10/10 Exceptional
24 October 2022
Julie
Julie, 3-night family trip
Verified Expedia guest review
Aquana Beach Resort
Photo gallery for Aquana Beach Resort
Overview of Aquana Beach Resort
Aquana Beach Resort
Beachfront resort in Eratap with outdoor pool, restaurant
9.4 out of 10 Exceptional
9.4/10 Exceptional
60 verified Hotels.com guest reviews
Property highlights
- Pool
- Spa
- Airport transfer
- Free parking
- Free WiFi
- Restaurant
Eratap Road, Eratap, Efate
Main amenities
- Daily housekeeping
- On a private beach
- Restaurants and bar/lounge
- Outdoor pool
- Free children's club
- Free supervised childcare
- Beach umbrellas
- Beach sunloungers
- Beach towels
- Pool bar
- Room service
- Spa services
Feel at home
- Children stay free
- Free cots/infant beds
- Babysitting (surcharge)
- Children's club (free)
- Private bathroom
- Separate dining area
Room options
About this area
What's nearby
- On the waterfront
- Port Vila Market - 22 min drive
Getting around
Restaurants
- Jungle Cafe - 20 min drive
- Au Faré - 19 min drive
- Waterfront Bar & Grill - 20 min drive
- harbour view Chinese restaurant - 20 min drive
- Anchor Inn - 20 min drive
About this property
Aquana Beach Resort
Languages
English, French, German
At a glance
Hotel size
- 12 units
- Arranged over 1 level
Arriving/Leaving
- Check-in time from 2:00 PM until 10:00 AM
- Late check-in subject to availability
- Minimum check-in age – 18
- Check-out time is 10 AM
- Late check-out subject to availability
Restrictions related to your trip
- Check COVID-19 restrictions
Special check-in instructions
- This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
- The front desk is open daily from 8:00 AM - 5:00 PM
- Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival
- To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
- If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
- For more details, please contact the property using the information on the booking confirmation
- Guests should notify this property in advance of their anticipated arrival time.
Required at check-in
- Credit card or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
- Babysitting*
- Free supervised childcare
- Free children's club
Pets
- Pets not allowed
Internet
- Free WiFi in public areas
- Free WiFi and wired Internet access in rooms
Parking
- Free on-site self-parking
- Wheelchair-accessible parking on site
Transfers
- Airport shuttle on request (available 24 hours a day)*
Other information
- Designated smoking area (fines apply)
Property amenities
Food and drink
- Restaurant
- Bar/lounge
- Poolside bar
- Room service (limited hours)
Travelling with children
- Children stay for free (see details)
- Free children's club
- Free supervised childcare/activities
- Children's menu
What to do
- On a private beach
- Beach volleyball
- Hiking/biking trails
- Helicopter/aeroplane tours
- Kayaking
- Boat tours
- Snorkelling
- Surfing/body boarding
- Bike rentals nearby
- Ecotours nearby
- Golfing nearby
- Parasailing nearby
- Waterskiing nearby
- Scooter/moped hire nearby
- Zip-lining nearby
Working away
- Computer station
Services
- Front desk (limited hours)
- Tour/ticket assistance
- Free newspapers in reception
- Wedding services
- Multilingual staff
- Umbrellas
- Beach sunloungers
- Beach towels
- Beach umbrellas
- Pool loungers
Facilities
- 9 buildings/towers
- Built in 2011
- Safe-deposit box at front desk
- Terrace
- An outdoor pool
- Spa services
Accessibility
- Wheelchair-accessible path of travel
- Wheelchair-accessible parking
Room amenities
Be entertained
- Video game console
- DVD player
- 32-inch LCD TV
- Satellite TV channels
Home comfort
- Air conditioning
- Ceiling fan
- Minibar
- Coffee/tea maker
Sleep well
- Blackout curtains
- Free cot/infant bed
- Rollaway/extra bed (surcharge)
- Bed sheets provided
What to enjoy
- In-room massage
- Furnished balcony
- Individually decorated
- Separate dining area
- Separate sitting area
Freshen up
- Private bathroom
- Shower only
- Free toiletries
- Hairdryer (on request)
- Towels
Stay connected
- Free WiFi and wired Internet
- Phone
More
- Daily housekeeping
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Dining
Aquana – This beachfront restaurant serves breakfast, lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required.
Fees & policies
Optional extras
- Airport shuttle service is offered for an extra charge of VUV 2000 per person (one-way)
- Late checkout can be arranged for an extra charge of VUV 500 (subject to availability)
- Credit card charges are subject to an extra charge of 4 per cent
Children & extra beds
- In-room babysitting is available for an extra charge
- Rollaway beds are available for VUV 2500.0 per night
- Airport shuttle for children between the ages of 2 and 12 costs VUV 1000 (one-way)
Pool, spa, & gym (if applicable)
- Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Also known as
Aquana Beach Resort Resort
Aquana Beach Eratap
Aquana Beach Resort
Aquana Beach Resort Eratap
Aquana Beach Resort Eratap
Aquana Beach Resort Resort Eratap
Frequently asked questions
Reviews
9.4
Exceptional
9.5/10
Cleanliness
9.5/10
Staff & service
8.9/10
Amenities
8.9/10
Property conditions & facilities
10.0/10
Eco-friendliness
Reviews
10/10 Exceptional
22 February 2020
Liam
Liam, 10-night family trip
Verified Expedia guest review
10/10 Exceptional
4 January 2020
Claire
Claire, 5-night family trip
Verified Expedia guest review
8/10 Very good
4 September 2019
Verified traveller
6-night trip
Verified Expedia guest review
10/10 Exceptional
11 July 2019
Relaxing, quiet and fun
Kevin
Kevin, 8-night romance trip
Verified Hotels.com guest review
4/10 Fair
9 July 2019
Verified traveller
9-night trip
Verified Wotif guest review
10/10 Exceptional
7 July 2019
JJ
JJ, 4-night family trip
Verified Wotif guest review
10/10 Exceptional
5 July 2019
Verified traveller
5-night family trip
Verified Expedia guest review
8/10 Very good
28 April 2019
Verified traveller
3-night family trip
Verified Expedia guest review
10/10 Exceptional
11 April 2019
Recommended with family
Verified traveller
5-night family trip
Verified Hotels.com guest review
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