Guests
All properties in Otaru, Hokkaido, Japan

Hotel Nord Otaru

Riverfront hotel with restaurant, near Otaru Canal

  • Free WiFi
From
NZ$74

Image gallery

  • Hotel Front
  • Hotel Front
  • Executive Room, Non Smoking, Canal View - Bathroom
  • Junior Suite, Non Smoking - Bathroom
  • Hotel Front
Hotel Front. Image 1 of 74.
1 / 74Hotel Front
1-4-16 Ironai, Otaru, 047-0031, Hokkaido, Japan
8.8.Fabulous.
  • 駅から適度な距離にあって、部屋から運河も眺められて、お部屋も建物も清潔で、エントランスホールは天井が高くて、諸々具合良い感じでした。

    Mar 24, 2021

  • Comfy beds and room. Great location and a nice breakfast. Great spot to see canal and…

    Jul 11, 2020

See all 469 reviews

Official standards

This property advises that it adheres to Coronavirus Guidelines (Japan) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Quiet
Safe
Shopping
  • Free WiFi
  • Parking available
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 98 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Rooftop terrace
  • Breakfast available
  • Self parking

For families

  • Refrigerator
  • Television
  • Free toiletries
  • Garden
  • Terrace
  • Daily housekeeping

What’s around

  • Otaru Canal - 1 min walk
  • Otaru Music Box Museum - 15 min walk
  • Shin Nihonkai Ferry - 26 min walk
  • Otaru Tenguyama Ropeway - 45 min walk
  • Otaru Aquarium - 3.5 mi / 5.6 km
  • Asarigawa Hot Spring - 5.4 mi / 8.7 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Queen Roon, Non Smoking
  • Standard Twin Room, Non Smoking (Type A)
  • Twin Room, Non Smoking
  • Twin Room, Accessible, Non Smoking
  • Superior Twin Room, Non Smoking
  • Family Suite, Non Smoking, Canal View
  • Grand Twin Room, Non Smoking, Canal View
  • Comfort Double Room, Non Smoking
  • Junior Suite, Non Smoking
  • Executive Room, Non Smoking, Canal View
  • Junior Suite, Non Smoking (Eco Plan - No Linen Service)
  • Comfort Double Room, Non Smoking, Eco Plan - No Linen Services
  • Twin Room, Accessible, Non Smoking (Eco Plan - No Linen Service)
  • Executive Room, Non Smoking, Canal View (Eco Plan - No Linen Services)
  • Family Suite, Non Smoking, Canal View (Eco Plan - No Linen Service)
  • Standard Queen Room, Non Smoking, Eco Plan - No Linen Services
  • Standard Twin Room, Non Smoking (Type A, Eco Plan - No Linen Services)
  • Twin Room, Non Smoking (Eco Plan - No Linen Service)
  • Grand Twin Room, Non Smoking, Canal View (Eco Plan - No Linen Service)
  • Superior Twin Room, Non Smoking, Canal View (Eco Plan - No Linen Service)

What’s around

Landmarks

  • Otaru Canal - 1 min walk
  • Otaru Music Box Museum - 15 min walk
  • Shin Nihonkai Ferry - 26 min walk
  • Otaru Tenguyama Ropeway - 45 min walk
  • Otaru Aquarium - 3.5 mi / 5.6 km
  • Asarigawa Hot Spring - 5.4 mi / 8.7 km
  • Mount Tengu - 9.7 mi / 15.6 km
  • Snow Cruise Onze - 9.8 mi / 15.8 km
  • Kokusai Ski Resort - 11.7 mi / 18.9 km
  • Kiroro Resort - 16.8 mi / 27 km

Getting around

  • New Chitose Airport (CTS) - 64 min drive
  • Okadama Airport (OKD) - 33 min drive
  • Hoshimi Station - 18 min drive
  • Inaho Station - 20 min drive
  • Hoshioki Station - 20 min drive
map
See on map
1-4-16 Ironai, Otaru, 047-0031, Hokkaido, Japan

At a glance

Hotel size

  • This hotel has 98 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (JPY 1200 per night)
  • Wheelchair-accessible parking on site
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge

