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All properties in San Andres, San Andres y Providencia, Colombia
1 room, 2 adults

GHL Relax Hotel Sunrise, San Andres, Colombia

3-star3 stars
Avenida Newball No. 4-169, San Andres, San Andres y Providencia, Colombia

Beach hotel with full-service spa, connected to the convention center, near Spratt Bight Beach
  • Free full breakfast and free WiFi in lobby
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • rooms were molding , paint pealing and smelly. Staff didn't speak any English . pool was…Feb 7, 2020
  • We stayed in this hotel Monday 20th- Friday 24th 2020) The hotel was really not good. We…Jan 30, 2020

GHL Relax Hotel Sunrise, San Andres, Colombia

from NZ$202
  • Standard Single Room, 1 Queen Bed, Sea View
  • Standard Double Room, Sea View
  • Standard Triple Room, Sea View
  • Standard Double Room

What’s around GHL Relax Hotel Sunrise, San Andres, Colombia

Landmarks

  • On a private beach
  • Spratt Bight Beach - 8 min walk
  • Islote Sucre - 20 min walk
  • Malpelo Fauna and Flora Sanctuary - 1 min walk
  • Coton Cay - 4 min walk
  • North End - 26 min walk
  • Punta Norte - 26 min walk
  • First Baptist Church - 2.3 mi / 3.8 km

Getting around

  • San Andres (ADZ-Gustavo Rojas Pinilla Intl.) - 7 min drive

At a glance

Key facts

Hotel size

  • This hotel has 170 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 3:00 PM-5:30 AM
  • Check-out time is noon
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding, but may not be eligible for free breakfast

  • Parents must have child's birth certificate and photo ID *

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

Transport

Parking

  • No parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free full breakfast daily
  • 2 restaurants
  • 2 bars/lounges
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • On private beach
  • Beach sun loungers
  • Outdoor pool
  • Swim-up bar
  • Fitness facilities
  • Full-service spa
  • Spa tub
  • Fitness classes on site
  • Pilates classes on site
  • Beach umbrellas
  • Pool umbrellas
  • Sauna
  • Beach towels
Working away
  • 24-hour business center
  • Number of meeting rooms - 2
  • Conference space
  • Conference space size (feet) - 4747
  • Conference space size (meters) - 441
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1996
  • Elevator
  • Safe-deposit box at front desk
  • Picnic area
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible registration desk
Languages Spoken
  • English
  • French
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)
Sleep well
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free local calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa. Services include massages. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

GHL Relax Hotel Sunrise, San Andres, Colombia’s small print

Also known as

  • GHL Relax Hotel Sunrise San Andres
  • GHL Hotel Sunrise San Andres
  • GHL Sunrise
  • GHL Sunrise San Andres
  • GHL Relax Sunrise San Andres
  • GHL Relax Sunrise
  • GHL Relax Hotel Sunrise Hotel
  • GHL Relax Hotel Sunrise San Andres
  • GHL Relax Hotel Sunrise Hotel San Andres

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

  • Pool access available from 9 AM to 9 PM.
  • Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.

    Contactless check-in is available.

    Individually-wrapped food options are available for breakfast.

    Each guestroom is kept vacant for a minimum of 72 hours between bookings.

    Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

    Mandatory fees

    You’ll be asked to pay the following charges at check-in or check-out:

    • For stays on or after January 1, 2021, citizens of Colombia and foreigners staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Foreigners on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

    Optional extras

    Early check-in can be arranged for an extra charge (subject to availability, amount varies)

    Late check-out can be arranged for an extra charge (subject to availability, amount varies)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for GHL Relax Hotel Sunrise, San Andres, Colombia

    • Does GHL Relax Hotel Sunrise offer free cancellation for a full refund?
      Yes, GHL Relax Hotel Sunrise does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • Is parking offered at GHL Relax Hotel Sunrise?
      Sorry, there's no parking at GHL Relax Hotel Sunrise.
    • Is there a pool at GHL Relax Hotel Sunrise?
      Yes, there's an outdoor pool. Guests have pool access from 9 AM to 9 PM.
    • Are pets allowed at GHL Relax Hotel Sunrise?
      Sorry, pets aren't allowed, but service animals are welcome.
    • What are the check-in and check-out times at GHL Relax Hotel Sunrise?
      You can check in from 3:00 PM to 5:30 AM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
    • Are there restaurants at or near GHL Relax Hotel Sunrise?
      Yes, there are 2 onsite restaurants.

