Guests
All properties in Charmey, Canton of Fribourg, Switzerland

Hotel Cailler

4-star hotel in Charmey with 2 restaurants and 2 outdoor pools

  • Free buffet breakfast, free WiFi, and free parking
From
NZ$379

Image gallery

  • Outdoor Spa Tub
  • Outdoor Spa Tub
  • Outdoor Pool
  • Living Area
  • Outdoor Spa Tub
Outdoor Spa Tub. Image 1 of 61.
1 / 61Outdoor Spa Tub
Gros plan 28, Charmey, 1637, FR, Switzerland
8.8.Fabulous.
  • Stayed 2 days in couple for relaxing ! We spent really good time and relaxed ...…

    Mar 3, 2020

  • The hotel is conveniently located to visit both the town of Gruyeres and the Cailler…

    Sep 17, 2019

See all 69 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Full-service spa
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Public bath
  • Sauna
  • Spa tub
    • Free WiFi
    • Free parking
    • Pool
    • Non-smoking

    Property highlights

    Main amenities

    • 63 smoke-free guestrooms
    • Daily housekeeping
    • 2 restaurants and bar/lounge
    • 2 outdoor pools and 1 indoor pool
    • Ski storage
    • Sauna

    For families

    • Playground on site
    • Rollaway/extra beds (surcharge)
    • Private bathroom
    • Free toiletries
    • Garden
    • Terrace

    What’s around

    • Maison Cailler Swiss Chocolate Factory - 4.1 mi / 6.6 km
    • Castle of Gruyeres - 7.1 mi / 11.4 km
    • Musée HR Giger - 8.9 mi / 14.3 km
    • Gastlosen - 10 mi / 16.1 km
    • Rougemont Ski Resort - 25.2 mi / 40.5 km
    • Chaplin’s World - 27.4 mi / 44.1 km

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Double Room
    • Double Room (south)
    • Junior Suite (North)
    • Junior Suite (South)

    What’s around

    Landmarks

    • Maison Cailler Swiss Chocolate Factory - 4.1 mi / 6.6 km
    • Castle of Gruyeres - 7.1 mi / 11.4 km
    • Musée HR Giger - 8.9 mi / 14.3 km
    • Gastlosen - 10 mi / 16.1 km
    • Rougemont Ski Resort - 25.2 mi / 40.5 km
    • Chaplin’s World - 27.4 mi / 44.1 km

    Getting around

    • Bern (BRN-Belp) - 56 min drive
    • Sion (SIR) - 74 min drive
    • Gruyeres Station - 11 min drive
    • Bulle Station - 14 min drive
    • Haut-Intyamon Monbovon Station - 23 min drive
    map
    See on map
    Gros plan 28, Charmey, 1637, FR, Switzerland

    At a glance

    Hotel size

    • This hotel has 63 rooms
    • This hotel is arranged over 4 floors

    Arriving/leaving

    • Check-in time 4 PM-11 PM
    • Check-out time is 11 AM

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    The front desk is open daily from 7:00 AM - 10:00 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Pets

    • Pets stay free
    • Restrictions apply*

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site

    Other information

    • Smoke-free property
    *See fees & policies for additional details or extra charges

    In the hotel

    Food and drink

    • Free buffet breakfast daily
    • 2 restaurants
    • Bar/lounge
    • Coffee shop/café
    • Snack bar/deli
    • Room service (during limited hours)

    Things to do

    • Miniature golf on site
    • Playground on site
    • Bicycle rentals nearby
    • Ecotours nearby
    • Hiking/biking trails nearby
    • Mountain biking nearby
    • Ski lessons available nearby
    • Ski equipment rental shops nearby
    • Cross-country skiing nearby
    • Downhill skiing nearby
    • Skydiving nearby
    • Sledding nearby
    • Snowshoeing nearby

    Working away

    • Business center
    • Number of meeting rooms - 8
    • Conference space
    • Conference space size (feet) - 484
    • Conference space size (meters) - 45

    Services

    • Front desk (limited hours)
    • Tours/ticket assistance
    • Laundry facilities
    • Free newspapers in lobby
    • Luggage storage
    • Wedding services
    • Multilingual staff

    Facilities

    • Elevator
    • ATM/banking
    • Safe-deposit box at front desk
    • Garden
    • Terrace

    Accessibility

    • In-room accessibility
    • Wheelchair-accessible parking
    • Wheelchair-accessible public bathroom
    • Wheelchair-accessible registration desk
    • Wheelchair-accessible spa
    • Wheelchair-accessible pool
    • Wheelchair-accessible fitness centre
    • Wheelchair-accessible meeting spaces/business centre
    • Wheelchair-accessible on-site restaurant

    Languages Spoken

    • English
    • French
    • German

    In the room

    Home comforts

    • Minibar
    • Espresso maker
    • Bathrobes

    Sleep well

    • Blackout drapes/curtains
    • Premium bedding

    Freshen up

    • Private bathroom
    • Shower only
    • Free toiletries
    • Hair dryer

    Be entertained

    • Flat-screen TV
    • Cable TV channels

    Stay connected

    • Desk
    • Free WiFi
    • Phone

    More

    • Daily housekeeping
    • In-room safe

    Special features

    Spa

    Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with Turkish bath/hammam.

    Dining

    Le bistro - This restaurant specializes in local cuisine and serves lunch and dinner.

