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All properties in Maceio, Alagoas State, Brazil

Matsubara Acqua Park Hotel

3-star beach hotel with free water park, near Jatiuca Beach

  • Free buffet breakfast, free WiFi, and free parking

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  • Beach
  • Poolside Bar
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Avenida Brigadeiro Eduardo Gomes 1551, Maceio, 57032-230, AL, Brazil
7.4.Good.
See all 49 reviews

Official standards

This property advises that it adheres to Intertek Cristal (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Contactless check-in is available
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services
    • Free WiFi
    • Free parking
    • Pool
    • Non-smoking
    • Air Conditioning

    Property highlights

    Main amenities

    • 110 smoke-free guestrooms
    • Daily housekeeping
    • Near the beach
    • Restaurant and bar/lounge
    • 2 outdoor pools
    • Free water park

    For families

    • Children's pool
    • Playground on site
    • Children's club (free)
    • Rollaway/extra beds (surcharge)
    • Connecting/adjoining rooms available
    • Private bathroom

    What’s around

    • In Cruz das Almas
    • Parque Shopping Center Maceio - 10 min walk
    • Ponta Verde Beach - 34 min walk
    • Jatiuca Beach - 8 min walk
    • Maceio Shopping Center - 40 min walk
    • Pajucara Beach - 3 mi / 4.9 km

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Standard Room

    What’s around

    Landmarks

    • In Cruz das Almas
    • Parque Shopping Center Maceio - 10 min walk
    • Ponta Verde Beach - 34 min walk
    • Jatiuca Beach - 8 min walk
    • Maceio Shopping Center - 40 min walk
    • Pajucara Beach - 3 mi / 4.9 km
    • Graxuma Beach - 3.5 mi / 5.7 km
    • Pratagi Beach - 5.3 mi / 8.5 km
    • Rei Pele Stadium - 5.5 mi / 8.8 km
    • Federal University of Alagoas - 9 mi / 14.5 km
    • Ipioca Beach - 9.8 mi / 15.7 km

    Getting around

    • Maceio (MCZ-Zumbi dos Palmares Intl.) - 21 min drive
    • Maceio Bom Parto Station - 7 min drive
    • Maceio Station - 7 min drive
    • Maceio Mercado Station - 8 min drive
    map
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    Avenida Brigadeiro Eduardo Gomes 1551, Maceio, 57032-230, AL, Brazil

    At a glance

    Hotel size

    • This hotel has 110 rooms
    • This hotel is arranged over 5 floors

    Arriving/leaving

    • Check-in time 2:00 PM-4:00 AM
    • Check-out time is noon

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Children

    • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
    • Parents must have child's birth certificate and photo ID*
    • Free children's club

    Pets

    • Pets not allowed

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site

    Other information

    • Smoke-free property
    *See fees & policies for additional details or extra charges

    In the hotel

    Taking the kids?

    • Children's club (free)

    Food and drink

    • Free buffet breakfast daily
    • Restaurant
    • Bar/lounge
    • Poolside bar
    • Room service (during limited hours)
    • Microwave in a common area

    Things to do

    • Beach towels
    • Number of outdoor pools - 2
    • Children's pool
    • Number of spa tubs - 1
    • Sauna
    • Playground on site
    • Free water park access
    • Waterslide
    • Pool sun loungers
    • Pool umbrellas
    • Arcade/game room
    • Billiards or pool table

    Services

    • 24-hour front desk
    • Tours/ticket assistance

    Facilities

    • Number of buildings/towers - 1
    • Elevator
    • Safe-deposit box at front desk
    • Garden

    Accessibility

    • In-room accessibility
    • Wheelchair-accessible parking

    Languages Spoken

    • German
    • Portuguese
    • Spanish

    In the room

    Home comforts

    • Air conditioning
    • Minibar

    Freshen up

    • Private bathroom
    • Shower only
    • Free toiletries
    • Hair dryer

    Be entertained

    • TV
    • Cable TV channels

    Stay connected

    • Free WiFi
    • Phone

    More

    • Daily housekeeping
    • In-room safe
    • Connecting/adjoining rooms available

    Special features

    Dining

    Onsite venue - This restaurant specializes in international cuisine.

    Fees & policies

    Children & extra bedsPay at property

    • Rollaway beds are available for BRL 90 per night
    • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

    Pool, spa & gym (if applicable)Pay at property

    • Children under 5 years old are not allowed in the swimming pool or spa tub without adult supervision

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

    Contactless check-in and contactless check-out are available.

    Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

    Policies

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    Only registered guests are allowed in the guestrooms.

    Long-term renters welcome.

    Guests can rest easy knowing there's a smoke detector and a security system on site.

    This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash.

