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All properties in Samokov, Sofia Province, Bulgaria

Festa Winter Palace

Luxury hotel in Samokov with 2 restaurants and 2 bars/lounges

  • Free WiFi

Image gallery

  • Indoor Pool
  • Indoor Pool
  • Indoor Pool
  • Family Suite, 1 Bedroom - Living Area
  • Indoor Pool
Indoor Pool. Image 1 of 27.
1 / 27Indoor Pool
Borovets, Samokov, 2010, Bulgaria
8.2.Very good.
  • Our stay was great. I definitely recommend this hotel.

    Mar 4, 2021

  • We had a great winter vacation in this classy hotel. The personnel was kind and helpful.

    Feb 28, 2021

See all 17 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
    • Free WiFi
    • Parking available
    • Pool
    • Airport transfer
    • Bathtub
    • Non-smoking

    Property highlights

    Main amenities

    • 66 smoke-free guestrooms
    • Daily housekeeping
    • 2 restaurants and 2 bars/lounges
    • Full-service spa
    • Indoor pool
    • Nightclub

    What’s around

    • Yanakiev Ski and Snowboard School - 9 min walk
    • Borovets Ski Resort - 23 min walk
    • Tsarska Bistritsa - 42 min walk
    • Iskar Reservoir - 16.5 mi / 26.5 km
    • Malyovitsa Ski Resort - 21.8 mi / 35.2 km
    • Church of St Nicholas - 24.3 mi / 39.1 km

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Deluxe Double or Twin room
    • Junior Suite, 1 Double or 2 Single beds
    • Family Suite, 1 Bedroom

    What’s around

    Landmarks

    • Yanakiev Ski and Snowboard School - 9 min walk
    • Borovets Ski Resort - 23 min walk
    • Tsarska Bistritsa - 42 min walk
    • Iskar Reservoir - 16.5 mi / 26.5 km
    • Malyovitsa Ski Resort - 21.8 mi / 35.2 km
    • Church of St Nicholas - 24.3 mi / 39.1 km
    • Trajn Fortress - 25.6 mi / 41.1 km
    • Ihtiman City Gallery - 27.3 mi / 44 km
    • Er Sofia Golf Club - 27.7 mi / 44.6 km

    Getting around

    • Sofia Airport (SOF) - 72 min drive
    • Kostenets Station - 30 min drive
    • Airport shuttle (surcharge)
    map
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    Borovets, Samokov, 2010, Bulgaria

    At a glance

    Hotel size

    • This hotel has 66 rooms
    • This hotel is arranged over 4 floors

    Arriving/leaving

    • Check-in time 2 PM-anytime
    • Check-out time is noon

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Children

    • One child stays free when occupying the parent or guardian's room, using existing bedding
    • Free children's club

    Pets

    • No pets or service animals allowed

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Transfers

    • Airport shuttle (available 24 hours)*

    Parking

    • Onsite self parking (EUR 6 per night)
    • Onsite valet parking (EUR 6 per night)

    Other information

    • Smoke-free property
    *See fees & policies for additional details or extra charges

    In the hotel

    Taking the kids?

    • Children's club (free)

    Food and drink

    • 2 restaurants
    • 2 bars/lounges
    • Coffee shop/café
    • 24-hour room service

    Things to do

    • Indoor pool
    • Ski storage
    • Fitness facilities
    • Full-service spa
    • Horse riding/rental on site
    • Playground on site
    • Ski equipment rentals on site
    • Ski lessons available nearby
    • Snowboarding nearby
    • Nightclub
    • Arcade/game room

    Working away

    • 24-hour business center
    • Conference space
    • Meeting rooms

    Services

    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Dry cleaning/laundry service
    • Laundry facilities
    • Hair salon
    • Luggage storage

    Facilities

    • Elevator
    • Safe-deposit box at front desk
    • Garden
    • Terrace

    Accessibility

    • Accessible bathroom
    • In-room accessibility
    • Wheelchair-accessible registration desk
    • Grab bar - near toilet
    • Bathroom emergency pull cord

    Languages Spoken

    • Bulgarian
    • English
    • Russian

    In the room

    Home comforts

    • Air conditioning
    • Minibar
    • Coffee/tea maker
    • Iron/ironing board (on request)

    Sleep well

    • Turndown service

    Things to enjoy

    • Balcony

    Freshen up

    • Private bathroom
    • Deep soaking bathtub
    • Free toiletries
    • Hair dryer

    Be entertained

    • TV
    • Pay movies
    • Premium TV channels

    Stay connected

    • Desk
    • Free WiFi
    • Free local calls

    More

    • Daily housekeeping
    • In-room safe

    Special features

    Spa

    Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy.

    Fees & policies

    Optional extras

    • Airport shuttle service is offered for an extra charge of EUR 60 per vehicle (one way)

    ParkingPay at property

    • Self parking costs EUR 6 per night
    • Valet parking costs EUR 6 per night

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

    Enhanced food service safety measures are in place.

    Policies

    Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

    For transfers, guests must contact the property before arrival at the number on the booking confirmation.

    This property accepts Visa, Mastercard, debit cards and cash.