    Quatre Saisons - This restaurant specializes in local cuisine. Reservations are required.

    Recreation

    On Site

    • Sauna
    • Steam room
    • Miniature golf on site
    • Playground on site

    Nearby

    • Bicycle rentals nearby
    • Ecotours nearby
    • Hiking/biking trails nearby
    • Mountain biking nearby
    • Ski lessons available nearby
    • Ski equipment rental shops nearby
    • Cross-country skiing nearby
    • Downhill skiing nearby
    • Skydiving nearby
    • Sledding nearby
    • Snowshoeing nearby

    Fees & policies

    Mandatory feesPay at property

    You'll be asked to pay the following charges at check-in or check-out:

    • A tax is imposed by the city: CHF 3.25 per person, per night

    Children & extra bedsPay at property

    • Rollaway beds are available for CHF 80.0 per day

    PetsPay at property

    • Service animals exempt from fees
    • Contact the property at the number on the booking confirmation for details on pet restrictions

    Pool, spa & gym (if applicable)Pay at property

    • Guests under 4 years old are not allowed in the swimming pool, health club, or spa tub

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property.

    Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

    Policies

    Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

    This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash.

    Also known as

    • Cailler Charmey
    • Hotel Cailler
    • Hotel Cailler Charmey
    • Cailler Hotel Charmey
    • Hotel Cailler Hotel
    • Hotel Cailler Charmey
    • Hotel Cailler Hotel Charmey

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Hotel Cailler does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
    • Yes, there's free self parking.
    • Yes, there are 2 outdoor pools and an indoor pool.
    • Yes, pets stay free. Service animals are exempt from fees.
    • You can check in from 4 PM - 11 PM. Check-out time is 11 AM.
    • Yes, there are 2 onsite restaurants, featuring local cuisine. Nearby restaurants include L'Enclume (5-min walk), Chez Boudji (3.8 mi), and Les Mossettes (4.8 mi).
    • During the winter, enjoy nearby recreation like cross-country skiing and sledding, and return when the snow melts for cycling and hiking. Additional recreation nearby includes ecotours. Enjoy a relaxing soak in the spa tub and an invigorating swim in the indoor pool. Hotel Cailler also has 2 outdoor pools, a sauna, and a steam room, as well as an arcade and a garden.
    8.8.Fabulous.
    • 10.0.Exceptional

      Incredible hotel

      Amazing hotel with very friendly staff. Breakfast buffet is the best that I’ve ever had. Great food for dinner at their restaurant too. Very clean and will love to come back.

      Dennis, 2 night trip, Sep 11, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Un paradis cache

      A brilliantly run hotel. Everything from the famous Spa to the less famous ris-de-veau seved by the chef is brilliant. Helpful and knowledgable staff. High spec and quality rooms.

      DIMITRI, 2 night business trip, Dec 11, 2018

      Verified Hotels.com guest review

    • 4.0.Fair

      Preis Leistung schlecht

      2 night romance trip, Aug 17, 2021

      Verified Ebookers guest review

    • 10.0.Exceptional

      Top 4-Sterne Hotel

      Sehr gutes Hotel. Sehr sauber, ruhig, grosse Zimmer sehr schöne Balkone. Auf dem neusten Stand. Grosser TV, Bett sehr bequem, Room Maintenance sehr effizient. Durchgang unterirdisch zum Thermalbad alles sehr sauber, aufpassen mit den Badschuhen, manchmal im Tunnel etwas rutschig, man darf nicht zu schnell laufen. Thermalbadzugang von 9 bis 21 Uhr mit Hotelbadge. Frühstücksbuffet und Service vorzüglich. Nachtessen top , gute Weinkarte, nicht günstig, aber 15 GM-Punkte Restaurant im 2020. Alle sehr auf Zack im Service aber top freundlich. Es gibt gar nichts auszusetzen. Gutes Hotel, würde sofort wieder buchen.

      Roland, 3 night trip, Aug 17, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Hotel super et les bains aussi

      Xavier, 2 night trip, Aug 14, 2021

      Verified Hotels.com guest review

    • 8.0.Very good

      Feines Essen, sehr freundliche Mitarbeiter

      2 night romance trip, Jul 22, 2021

      Verified Ebookers guest review

    • 10.0.Exceptional

      Hotel très bien situé. Personnel très sympa et serviable. La chambre est bien équipée et jolie. Bon restaurant 👍

      Marlene, 1 night trip with friends, Jun 12, 2021

      Verified Hotels.com guest review

    • 8.0.Very good

      Le cadre - Le repas du soir en buffet.

      1 night romance trip, May 19, 2021

      Verified Ebookers guest review

    • 10.0.Exceptional

      Das Zimmer war schön, es gab Meringues und eine Tafel Cailler-Schokolade. Die Benutzung der Bäder, sehr wenige Leute. Freundliches Personal im Hotel wie im Thermalbad.

      1 night family trip, Feb 21, 2021

      Verified Ebookers guest review

    • 10.0.Exceptional

      Très bien. Personnel aimable et attentif au bien être de leurs hôtes. Le lit de mon mari était un peu fatigué et mériterait d’être changé. L’insonorisation n’est pas parfaite.

      françoise, 1 night trip, Sep 3, 2020

      Verified Hotels.com guest review

    See all 69 reviews