    Recent reviews

    Good 7.2 From 193 reviews

    Very good 8.0
    A beautiful island
    My stay was very nice. The hotel has an amazing view. The hotel needs a little attention. It is in a centralized area which is good for walking
    DAVID, mx4 night romance trip
    Very good 8.0
    Great ocean view
    The hotel is very good, but air conditioning extremely cold. We called the reception desk and a guy came but he said he couldn’t do anything. People everywhere were complaining about the same. The check in was too slow. Breakfast was good.
    MARCELA, us5 night family trip
    Fair 4.0
    We wait for one hour to check in! It was so slow.. the condition of the hotel in general and the room is poor. You standing in line for breakfast and its not so good. The benefits of the hitel is the location and the balcony in the room.
    shahaf, il1 night romance trip
    Poor 2.0
    Bad experience, Bad service....they just don' care
    This is an old hotel that makes you feel you are in an Italian mafia property...without the luxories
    us1 night family trip
    Exceptional 10.0
    Nice Little Island
    This was a nice little island to stay at. The hotel was located in the heart of the locale area. No need for rental cars and taxis, unless you want to venture out further. I ended up going with a girlfriend from Medellin. The local shopping was a few blocks away. I pharmacy that had sundries and liquor was literally across the street. As for the front end staff; they were warm and welcoming. We were able to check our bags in at the lobby,and let them we were there before the 3pm check in. As for our departure; we had a late afternoon flight. The staff allowed us to keep our bags in the lobby(12pm check out), while we went parasailing. After we came back, we were able to shower up at the gym. Our room was a city view room, 604 to be exact. Clean and comfortable. 2 double beds.
    Lukas, us3 night trip with friends
    Very good 8.0
    muy bien ubicado
    Gustavo, us12 night family trip
    Very good 8.0
    Value for money! Doesn't excell but great service.
    First impression was bad but good service the next day help correct it. Hotel rooms had strong humidity smell and bugs on the lower floors also air condition was stuck on cold and phone / wifi didn't work so we ask to change after one night of bad experience and they give us higher floor which was better only ants which i kill with help of the hotel however non of the rooms we try had functional wifi and its crucial because the cellular data connection in San Andreas is generally very slow. They try to keep their promises but everything is so-so for example it's mentioned they have hot water and Jacuzzi but Jacuzzi had cold water and showers have hot water on schedule but i hear that's better than most others hotels which doesn't have hot water. Food is good, standard wide selection as for cleaning i give 7 but its primarily for the smell of rotten furniture after all the being said their service is great the staff are friendly and do the most to help you enjoy the hotel's facilities. Lastly, the best about it is the location which is rather peaceful considering how close it's to the main beach about 7min walk and 1min to a pharmacy or 24/7 convenient store. P.s they also have a convenient store within the hotel exspensvier but very convenient. I saw much worse hotels only few are potentially better but cost more.
    Yosi, gb5 night romance trip
    Exceptional 10.0
    Best hotel in San Andres
    It was our 30th anniversary and the staff made sure we had a wonderful stay. We had an early flight out and they were incredibly accommodating with breakfast for us. Breakfast was excellent and the view couldn’t be beat. The pool was beautiful.
    Katherine, mx2 night romance trip
    Poor 2.0
    Dirty, old, room smelled like a sewer!!
    This hotel was horrible. The gym is in the middle of the building and aerobics clases start at 6am with pretty loud music so there’s no sleeping in while on vacation if you’re staying there. The room smelled like a sewer so we called the front desk. The person that came over said it was “normal.” The smell was disgusting and overwhelming. You won’t get WiFi in your room. You’ll only get it if you stand outside your room or in the lobby. You need to take your room towels if you decide to go to the pool so you have no fresh towels for when you’re back in the room. The floors are always wet, some issue with the AC, so if you have small children there’s a risk for them falling all the time. Lunch was ok if you like overcooked pork, chicken or steak. Go somewhere else.
    Carolina, us3 night romance trip

    GHL Relax Hotel Sunrise, San Andres, Colombia

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