    Also known as

    • Festa Winter
    • Festa Winter Palace
    • Festa Winter Palace Hotel
    • Festa Winter Palace Hotel Samokov
    • Festa Winter Palace Samokov
    • Festa Winter Palace Hotel
    • Festa Winter Palace Samokov
    • Festa Winter Palace Hotel Samokov

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Festa Winter Palace does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes. Self parking costs EUR 6 per night. Valet parking costs EUR 6 per night.
    • Yes, there's an indoor pool.
    • Sorry, pets and service animals aren't allowed.
    • You can check in from 2 PM - anytime. Check-out time is noon.
    • Yes, there are 2 onsite restaurants. The dining venue will be unavailable from July 1 2021 to January 1 2022 (dates subject to change). Nearby restaurants include Pizza & BBQ Chamovette (2.2 mi), Yastrebets Stone Hut (4.8 mi), and Kokoshkovata Boutique House (6.2 mi).
    • Yes, an airport shuttle is available. The charge is EUR 60 per vehicle one way.
    • Have fun with onsite winter activities like skiing. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Festa Winter Palace also has 2 bars, a nightclub, and a fitness center, as well as spa services, an arcade, and a garden.
    8.2.Very good.
    • 10.0.Exceptional

      Amazing hotel! Great location and such a good stuff! Definitely will come back!

      Ivan, 1 night trip with friends, Feb 13, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Great hotel with nice location and amazing stuff! Food was good. Honestly we had a great time here! Definitely will come back again soon!

      Ivan, 2 night trip, Feb 12, 2021

      Verified Hotels.com guest review

    • 8.0.Very good

      It was quiet, well maintaiined.The staff was very friendly.My recommendation is to pay more attention on meals in the restaurant.

      2 night family trip, Feb 4, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      Had an amazing stay at this hotel. Been provided a free room upgrade. The staff are so kind. I like the size of the rooms - they're all big with large bathroom and comfy beds. Ordered a room service which was great too.

      Petko, 1 night romance trip, Oct 17, 2020

      Verified Expedia guest review

    • 10.0.Exceptional

      Brilliant stay at the winter palace

      We stayed to meet up with family on a skiing trip for 4 days. The check in was smooth, the view was amazing from our 5th floor junior suite overlooking the black slope (room 506). Breakfast was lovely, always plenty of food and a microwave if you wanted to warm anything up. The evening meal was tasty, salad bar amazing, not to my taste of evening meal but always enough to choose from. Checkout was easy and we left our luggage while we went for lunch too. Brilliant location just a short walk to the slopes. Will be looking to book again for next year.

      Carl, 3 night family trip, Mar 10, 2020

      Verified Hotels.com guest review

    • 8.0.Very good

      Room not as advertised

      The room I was initially given was nothing like the description given on your website, no balcony, no bath tub, it was just a standard room. I complained to reception and they moved me to a suit with balcony but still no bath tub, they said there would be no extra cost which was good of them considering it was still below the standard described on your website when booking.

      John, 4 night trip with friends, Mar 5, 2020

      Verified Hotels.com guest review

    • 2.0.Poor

      Not a 5 star hotel

      Our first visit to Bulgaria and we ended up at this 5* hotel (5* - really)?? - The x-mas lights were turned on in september and the smell of wunderbaum and horse droppings was quite overwhelming. Anyway, we arrived late in the evening, which we had notified the hotel about, and were 'welcomed' by a very rude male-receptionist, who said that our reservation had been cancelled. We had ordered and paid for half board and a deluxe room with mountain views and we showed him all the documentation to confirm our booking. We never figured out why and how our booking was cancelled? We were shown a room in the back of the hotel by a young man with absolutely no english skills. The room had no views and we were told that due to high demand there would be no guarantee that a room with a view would be available for us the next day. After having called the receptionist at Festa Winter Palace 3 times, who repeated what he had told us, the booking team at hotels.com offered us an alternative hotel option, but not a 5 star and not half board. My daughter luckily managed to find another option at a competetive site and hotels.com accepted that solution and returned our payment. But what a bad experience for a first visit to Bulgaria. The country is very beautiful but the people have a lot to learn when it comes to customer service and attitude. Not to mention the lack of language skills, especially english. What a shame ...

      Tenna Ann, 5 night family trip, Sep 17, 2019

      Verified Hotels.com guest review

    • 4.0.Fair

      Bell’albergo, posizione ottima, ma il personale andrebbe riformato o cambiato - niente inglese, scortesia. Al ristorante punto DOLENTE. Cibo senza indicazioni di ingredienti - io intollerante al lattosio e vegetariana non capivo che cosa fossero i piatti, alla domanda cosa fosse - mi ricevevo un “Non lo so”. Al ristorante ci hanno trattato diverse volte come persone non grate o come se volessimo scappare. Niente saluto al ricevimento, neanche ricambiato. 5 stelle indicato è solo per bellezza

      4 night romance trip, Mar 7, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      Séjour à borovetz

      Hôtel à taille humaine par rapport aux mastodontes russes et très agréable. Petit déjeuner copieux mais pas de repas. Une vraie piscine ( 20m) d'autant plus agréable que j'étais seule à en profiter. Chambre cossue mais lit un peu mou. Belles balades à pied dans le coin

      daniele, 5 night romance trip, Sep 1, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      1 night trip, Jun 11, 2021

      Verified CheapTickets guest review

    See all 17 reviews