    Also known as

    • Hotel Matsubara
    • Matsubara Acqua Park Hotel Maceio
    • Matsubara Acqua Park Hotel Hotel Maceio
    • Matsubara Acqua Park Hotel Maceio
    • Matsubara Hotel Maceio
    • Matsubara Maceio
    • Matsubara Hotel Maceio, Alagoas, Brazil
    • Matsubara Acqua Park Maceio
    • Matsubara Acqua Park
    • Matsubara Acqua Park
    • Matsubara Acqua Park Hotel Hotel

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Matsubara Acqua Park Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, there's free self parking.
    • Yes, there are 2 outdoor pools and a children's pool.
    • Sorry, pets aren't allowed.
    • You can check in from 2:00 PM - 4:00 AM. Check-out time is noon. Contactless check-in and check-out are available.
    • Yes, there's an onsite restaurant that offers international cuisine. The dining venue will be unavailable from July 1 2021 to January 1 2022 (dates subject to change). Nearby restaurants include Churrascaria Sal e Brasa (10-min walk), Restaurante Maria Antonieta (2 mi), and Restaurante Divina Gula (2.1 mi).
    • Matsubara Acqua Park Hotel has 2 outdoor pools and a sauna, as well as an arcade and a garden.
    7.4.Good.
    • 4.0.Fair

      Nao recomendo

      Nao recomendo! Parque aquatico legal, porem hospedagem muito ruim, sem conforto algum. Hotel precisa de muitos reparos.

      5 night trip, Sep 2, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Dias maravilhosos

      Foi maravilhosa estadia, limpeza, funcionários sempre dispostos a nos atender, muita gentileza e respeito por todos nós, amei...

      MARIA ISABEL NONATO, 4 night family trip, Jul 31, 2021

      Verified Hotels.com guest review

    • 8.0.Very good

      Ficamos numa acomodação que o chuveiro e torneira gotejavam o tempo inteiro, pedimos manutenção, mas não foi resolvido. No geral, as cores do quarto escurecem o mesmo e o banheiro estava com mofo e sujidades. Alguns lençóis tinham odor e as toalhas eram muito finas (desgastadas). A equipe foi atenciosa, mas o hotel precisa melhorar a manutenção.

      2 night family trip, Jul 16, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Gostamos muito do hotel e da sua estrutura. Hotel super bem localizado. Meus filhos aproveitaram muito o parque aquático e a área kids. Ótimo café da manhã. Passamos ótimos dias nesse hotel.

      Marina, 5 night family trip, Mar 7, 2021

      Verified Hotels.com guest review

    • 8.0.Very good

      Ótimo custo benefício

      Ótimo local para familia com crianças. Ótimo parque aquático, bem conservado. Café da manhã ok!

      Cristiane M R, 5 night family trip, Mar 3, 2021

      Verified Hotels.com guest review

    • 8.0.Very good

      Decepcionada

      Razoável em relação ao conforto, acomodações bastante antigas precisando de reformas urgente! Ralo entupido, ar condicionado sem funcionar, camas desconfortáveis .Cafe da manha bem básico e sem variedades todos os dias a mesma coisa. Atendimento esse sim...nota 10. Mas pelo valor cobrafo deiza a desejar. Não recomendo.

      4 night family trip, Feb 1, 2021

      Verified Hotels.com guest review

    • 8.0.Very good

      Dentro do esperado

      Dentro do esperado, falta melhorar no atendimento, o hotel precisa de uma manutenção geral, melhorar a limpeza, roupas de cama, tolhas. Paque aquatico continha o atrativo do hotel, se não fosse ele, não tinha me hospedado.

      4 night family trip, Dec 30, 2020

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Cada detalhe do hotel é maravilhoso,o que deixou a desejar foi a limpeza na hora do café da manhã porque só tinha 2 funcionarios.

      7 night family trip, Dec 7, 2020

      Verified Expedia guest review

    • 8.0.Very good

      Hotel bom com algumas ressalvas.

      Hotel com ótima localização e boa estrutura, Bom Atendimento, a limpeza deixou a desejar, tivemos um problema com o ar-condicionado no quarto que nos colocaram, transferiram-nos para outro quarto, era um quarto com boa acomodação, mas apareceram algumas baratas pequenas. O café da manhã estava muito bom, só o espaço é que não estava suficiente para atender a todos, faltou mesa com cadeiras, tivemos que esperar um bom tempo para podermos tomar o nosso café. O Hotel se sobressai no quesito lazer com um Parque Aquático anexo, por sinal, muito bom, especialmente para quem tem crianças pequenas.

      Manoel, 4 night family trip, Dec 4, 2020

      Verified Hotels.com guest review

    • 8.0.Very good

      SATISFEITA

      ESTADIA FOI BOA ,HOTEL CONFORTAVEL, LOCALIZAÇÃO BOA . PRECISANDO APENAS DE MANUTENÇÃO NO BANHEIRO ! OS DEMAIS SETORES ATENDEU A EXPECTATIVA, !

      MARIA ARLETE, 6 night trip, Nov 26, 2020

      Verified Hotels.com guest review

    See all 49 reviews