet was excellent, much better than other hotels in the area.
us1 night family trip
Exceptional 10.0
The bed was very comfortable and property modernization was current.
us1 night romance trip
Exceptional 10.0
Vacation
The coffee maker did not work in our room. Only one bottle of water for two days for two people. The only bottle of water we had got wasted on the coffee maker that did not work.
David, us2 night trip
Exceptional 10.0
Great modern hotel in business area
Very nice hotel in the middle of Tuxtla. Shopping is right next door at a mall, restaurants, modern and traditional all around. Excellent service, friendly staff. Rooms very comfortable, great beds. A/C worked great. Shower was very nice. Easy access to transportation, both buses and taxis, and great parking if you have a car. The pool looks great, but we didn't have time for a swim. We had to leave early for airport, so no breakfast, can't rate that. Two minor complaints: First, the bathrooms need better ventilation. We had to prop open the door after a shower to get the steam off the mirror. Not a big deal, but would be nicer if better ventilated. The pillows were extremely squishy. Not firm or thick at all. We like thicker/firmer pillows.
David, us1 night family trip

Hilton Garden Inn Tuxtla Gutierrez