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Aparthotel

The Palms Hotel

2.5 star property
Mountain aparthotel with 15 outdoor pools, near Peñol-Guatapé Reservoir

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The Palms Hotel puts you a short five-minute drive from Old Peñol Replica and Peñol-Guatapé Reservoir. Guests can take a dip in one of 15 outdoor pools, and the Hot tub makes for a relaxing end to the day. A terrace and a garden are offered, and in-room conveniences include fridges and microwaves.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pool
  • Airport transfer
  • Kitchen
  • Free parking
  • Free Wi-Fi
  • Spa

Main amenities (10)

  • 4 smoke-free apartments
  • Daily housekeeping
  • 15 outdoor pools
  • Hot tub
  • Inflatable splash pad
  • Spa services
  • Airport shuttle
  • Terrace
  • Garden
  • Charcoal grills

Feel at home (6)

  • Children stay free
  • Kitchen
  • Garden
  • Terrace
  • Daily housekeeping
  • Minibar
The current price is NZ$246
12 May - 13 May

Room options

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Luxury Apartment, 2 Bedrooms, Mountain View | Bathroom

Luxury Apartment, 2 Bedrooms, Mountain View

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  • 180 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

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Superior Apartment, Balcony, Mountain View | Living area

Superior Apartment, Balcony, Mountain View

  • Mountain view
  • 80 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

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Standard Apartment, Balcony, Pool View | Interior

Standard Apartment, Balcony, Pool View

  • 80 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

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Family Apartment, Mountain View | Private kitchen

Family Apartment, Mountain View

  • Mountain view
  • 80 sq m
  • 3 bedrooms
  • Sleeps 6
  • 3 Queen Beds

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About the area

Map
Via Vereda Guamito, El Penol, Antioquia, 053857

What's nearby

  • Old Peñol Replica - 5 min drive - 2.9 km
  • Peñol-Guatapé Reservoir - 8 min drive - 4.3 km
  • Piedra del Marial - 30 min drive - 15.2 km
  • Rock of Guatapé - 42 min drive - 20.3 km
  • Parque Comfama - 48 min drive - 21.4 km

Getting around

  • Medellín (MDE-José María Córdova Intl.) - 79 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Pier 72 Restaurante - ‬3 min drive
  • ‪Casa Colombia - ‬18 min drive
  • ‪Alex Parrilla - ‬11 min drive
  • ‪Típicos El Peñol - ‬11 min walk
  • ‪ParadorTuristico La Casa del Café - ‬6 min drive

About this property

The Palms Hotel

The Palms Hotel puts you a short five-minute drive from Old Peñol Replica and Peñol-Guatapé Reservoir. Guests can take a dip in one of 15 outdoor pools, and the Hot tub makes for a relaxing end to the day. A terrace and a garden are offered, and in-room conveniences include fridges and microwaves.

At a glance

DONE

Property size

    • 4 apartments
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 6:00 PM
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • The property charges 5 per cent for credit card payments
    • There is no front desk at this property
    • Guests will receive an email within 24 hours before arrival with check-in instructions; your host will greet you
    • Prior to arrival, you must complete online registration via a secure link
    • If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
    • This property enforces quiet hours from 10:00 PM to 8:00 AM
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (aged 5 years old and younger) stays free per registered adult when occupying the parent or guardian's room, using existing bedding
    • Parents must have child's birth certificate and photo ID*
    • No cots (infant beds)
PETS

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free uncovered on-site self-parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
VPN_KEY

Other information

    • Smoke-free property

Property amenities

Pool/Spa

  • 15 outdoor pools
  • Fence around the pool
  • Sunloungers
  • A hot tub
  • Free pool cabanas
  • Massages
  • Spa services
  • Hot stone massages
  • Sports massages
  • Prenatal massages
  • Deep-tissue massages

Internet

  • Free Wi-Fi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transport

  • Free uncovered self-parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Family friendly

  • Children stay for free (see details)
  • Pool gate
  • Stair gate
  • Outlet covers

Kitchen

  • Fridge (full size)
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Blender
  • Paper towels
  • Cookware/dishes/utensils

Dining

  • Dining table
  • Minibar

Bathrooms

  • Shampoo
  • Soap
  • Hairdryer
  • Toilet paper
  • Towels provided

Living spaces

  • Heated floors

Entertainment

  • 55-inch smart TV with cable service
  • Games

Outdoor areas

  • Terrace
  • Charcoal grills
  • Garden
  • Outdoor furniture
  • Walkway to water

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Cobblestone flooring in public areas
  • Handrails in hallways
  • Handrails in stairwells
  • No lifts
  • Smooth flooring in public areas
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible (with limits)
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible pool
  • Smoke-free property

Services and conveniences

  • Daily housekeeping
  • Safe
  • Iron/ironing board
  • In-room massages
  • Change of towels (on request)

Location highlights

  • Near the boardwalk
  • Near the airport
  • In the mountains
  • In a rural location
  • Near a health or beauty spa
  • Near a hospital

Things to do

  • Water sports equipment
  • Nature reserve
  • Surfing lessons nearby
  • Power boating nearby
  • Ecotours nearby
  • Fishing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Waterskiing nearby
  • Marina nearby
  • Theme parks nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit
  • Security system
  • Outdoor lighting

General

  • 4 rooms
  • 4 floors
  • 1 building
  • Built in 2019
  • Individually furnished

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages and sports massages.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).
  • Cleaning fee: COP 40000 per accommodation, per night (varies based on length of stay)

Optional extras

  • Airport shuttle service is offered for an extra charge of COP 400000 per vehicle (return. Maximum occupancy 4)
  • Credit card charges are subject to an extra charge of 5 per cent
  • Housekeeping is offered for an extra charge of COP 40000 per day

Children & extra beds

  • Airport shuttle service for children costs COP 400000 (return)
  • If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 9:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.

Only registered guests are allowed in the guestrooms.

This property does not have lifts.

Parties and events are allowed on site.

Long-term renters welcome.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has indicated that there is a smoke detector on the property.

Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and outdoor lighting on-site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards, debit cards, mobile payments and cash.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club

Property Registration Number 259808

Frequently asked questions

Is there a pool at The Palms Hotel?

Yes, there are 15 outdoor pools. Guests have pool access from 8:00 AM to 9:00 PM.

Are pets allowed at The Palms Hotel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at The Palms Hotel?

Yes, there's free self parking.

Is an airport shuttle service offered by The Palms Hotel?

Yes, an airport shuttle is available. The charge is COP 400000 per vehicle return.

What are the check-in and check-out times at The Palms Hotel?

Check-in start time: 3:00 PM; check-in end time: 6:00 PM. Check-out time is noon.

What is there to do at The Palms Hotel and nearby?

Have fun with nearby activities such as boat tours, fishing and hiking. Additional recreation nearby includes ecotours. Relax in the hot tub or enjoy the use of other amenities, which include 15 outdoor pools and spa services. The Palms Hotel also has a garden and an inflatable splash pad.

Does The Palms Hotel have a kitchen or kitchenette?

Yes, there is a kitchen, which also includes a blender, cookware and a fridge.

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Reviews

The Palms Hotel Reviews

10

Exceptional

10

Cleanliness

10

Amenities

10

Property conditions & facilities

Reviews

Verified

10/10 Exceptional

El lugar está muy bonito, tranquilo, cómodo y el paisaje increíble. La anfitriona estuvo muy atenta en todo momento a nuestras necesidades, recomiendo mucho el lugar si lo que buscan es pasar tiempo en familia y en un lugar tranquilo.
Juan David, 2-night trip