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All properties in Isla Holbox, Quintana Roo, Mexico

Hotel Puerto Holbox

3-star beachfront hotel with outdoor pool, near Holbox Beach

  • Free continental breakfast and free WiFi in lobby
From
NZ$234

Image gallery

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Beach. Image 1 of 60.
1 / 60Beach
8.8.Fabulous.
  • Great place but poor breakfast

    Feb 19, 2021

  • This is a beautiful well kept hotel. We had an amazing view, the service of the…

    Dec 24, 2020

See all 164 reviews

Official standards

This property advises that it adheres to Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Quiet
Safe
Convenient
Dining options
  • Free WiFi
  • Pool
  • Air Conditioning

Property highlights

Main amenities

  • 12 guestrooms
  • Daily housekeeping
  • On a private beach
  • Restaurant
  • Outdoor pool
  • Area shuttle

For families

  • Private bathroom
  • Free toiletries
  • Garden
  • Furnished balcony
  • Daily housekeeping
  • Minibar

What’s around

  • On a private beach
  • Holbox Beach - 1 min walk
  • Punta Coco - 23 min walk
  • Punta Mosquito Beach - 36 min walk
  • Whale Shark Pier - 7 min walk
  • Holbox Letters - 7 min walk
The following facilities or services will be unavailable from December 1 2020 to March 1 2021 (dates subject to change):
  • Fitness facilities

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Room, Ocean View
  • Garden View 2 Double Beds

Location

  • On a private beach
  • Holbox Beach - 1 min walk
  • Punta Coco - 23 min walk

What’s around

Landmarks

  • On a private beach
  • Holbox Beach - 1 min walk
  • Punta Coco - 23 min walk
  • Punta Mosquito Beach - 36 min walk
  • Whale Shark Pier - 7 min walk
  • Holbox Letters - 7 min walk
  • Main Square - 7 min walk
  • Holbox Church - 8 min walk
  • Yalahau Lagoon - 22 min walk
  • Punta Coco Beach - 22 min walk
  • Passion Island - 30 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 46.7 miles/75.1 km
  • Area shuttle (surcharge)
  • Ferry terminal shuttle

At a glance

Hotel size

  • This hotel has 12 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time starts at 4:00 PM
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Transfers

  • Ferry terminal shuttle*

Parking

  • No onsite parking
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Free continental breakfast daily
  • Restaurant

Things to do

  • On private beach
  • Outdoor pool
  • Pool umbrellas
  • Horse riding/rental on site
  • Bicycle rentals nearby
  • Ecotours nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Windsurfing nearby

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 2
  • Designated smoking areas
  • Garden
  • Picnic area

Accessibility

  • In-room accessibility

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Ceiling fan
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Turndown service

Things to enjoy

  • Individually decorated
  • Individually furnished
  • Furnished balcony

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Small print

Also known as

  • Hotel Puerto Holbox
  • Hotel Puerto Holbox Hotel
  • Hotel Puerto Holbox Isla Holbox
  • Hotel Puerto Holbox Hotel Isla Holbox
  • Puerto Holbox

Optional extras

Area shuttle service is offered for an extra charge

Policies

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global).

Transfers via boat and shuttle are required and must be arranged at least 72 hours before travel by contacting the property at the number on the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hotel Puerto Holbox does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, there's no onsite parking at Hotel Puerto Holbox.
  • Yes, there's an outdoor pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in starting at 4:00 PM. Check-out time is 11:00 AM.
  • Yes, there's an onsite restaurant. Nearby restaurants include Las Panchas (5-min walk), El Cafecito (5-min walk), and Villa Mar (6-min walk).
  • Have fun during the warmer months with activities such as horseback riding. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a private beach and a picnic area. Hotel Puerto Holbox also has a garden.
8.8.Fabulous.
  • 10.0.Exceptional

    Beautiful property! We loved the flowers and plants, the beach set up is very nice and comfortable. The food was great- we ordered from the bar one evening and had a free breakfast included which was wonderful. The staff went out of their way to be helpful, especially Edwin and Diana.

    Rebecca, 1 night family trip, Dec 12, 2020

    Verified Expedia guest review

  • 6.0.Good

    Ok the hotel is beautiful, very nice. The only thing that they lied that beachfront view. I had no beachfront view. We also did not have a tv. Internet sucks but that is in the whole area. And one more thing the beach in the hotel property was full of seaweed. Thats a big no no for me.

    Luisibanez, 2 night family trip, Nov 26, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Really well located to the best part of the beaches. The staff are lovely and friendly! Ask for Freddy at the reception he is so helpful and very accommodating! Thank you Freddy and everyone at Puerto Holbox! We will be back soon!

    Emilio, 3 night trip, Oct 1, 2020

    Verified Orbitz guest review

  • 6.0.Good

    Not a place to go back to.

    All services, breakfast, etc were canceled for the COVID19, but not specified at the moment of the booking. The location is fine, as you can wal from the beach to all restaurants. In the process of reservation Hotel.com specified that 1 kid is for free and at the moment of check in is not. Internet was not working. It is clean and basic and when you wake up you can walk straight to the see. The photo of the beach is not real and the phone contact is of another property that manages both.

    Luca, 2 night family trip, Aug 12, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Beautiful hotel. Quiet, clean. On a great stretch of beach. Covid has the restaurant closed and beach chairs put away but it was still fabulous. Very friendly staff who kept area spotless.

    LM, 4 night family trip, Aug 6, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    We loved the room but there was no place to put our clothes and no chairs or table in the room to sit. Wifi was definitely iffy and rarely worked.

    3 night romance trip, Mar 9, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Quiet, laid back, and enjoyable! The breakfast that came with your room was superb. The view from our room and that we enjoyed daily sitting in the provided beach chairs was beautiful!!!

    15 night family trip, Feb 28, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Very Relaxing Week

    Awesome ocean view room and easy walking distance to town beautiful ground great week stay Thank you Abraham and Freddy for your assistance in everything

    Randy, 7 night trip, Jan 24, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    I loved the location of the property within walking distance of downtown and right on a beautiful beach. The morning breakfast was great and the view of the garden was incredible. The staff was great, helpful and very friendly. The only thing that was disappointed was the poor internet reception, however, I understand that the problem is common in most of the hotels on the Island. I highly recommend the hotel.

    Ken, 7 night trip, Jan 18, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Property is right on the beach and our room had a lovely sea view

    4 night romance trip, Dec 30, 2019

    Verified Expedia guest review

See all 164 reviews