Working away

  • One meeting room

Services

  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Number of buildings/towers - 1
  • Year Built - 1996
  • Elevator
  • Rooftop terrace
  • Garden
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages Spoken

  • Chinese
  • English
  • Japanese
  • Korean

In the room

Home comforts

  • Air conditioning
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Down comforter

Freshen up

  • Bidet
  • Free toiletries
  • Hair dryer

Be entertained

  • LCD TV

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Sizzle - This buffet restaurant serves breakfast and lunch.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of JPY 1870 per person (approximately)

Children & extra bedsPay at property

  • Guests must contact this property in advance to reserve rollaway/extra beds

ParkingPay at property

  • Self parking costs JPY 1200 per night
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Coronavirus Guidelines (Japan).

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted.

Also known as

  • Hotel Nord Otaru
  • Hotel Nord Otaru Hotel
  • Hotel Nord Otaru Otaru
  • Hotel Nord Otaru Hotel Otaru
  • Nord Otaru
  • Nord Otaru Hotel
  • Otaru Nord Hotel
  • Hotel Nord Otaru Hokkaido

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Hotel Nord Otaru does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs JPY 1200 per night.
  • Sorry, pets aren't allowed.
  • You can check in from 3 PM - midnight. Check-out time is 11 AM.
  • Yes, there's an onsite restaurant, sizzle. Nearby restaurants include Otaru Beer (3-min walk), Sawasakisuisan Kaisenshokudo (3-min walk), and kantarō (4-min walk).
  • Hotel Nord Otaru has a garden.
8.8.Fabulous.
  • 10.0.Exceptional

    Great rooms and good size for Japan, very good location right at the canal, good for the lantern festival.

    Peter, 2 night trip, Feb 14, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The location is easy to find and walkable distance to Sakaimachi Street and Otaru canal. The staffs are very helpful and friendly.

    WeiTing, 1 night romance trip, Feb 14, 2020

    Verified Expedia guest review

  • 4.0.Fair

    Very dated hotel with smokers near the canal.

    I booked this Hotel at the last minute as I needed to stay an extra night in Otaru due to weather. The hotel is extremely worn and dated. The lobby, hallways and bar have a foul smell. I don’t know if they have a dead animal in the heating system or use string cleaning products but it was gross. The space around the front desk smelled like smoke. The front desk staff said that wasn’t possible as it’s a non smoking hotel and maybe it was coming from the outside. My room was incredibly dated, the bed was uncomfortable and the linens terrible! I appreciated the pajamas and the spaciousness of the room but that’s it. For literally 20 dollars more I stayed at a much nicer hotel around the corner. The bar upstairs doesn’t open until later in the evening. In terms of service, The bartender was the nicest person I met at the hotel. The sample appetizer and drink was nice albeit very small. When I was finally enjoying the hotel and having a cocktail at the bar, a man came in lit a cigarette and began to smoke at the bar. It was disgusting! The entire room smelled of smoke. I along with other guests were grossed out. I would have stayed to have another drink but I couldn’t breathe.

    Robert, 1 night trip, Feb 12, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Everything is ok.

    2 night family trip, Feb 12, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    good location , the view is beautyful.

    1 night family trip, Jan 27, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Great Experience

    Great experience, nice view of the canal, tasty buffet, 10 mins walk to Otaru Music Box Museum

    LIM, 1 night family trip, Jan 18, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Samui Traveller

    Room is very spacious and bfast was good.

    Thassanee, 1 night family trip, Jan 4, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Executive room is the best!

    Huge room with a massage chair, with dining and sofa! Amazing bathtub and very cosy too

    Elizabeth, 1 night family trip, Dec 15, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Good location

    Hotel is a bit dated but the room is considered quite big based on Japan standard.

    Grace, 2 night family trip, Dec 4, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    A little more smile can do wonders

    Was looking forward to a more friendly experience after reading the review, however the front desk staff did not really appear enthusiastic when we did the check in, nor other hotel staff during our 2 night stay in the hotel. The room looks dated although relatively spacious as compared to others of similar rating. It is conveniently located to many eateries and shops, and it’s a short walk from the Otaru train station.

    2 night family trip, Nov 29, 2019

    Verified Hotels.com guest review

See all 469 reviews