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Waiheke Island Resort

3.5 star property
3.5-star hotel with spa, near Palm Beach

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Waiheke Island Resort

Photo gallery for Waiheke Island Resort

Outdoor pool, open 10:00 AM to 10:00 PM, pool umbrellas, pool loungers
Terrace/patio
Premium Two Bedroom Villa
Scenic View Studio Apartment | Bathroom
Short Stay Room | View from room

Overview of Waiheke Island Resort

7.8 out of 10 Good
7.8/10 Good

Property highlights

  • Pool
  • Spa
  • Free parking
  • Free WiFi
  • Air conditioning
  • Bar
Map
4 Bay Road, Palm Beach, Waiheke Island, 1240
Main amenities
  • Daily housekeeping
  • Near the beach
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Spa tub
  • Pool bar
  • Bar/lounge
  • Conference centre
  • Business centre
  • 4 meeting rooms
  • Terrace
Feel at home
  • Cookware, dishware and utensils
  • Separate bedroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping

Room options

View all photos for Scenic View Studio Apartment

Minibar, individually decorated, individually furnished, desk

Scenic View Studio Apartment

  • 45 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Partner Two Bedroom Villa

Partner Two Bedroom Villa | Living area

Partner Two Bedroom Villa

  • 85 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 King Beds OR 4 Single Beds

View all photos for Short Stay Room

Short Stay Room

Short Stay Room

  • 45 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Sea View Studio Apartment

Sea View Studio Apartment | Private kitchen

Sea View Studio Apartment

  • 45 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Premium Two Bedroom Villa

Premium Two Bedroom Villa

Premium Two Bedroom Villa

  • 85 sq m
  • Ocean view
  • Sleeps 4
  • 2 King Beds OR 4 Single Beds and 1 King Bed

About this area

What's nearby

  • In Ostend

Getting around

  • Auckland (AKL-Auckland Intl.) - 99 min drive
  • Auckland Panmure Station - 85 min drive
  • Auckland Sylvia Park Station - 85 min drive
  • Auckland Ellerslie Station - 86 min drive

Restaurants

  • Casita Miro - 6 min drive
  • Fenice - 5 min drive
  • Vino Vino Restaurant & Bar - 5 min drive
  • Palm Beach Fish & Chips - 6 min walk
  • Te Matuku Bay Oysters - 3 min drive
Map

About this property

Waiheke Island Resort

Enjoy your visit to Waiheke Island with a stay at Waiheke Island Resort. Guests can go for a swim in the outdoor pool, then visit the spa to be pampered with massages. Other highlights include a poolside bar, a hot tub and a terrace.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property

Safety measures

Masks available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 24 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM until 4:00 PM
  • Minimum check-in age – 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 10:00 AM - 4:00 PM
  • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
  • Prior to arrival, you must complete online registration via a secure link
  • If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) on weekend mornings 8:00 AM–11:00 AM
  • Bar/lounge
  • Poolside bar

Travelling with children

  • Mini golf

What to do

  • Yoga classes
  • Mini golf
  • Beach nearby

Working away

  • Business centre
  • 4 meeting rooms
  • Conference centre

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • Garden
  • Terrace
  • Fireplace in reception
  • Television in common areas
  • An outdoor pool
  • Full-service spa
  • Hot tub

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Bed sheets provided

What to enjoy

  • In-room massage
  • Balcony
  • Individually furnished and decorated

Freshen up

  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Desk chair

Food and drink

  • Mini fridge
  • Cookware, dishes and utensils

More

  • Daily housekeeping

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately NZD 9.5 to 24.5 per person
  • Credit card charges are subject to an extra charge of 2 per cent
  • Housekeeping is available for an additional fee

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 10:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Guests are provided with hand sanitiser and cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

This property does not have lifts.
Guests can rest easy knowing that there's a smoke detector on site.
This property accepts credit cards, debit cards and cash.

Also known as

Waiheke Island Resort
Waiheke Island Hotel
Waiheke Island Resort And Conference Centre Hotel Waiheke Island
Waiheke Island Resort Hotel
Waiheke Island Resort Waiheke Island
Waiheke Island Resort Hotel Waiheke Island

Frequently asked questions

Does Waiheke Island Resort offer free cancellation for a full refund?
Yes, Waiheke Island Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Waiheke Island Resort?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Is there a pool at Waiheke Island Resort?
Yes, there's an outdoor pool. Guests have pool access from 10:00 AM to 10:00 PM.
Are pets allowed at Waiheke Island Resort?
Sorry, pets aren't allowed.
Is parking offered on site at Waiheke Island Resort?
Yes, there's free self parking.
What are the check-in and check-out times at Waiheke Island Resort?
You can check in from 2:00 PM - 4:00 PM. Check-out time is 10 AM. Contactless social distancing and check-out are available.
What is there to do at Waiheke Island Resort and nearby?
On-site recreation at Waiheke Island Resort includes yoga. Indulge in a treatment at the spa and soothe your senses in the hot tub. Waiheke Island Resort also has an outdoor pool and a garden.
Does Waiheke Island Resort have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Waiheke Island Resort like?
Waiheke Island Resort is in Ostend, a short 7-minute walk from Palm Beach.

Reviews

7.8

Good

8.0/10

Cleanliness

7.6/10

Staff & service

8.2/10

Amenities

7.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Very good

Kyle, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Karen, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Nice quiet hotel............on a hill........be prepared to walk, but enjoy the views and the nice restaurant on site; good access to the beach if you walk and great pool!!
RON, 1-night family trip
Verified Expedia guest review

8/10 Very good

The resort was nice and our apartment was comfortable. The hotel staff were not helpful - when we arrived at 5pm, there was no one at check in. After standing around for a few minutes, despite being only metres from the restaurant bar, no one said hello or offered to help. Even when I approached the bar and said we would like to check in, they said “wait” and then never came. They weren’t even busy! It turned out the reception was closed and our key was in a box - but the bar staff could have at least said hi and told us this. They were so rude and incompetent.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nicely presented and clean
Mark, 2-night romance trip
Verified Wotif guest review

10/10 Exceptional

Good value, clean and comfortable rooms with a great view.
Regan, 1-night romance trip
Verified Expedia guest review

8/10 Very good

So-So / Expected much better for the price
The photos must be ten years old, as the current condition of the Architecture is dated and worn. The pool and spas in particular are so disappointing that we didn't go in at all. The private Spa is not private at all and the cheek of asking $250 for two hours inc a bot($20 prosecco and basic cheeses) on top of a $411 stay is a rip off. The water view Balcony is not worth paying more for.
Nathan, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Dick, 1-night trip
Verified Hotels.com guest review

4/10 Fair

The property was not great, no room service, tap was broken, expired milk. Terrible apartment condition and terrible service.
Verified Lastminute guest review

6/10 Good

The property was only average, it was peak time yet reception was only open from 10am - 4pm. An envelope waiting when arrived, with key and map. When paying $440 a night for a studio I expected better. Menu was very limited, most items on menu unavailable. No TV or wifi on, had to wait for gardener to appear to fix. Sick and tired hearing "because of covid" If you have limited offering then at least discount rooms, to reflect the 'limited" everything.
Verified Expedia guest review