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Festa Winter Palace

Photo gallery for Festa Winter Palace

Exterior
Indoor pool
Indoor pool
Indoor pool
Balcony

Overview of Festa Winter Palace

Festa Winter Palace

5.0 star property
Luxury hotel in Samokov with 2 restaurants and spa

8.0/10 Very good

49 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Airport transfer
  • Gym
  • Non-smoking
  • Air conditioning
Map
Borovets, Samokov, 2010

Guests rated this location 9.2/10 - Wonderful

Main amenities
  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • Indoor pool
  • Nightclub
  • Free children's club
  • Ski rentals
  • Ski storage
  • Fitness centre
  • Valet parking
  • Self parking
  • 24-hour room service
For families
  • Children stay free
  • Free cots/infant beds
  • Playground on site
  • Children's club (free)
  • Private bathroom
  • Separate bedroom

Room options

About this area

Getting around

  • Sofia (SOF) - 95 min drive
  • Kostenets Station - 30 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Venice Steak house & Pizza - 5 min drive
  • Malina Bar&Grill /Бистро "Малина - 5 min drive
  • Victoria - 5 min drive
  • Black Tiger - 7 min drive
  • BJ's Bar - 4 min drive
Map

About this property

Festa Winter Palace

In addition to a nightclub and a free kids' club, Festa Winter Palace features an airport shuttle (available 24 hours) for EUR 60 per vehicle. Guests can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with massages, facials or body treatments. Other highlights at this luxurious hotel include 2 bars/lounges, an indoor pool and a fitness centre.

Languages

Bulgarian, English, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 66 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 2 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • Free children's club

Pets

  • No pets or service animals allowed

Parking

  • On-site self-parking (EUR 6 per night)
  • On-site valet parking (EUR 6 per night)

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Playground

What to do

  • Horse riding/hire
  • Skiing lessons nearby
  • Snowboarding nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Ski equipment hire
  • Ski storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • An indoor pool
  • Arcade/games room
  • Full-service spa
  • Nightclub

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible registration desk
  • Grab bar near toilet
  • Bathroom emergency pull cord
  • Well-lit path to entrance

Languages

  • Bulgarian
  • English
  • Russian

Room amenities

Be entertained

  • Television
  • Premium cable channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Turndown service
  • Alarm clock
  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free local calls

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 60 per vehicle (one way)

Parking

  • Self-parking costs EUR 6 per night
  • Valet parking costs EUR 6 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

Policies

<p>Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a security system on site.</p> <p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Festa Winter
Festa Winter Palace
Festa Winter Palace Hotel
Festa Winter Palace Hotel Samokov
Festa Winter Palace Samokov
Festa Winter Palace Hotel
Festa Winter Palace Samokov
Festa Winter Palace Hotel Samokov

Frequently asked questions

Does Festa Winter Palace offer free cancellation for a full refund?
Yes, Festa Winter Palace does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Festa Winter Palace?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Festa Winter Palace?
Yes, there's an indoor pool.
Are pets allowed at Festa Winter Palace?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Festa Winter Palace?
Yes. Self-parking costs EUR 6 per night. Valet parking costs EUR 6 per night.
Is an airport shuttle service offered by Festa Winter Palace?
Yes, an airport shuttle is available. The charge is EUR 60 per vehicle one way.
What are the check-in and check-out times at Festa Winter Palace?
You can check in from 2 PM - anytime. Check-out time is noon.
What is there to do at Festa Winter Palace and nearby?
Have fun with on-site winter activities such as skiing. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Festa Winter Palace also has 2 bars, a nightclub and a fitness centre, as well as spa services, an arcade and a garden.
Are there restaurants at or near Festa Winter Palace?
Yes, there are 2 on-site restaurants.
Does Festa Winter Palace have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
Does Festa Winter Palace have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Festa Winter Palace like?
Festa Winter Palace is located a short 9-minute walk from Yanakiev Ski and Snowboard School.

Reviews

8.0

Very good

8.7/10

Cleanliness

8.2/10

Staff & service

8.8/10

Amenities

7.7/10

Property conditions & facilities

7.3/10

Eco-friendliness

Reviews

4/10 Fair

The hotel is dated throughout. The staff were
Elizabeth, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified CheapTickets guest review

10/10 Exceptional

Our stay was great. I definitely recommend this hotel.
2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Classy holiday in a real palace.
We had a great winter vacation in this classy hotel. The personnel was kind and helpful.
Stanimir, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Mihai, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing hotel! Great location and such a good stuff! Definitely will come back!
Ivan, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Great hotel with nice location and amazing stuff! Food was good. Honestly we had a great time here! Definitely will come back again soon!
Ivan, 2-night trip
Verified Hotels.com guest review

8/10 Very good

It was quiet, well maintaiined.The staff was very friendly.My recommendation is to pay more attention on meals in the restaurant.
2-night family trip
Verified Expedia guest review

4/10 Fair

2-night trip
Verified Expedia guest review

10/10 Exceptional

Had an amazing stay at this hotel. Been provided a free room upgrade. The staff are so kind. I like the size of the rooms - they're all big with large bathroom and comfy beds. Ordered a room service which was great too.
Petko, 1-night romance trip
Verified Expedia guest review